Dec 30, 2015, 10:18 am
Last edit by: rustykettel
Ten (10) Elite Nights are given for each meeting held in a participating hotel under the "Rewarding Events" program. See below for non-participating brands. Information about the Rewarding Events program may be found at https://www.marriott.com/meeting-eve...els/rewards.mi
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
Platinum Status in Eight Days and $800 - No Stays Required
Jul 30, 2018, 2:22 pm
#2806
Join Date: Aug 2001
Posts: 9,682
If your 8 meetings all posted recently, you have to give it time before it aligns.
Jul 30, 2018, 2:50 pm
#2807
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
I'm having the same issue; just had my first meeting ever posted and the 10 EQNs show up on the app and on marriorewards.com but not marriott.com
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
Jul 30, 2018, 4:04 pm
#2808
Join Date: Jul 2018
Posts: 35
Hey all,
Just wanted to let people know that the same thing is happening to me as above ^^, I can see my new nights and status on MarriottRewards.com but not the normal Marriott site.
All 8 of my meetings posted at once, 5 days later. Total cost was $507.43 ($63.38/meeting). Was very easy. Thanks to everyone in this thread!
Just wanted to let people know that the same thing is happening to me as above ^^, I can see my new nights and status on MarriottRewards.com but not the normal Marriott site.
All 8 of my meetings posted at once, 5 days later. Total cost was $507.43 ($63.38/meeting). Was very easy. Thanks to everyone in this thread!
Jul 30, 2018, 5:31 pm
#2809
Join Date: Jul 2018
Posts: 35
I'm having the same issue; just had my first meeting ever posted and the 10 EQNs show up on the app and on marriorewards.com but not marriott.com
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
Jul 30, 2018, 6:47 pm
#2810
Join Date: Aug 2001
Posts: 9,682
I'm having the same issue; just had my first meeting ever posted and the 10 EQNs show up on the app and on marriorewards.com but not marriott.com
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
What's even scarier is that the pts for the meeting posted as "cancelled". I did show up at the property and was charged accordingly...
Jul 30, 2018, 7:25 pm
#2811
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
Hi Chongl / Everyone, as i'll need to somehow book 5 more meetings today (to meet 1st Aug deadline) any suggestions? Would booking 3 meetings timings on the same day but at different hotel work? really down to the wire here haha. Thanks!
Jul 31, 2018, 2:33 am
#2812
Join Date: Nov 2012
Posts: 1,083
That said I do want to know if multiple bookings on the same day at the same hotel would work
Jul 31, 2018, 4:06 am
#2813
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
Hey Everyone! .
Background: I am a Marriott Gold (cross over from SPG Gold) hence am trying to claw my way up to 75 nights before the new merged program kicks in.
Thank you for all the tips and PMs. Just an update on what i have done so far
I have booked 8 meetings which will take place on the following dates:
4th Aug - Sat (x2 meetings)
5th Aug - Sun (x2 meetings)
6th Aug - Mon (x2 meetings)
7th Aug - Tues (x2 meetings)
I did not re-use any hotels above hence i picked 8 different properties (Marriott, Courtyard, Renaissance) across various states (VA, AL, IL, CA, MI)
Each property cost $200 before tax which falls to $100 based on a 1 hour booking therefore my total cost will be $800 before tax.
I realized this presents a high amount of risk given due to the following:
1. No word on the "official" cut of date of 1st Aug or 18th Aug. So i am leaving it to fate and book my meetings on 31st July itself. (One can argue that it may be linked to the date which is actually 'signed' the contract too)
2. I may face problems with some properties who do not know about the "Group Posting tool" which i will lose on the 10 nights. Some may cancel my meeting if no show hence ruining my run to achieve +80
3. in all the excitement (busy hotlines, system issues etc) leading up to the merger, it may take months to clear my points or worst have MR turn around and give me an apology.
In closing, perhaps i'll be the last guinea pig to see if this still works. LOL so any final advise or encouragement is much appreciated! Thanks all!
Background: I am a Marriott Gold (cross over from SPG Gold) hence am trying to claw my way up to 75 nights before the new merged program kicks in.
