Q2/Q3 Promotion 01JUN - 31AUG 2011
May 23, 2011, 5:40 pm
#151
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Join Date: Aug 2002
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May 23, 2011, 5:45 pm
#152
Join Date: Jan 2011
Location: Chs
Programs: Bonvoy LT Plat , HH Diamond , IHG Spire
Posts: 134
You'll see the offers others have received, and that yes, some have been successful as Golds or Plats having the offer changed if you check out this thread: http://www.flyertalk.com/forum/marri...jun-31aug.html
May 23, 2011, 5:52 pm
#153
Suspended
Join Date: Jul 2005
Location: Thailand
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Posts: 5,023
May 23, 2011, 6:59 pm
#154
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
From my experiences, and IMHO, I would recommend ALWAYS calling for anything regarding Marriott Rewards or CS. If you do not like the answer, you can always either hang up and call back, or just ask for a manager. If you e-mail, then your position is permanently in writing, and you can't roll with the flow depending on the feedback you get. Also, you get a much faster response, and most importantly, for calls to Rewards and CS, Marriott does not particularly value written inquiries more than phone inquiries. As a matter of fact, they handle phone inquiries with more urgency, IME. However, as always, YMMV!
May 24, 2011, 3:27 am
#155
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Join Date: Aug 2010
Location: CPH
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From my experiences, and IMHO, I would recommend ALWAYS calling for anything regarding Marriott Rewards or CS. If you do not like the answer, you can always either hang up and call back, or just ask for a manager. If you e-mail, then your position is permanently in writing, and you can't roll with the flow depending on the feedback you get. Also, you get a much faster response, and most importantly, for calls to Rewards and CS, Marriott does not particularly value written inquiries more than phone inquiries. As a matter of fact, they handle phone inquiries with more urgency, IME. However, as always, YMMV!
We are not from the US and somehow we never achieve anything by calling MR. For us writing seems to achieve the best result.
May 24, 2011, 6:42 am
#156
A FlyerTalk Posting Legend
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 51,061
Call, don't email. I called and was able to have Mr. Kipper's offer switched to the one we wanted.
I called the US Gold line and they were happy to help.
Did you call Plat line? I guess the Gold line doesn't have as good CSA. I tried calling Gold line from Europe and the CSA are hopeless - very rude and not helpful at all - they do everything by the book. We also called Gold line's US number as well, same thing.
We are not from the US and somehow we never achieve anything by calling MR. For us writing seems to achieve the best result.
We are not from the US and somehow we never achieve anything by calling MR. For us writing seems to achieve the best result.
May 24, 2011, 11:26 am
#157
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Did you call Plat line? I guess the Gold line doesn't have as good CSA. I tried calling Gold line from Europe and the CSA are hopeless - very rude and not helpful at all - they do everything by the book. We also called Gold line's US number as well, same thing.
We are not from the US and somehow we never achieve anything by calling MR. For us writing seems to achieve the best result.
We are not from the US and somehow we never achieve anything by calling MR. For us writing seems to achieve the best result.
May 24, 2011, 2:13 pm
#158
FlyerTalk Evangelist
Join Date: Mar 2003
Location: Wyoming
Posts: 30,583
I'm still getting:
"No new promotions."
"No new promotions."
May 24, 2011, 2:40 pm
#159
Join Date: Apr 2010
Location: Pikes Peak COS
Programs: 3 Month Delta Plat, UA PP 2.4mm, Marriott Lifetime Titanium, HH Lifetime Diamond, National EE
Posts: 426
May 24, 2011, 2:57 pm
#160
Join Date: Nov 2007
Location: Colorado
Programs: 1K,MM,Lifetime Plat.Marriott
Posts: 16
I haven't found the Promo either. Just went on "my account" and didnt see anything under "promo central"
Where can we find this?
Thx,
Barry
Where can we find this?
Thx,
Barry
May 24, 2011, 4:04 pm
#161
Join Date: Jul 2005
Location: BHX
Programs: LH FF, BA Blue these days, Marriott Lifetime Platinum Elite, Hilton Diamond, Radisson VIP
Posts: 87
In the end I gave in and emailed them...
For those who have not yet got the promotion - I gave up waiting and emailed the rewards team and had the promotion waiting for me a day or two later
May 24, 2011, 4:22 pm
#162
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Interestingly enough, the June 1-August 30 promotion, which I was able to activate from my MR account at marriott.com just after May 1, was only e-mailed to me today for the first time. I wonder why some people are able to sign up before getting the e-mail, and others are not?
I got the 20,000 points for 15 nights, plus an extra 10,000 points if I stay 5 more nights, or a total of 20 nights for 30,000 points. I have not called MR to try to change anything, although I probably will eventually, after the promo period starts on June 1.
I got the 20,000 points for 15 nights, plus an extra 10,000 points if I stay 5 more nights, or a total of 20 nights for 30,000 points. I have not called MR to try to change anything, although I probably will eventually, after the promo period starts on June 1.
May 25, 2011, 9:14 am
#164
Join Date: Mar 2010
Programs: AA Plat, Marriott Plat
Posts: 736
Interestingly enough, the June 1-August 30 promotion, which I was able to activate from my MR account at marriott.com just after May 1, was only e-mailed to me today for the first time. I wonder why some people are able to sign up before getting the e-mail, and others are not?
I got the 20,000 points for 15 nights, plus an extra 10,000 points if I stay 5 more nights, or a total of 20 nights for 30,000 points. I have not called MR to try to change anything, although I probably will eventually, after the promo period starts on June 1.
I got the 20,000 points for 15 nights, plus an extra 10,000 points if I stay 5 more nights, or a total of 20 nights for 30,000 points. I have not called MR to try to change anything, although I probably will eventually, after the promo period starts on June 1.
May 25, 2011, 10:08 am
#165
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Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
anyone else get the stay 2 at Renaissance properties and earn 5,000 points?