Thank you for all the tips and PMs. Just an update on what i have done so far
I have booked 8 meetings which will take place on the following dates:
4th Aug - Sat (x2 meetings)
5th Aug - Sun (x2 meetings)
6th Aug - Mon (x2 meetings)
7th Aug - Tues (x2 meetings)
I did not re-use any hotels above hence i picked 8 different properties (Marriott, Courtyard, Renaissance) across various states (VA, AL, IL, CA, MI)
Each property cost $200 before tax which falls to $100 based on a 1 hour booking therefore my total cost will be $800 before tax.
I realized this presents a high amount of risk given due to the following:
1. No word on the "official" cut of date of 1st Aug or 18th Aug. So i am leaving it to fate and book my meetings on 31st July itself. (One can argue that it may be linked to the date which is actually 'signed' the contract too)
2. I may face problems with some properties who do not know about the "Group Posting tool" which i will lose on the 10 nights. Some may cancel my meeting if no show hence ruining my run to achieve +80
3. in all the excitement (busy hotlines, system issues etc) leading up to the merger, it may take months to clear my points or worst have MR turn around and give me an apology.
In closing, perhaps i'll be the last guinea pig to see if this still works. LOL so any final advise or encouragement is much appreciated! Thanks all!
Jul 31, 2018, 4:27 am
#2814
Join Date: Nov 2011
Location: MEX
Posts: 1,014
There's no point for you to be doing 2x daily meetings. There really is no rush.
If you complete your meetings by August 18th, everything will be on the record. And maybe nothing changes after that date, so even this self-imposed deadline may be for nothing.
If you complete your meetings by August 18th, everything will be on the record. And maybe nothing changes after that date, so even this self-imposed deadline may be for nothing.
Jul 31, 2018, 3:23 pm
#2816
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
for anyone playing along at home, wanted to update what's been happening with my difficult hotel, where the GM said he was using the group posting tool, but meetings just aren't/weren't posting, for whatever reason.
tl;dr he is using the tool, correctly, and his boss is the problem. still unresolved, but there's hope.
i was missing 14 meetings dating to early may, after contacting quick.book two weeks ago 11 of them posted, but i'm still missing three as of this writing, one from late june and two from early july. it took two months with regular calls/emails to get the first batch posted, and with the merger i didn't want to wait another month...i want this off my desk.
i called marriott rewards yesterday, and was on the phone for two hours. i spoke with two different agents; the first agent talked to at least two marriott support folks (one with the 'assist' desk, another with 'elite support') as well as calling the hotel directly. long hold times in between each contact.
the first agent, after 70 minutes on the phone, said the GM had been using the GPT, correctly, but we have to wait for his boss to post the points. he apologized for the difficulties i've been having and gifted me 5000 points for my trouble, thinking that would suffice. i explained i really need the 30 night credit. he read through the rewarding events language on the website, got himself up to speed and put me on hold again while he went to talk with 'corporate,' eventually leaving me in the capable hands of some kind of corporate support agent with an EXCELLENT understanding of the program.
turns out the GM *is* correctly using the group posting tool, but the person above him (owner? corporate something? who would that be?) is dragging his feet on signing off on the points.
agent said, tongue in cheek, that really the only thing he could think of at this point was to contact the GM's boss to get him to take care of this...i said 'great, find out who it is and call.' clearly the GM doesn't want to press his boss to get off his butt and perform, (i don't blame him) and there's nothing i can do as i don't know who this person is.
the agent called the hotel, got contact info for mysterious boss and...left a message, as boss was out of the office. agent said the voicemail from corporate and my newest case number (unlike all the others) should get boss's attention, as it carries monetary penalties if the hotel does not comply. he really seemed to think that this will all be resolved today. i'm not optimistic, but i'll update.
all this to say, if your ducks are all in a row, (you have signed contracts, etc.) and it's been well over ten business days since your meeting, and you still haven't gotten your points, take an afternoon to call marriott. i wonder if anyone scheduling meetings at this hotel gets points, as the first question i asked was about rewarding events, and the GM assured me the hotel did participate, and that he knew how to use the tool (which he does).
there are several posts upthread where people just gave up after several months of this sort of behavior from a hotel, I'm not prepared to do that.
tl;dr he is using the tool, correctly, and his boss is the problem. still unresolved, but there's hope.
i was missing 14 meetings dating to early may, after contacting quick.book two weeks ago 11 of them posted, but i'm still missing three as of this writing, one from late june and two from early july. it took two months with regular calls/emails to get the first batch posted, and with the merger i didn't want to wait another month...i want this off my desk.
i called marriott rewards yesterday, and was on the phone for two hours. i spoke with two different agents; the first agent talked to at least two marriott support folks (one with the 'assist' desk, another with 'elite support') as well as calling the hotel directly. long hold times in between each contact.
the first agent, after 70 minutes on the phone, said the GM had been using the GPT, correctly, but we have to wait for his boss to post the points. he apologized for the difficulties i've been having and gifted me 5000 points for my trouble, thinking that would suffice. i explained i really need the 30 night credit. he read through the rewarding events language on the website, got himself up to speed and put me on hold again while he went to talk with 'corporate,' eventually leaving me in the capable hands of some kind of corporate support agent with an EXCELLENT understanding of the program.
turns out the GM *is* correctly using the group posting tool, but the person above him (owner? corporate something? who would that be?) is dragging his feet on signing off on the points.
agent said, tongue in cheek, that really the only thing he could think of at this point was to contact the GM's boss to get him to take care of this...i said 'great, find out who it is and call.' clearly the GM doesn't want to press his boss to get off his butt and perform, (i don't blame him) and there's nothing i can do as i don't know who this person is.
the agent called the hotel, got contact info for mysterious boss and...left a message, as boss was out of the office. agent said the voicemail from corporate and my newest case number (unlike all the others) should get boss's attention, as it carries monetary penalties if the hotel does not comply. he really seemed to think that this will all be resolved today. i'm not optimistic, but i'll update.
all this to say, if your ducks are all in a row, (you have signed contracts, etc.) and it's been well over ten business days since your meeting, and you still haven't gotten your points, take an afternoon to call marriott. i wonder if anyone scheduling meetings at this hotel gets points, as the first question i asked was about rewarding events, and the GM assured me the hotel did participate, and that he knew how to use the tool (which he does).
there are several posts upthread where people just gave up after several months of this sort of behavior from a hotel, I'm not prepared to do that.
Jul 31, 2018, 4:19 pm
#2817
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Hey Everyone! .
Background: I am a Marriott Gold (cross over from SPG Gold) hence am trying to claw my way up to 75 nights before the new merged program kicks in.
Thank you for all the tips and PMs. Just an update on what i have done so far
I have booked 8 meetings which will take place on the following dates:
4th Aug - Sat (x2 meetings)
5th Aug - Sun (x2 meetings)
6th Aug - Mon (x2 meetings)
7th Aug - Tues (x2 meetings)
I did not re-use any hotels above hence i picked 8 different properties (Marriott, Courtyard, Renaissance) across various states (VA, AL, IL, CA, MI)
Each property cost $200 before tax which falls to $100 based on a 1 hour booking therefore my total cost will be $800 before tax.
I realized this presents a high amount of risk given due to the following:
1. No word on the "official" cut of date of 1st Aug or 18th Aug. So i am leaving it to fate and book my meetings on 31st July itself. (One can argue that it may be linked to the date which is actually 'signed' the contract too)
2. I may face problems with some properties who do not know about the "Group Posting tool" which i will lose on the 10 nights. Some may cancel my meeting if no show hence ruining my run to achieve +80
3. in all the excitement (busy hotlines, system issues etc) leading up to the merger, it may take months to clear my points or worst have MR turn around and give me an apology.
In closing, perhaps i'll be the last guinea pig to see if this still works. LOL so any final advise or encouragement is much appreciated! Thanks all!
Background: I am a Marriott Gold (cross over from SPG Gold) hence am trying to claw my way up to 75 nights before the new merged program kicks in.
Thank you for all the tips and PMs. Just an update on what i have done so far
I have booked 8 meetings which will take place on the following dates:
4th Aug - Sat (x2 meetings)
5th Aug - Sun (x2 meetings)
6th Aug - Mon (x2 meetings)
7th Aug - Tues (x2 meetings)
I did not re-use any hotels above hence i picked 8 different properties (Marriott, Courtyard, Renaissance) across various states (VA, AL, IL, CA, MI)
Each property cost $200 before tax which falls to $100 based on a 1 hour booking therefore my total cost will be $800 before tax.
I realized this presents a high amount of risk given due to the following:
1. No word on the "official" cut of date of 1st Aug or 18th Aug. So i am leaving it to fate and book my meetings on 31st July itself. (One can argue that it may be linked to the date which is actually 'signed' the contract too)
2. I may face problems with some properties who do not know about the "Group Posting tool" which i will lose on the 10 nights. Some may cancel my meeting if no show hence ruining my run to achieve +80
3. in all the excitement (busy hotlines, system issues etc) leading up to the merger, it may take months to clear my points or worst have MR turn around and give me an apology.
In closing, perhaps i'll be the last guinea pig to see if this still works. LOL so any final advise or encouragement is much appreciated! Thanks all!
I thus suggest you cancel them and either search upthread for the one or two specific hotels that are OK with no-shows, or else book only meetings that you can actually get to. Spending a little more on meetings you can get to seems a lot better use of money than spending a bit less on no-show meetings at random hotels which are likely to never post.
Meanwhile, I see no reason why the change would happen on Aug 1. There was never any rumor that it would a different date than the other program changes. It's simply a change which is rumored to be in the new program, which we now know won't debut until Aug 18. Btw, there was never an actual Aug 1 date, it was just that we didn't know what day in August until recently, so we assumed it could be as early as Aug 1. But that turned out not to be the case.
Last edited by sdsearch; Jul 31, 2018 at 4:29 pm
Jul 31, 2018, 7:29 pm
#2818
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
Thanks sdsearch for the warning on the no-show part since i did also see some other FT folks getting full credit for the no-show. (or at least get a refund)
Also what would be an easy way to cancel? Just dont sign the agreement? Turns out 5 of the 8 hotels has responded so far.
Best,
Xar
Also what would be an easy way to cancel? Just dont sign the agreement? Turns out 5 of the 8 hotels has responded so far.
Best,
Xar
Jul 31, 2018, 7:37 pm
#2819
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
From what I've read in this thread, most hotels will not give you 10 elite nights for a no-show meeting, only for a meeting where you actually show up. So you're risking all of that money being lost and none of those nights posting!
I thus suggest you cancel them and either search upthread for the one or two specific hotels that are OK with no-shows, or else book only meetings that you can actually get to. Spending a little more on meetings you can get to seems a lot better use of money than spending a bit less on no-show meetings at random hotels which are likely to never post.
Meanwhile, I see no reason why the change would happen on Aug 1. There was never any rumor that it would a different date than the other program changes. It's simply a change which is rumored to be in the new program, which we now know won't debut until Aug 18. Btw, there was never an actual Aug 1 date, it was just that we didn't know what day in August until recently, so we assumed it could be as early as Aug 1. But that turned out not to be the case.
I thus suggest you cancel them and either search upthread for the one or two specific hotels that are OK with no-shows, or else book only meetings that you can actually get to. Spending a little more on meetings you can get to seems a lot better use of money than spending a bit less on no-show meetings at random hotels which are likely to never post.
Meanwhile, I see no reason why the change would happen on Aug 1. There was never any rumor that it would a different date than the other program changes. It's simply a change which is rumored to be in the new program, which we now know won't debut until Aug 18. Btw, there was never an actual Aug 1 date, it was just that we didn't know what day in August until recently, so we assumed it could be as early as Aug 1. But that turned out not to be the case.
Jul 31, 2018, 7:52 pm
#2820
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
However, NONE of the hotels give the 10 nights, those come from MR once the GPT has been used (successfully) by the property. I have seen a post or two where the property was admonished that it must be an actual meeting and not a no-show situation. One, that is not in the T&Cs so may be fabricated; and two, doesn't seem to be enforced very much.
1. Some asked me to review the BEO but without any references to Rewarding programs hence i have responded for them to include this.
2. Some mentioned that they have received my rewards numbers and will credit it accordingly after the event (This sounds promising) .
Maybe i'll press on and continue to share my story. Still appreciate all the feedback and thoughts from everyone here!