Dec 30, 2015, 10:18 am
Last edit by: rustykettel
Ten (10) Elite Nights are given for each meeting held in a participating hotel under the "Rewarding Events" program. See below for non-participating brands. Information about the Rewarding Events program may be found at https://www.marriott.com/meeting-eve...els/rewards.mi
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
The 10 elite nights per meeting are independent of any hotel rooms booked in conjunction with the meeting. In fact, no hotel rooms have to be booked as part of the meeting in order to receive credit for 10 elite nights.
Although the Rewarding Events webpage refers to room nights for meeting participants, the most important section is the one that states 10 Elite Nights, regardless if you or your guest is paying for it
In general, a written contract is required (or should be obtained). In many cases, the meeting is booked through a central Marriott group sales office instead of directly with a hotel. If booked through a central Marriott group sales office, there is a three-page contract that makes reference to the Rewarding Events program on page 2 of the agreement. A MR member number should be included in this area of the contract by the group sales office.
FAQs:
Q: What brands participate in the Rewarding Events program?
A: AC Hotels by Marriott, Aloft, Autograph Collection, Courtyard by Marriott, Delta Hotels by Marriott, EDITION, Element, Fairfield by Marriott, Four Points by Marriott, Gaylord Hotels, JW Marriott, LeMéridien, The Luxury Collection, Marriott Hotels, Marriott Vacation Club, Moxy Hotels, Protea Hotels by Marriott, Renaissance Hotels, The Ritz-Carlton, Sheraton, St. Regis, Tribute Portfolio, W Hotels, & Westin.
Residence Inn by Marriott, TownePlace Suites, & Marriott Executive Apartments do not participate in the program.
Q: How do I find a hotel that participates?
A: Click on the link to the Rewarding Events page and then in the "Plan" section of the page click on the "Find a Hotel" box. Enter the city you'd like to have your meeting in, purpose of event (Business) and then check the "I need meeting/event space" box. Enter the size of your meeting (2 attendees should work) and then click the "Find" box. Leave the start date and end date blank. A list of potential hotels will be shown. The smallest meeting room is not usually shown online --- you may need to call each hotel to find out which one has a boardroom or other small meeting room. Once you've found a small meeting room, then request a quote online.
Q: How quickly will Marriott respond with a quote?
A: Usually within a day or two --- and usually via email. The email should contain a telephone number of the group sales contact. Give them a call and tell them you'd like to follow up on the quote and you're interested in booking the smallest room available for a 2 person meeting for an hour. If they quote a price that's higher than you want to pay, ask them if they can get approval for a lower priced meeting (e.g., a recent quote was for $75 for an 8 hour use of a CY boardroom). They accepted a counter of $50 for a one-hour meeting in the room (plus service charge plus local sales tax). Urban hotels may charge significantly higher rates for meeting space than a smaller, less congested city.
Q: Is a contract required?
A: The terms of the program suggest "yes" --- although there are reports that 10 elite nights have been granted without contracts. A best practice would be to obtain a contract.
Q: How long do points and EQNs take to post after the event is over?
A: Generally, this takes 3+ business days. According to Marriott, it can take 15 business days. If you do not see anything post after 15 business days, contact the hotel before contacting Marriott customer support. The hotel has to be the one to post it.
You will get an e-mail with a subject line Your Rewarding Events Award has Posted: EVENT NAME
Q: Will the hotel know what I am talking about when I say points and elite night credits?
A: Probably not. They may know about the rewarding events points being 3x per dollar spent, but not always. Usually they know of only the Marriott system (Group Posting Tool) where they input how much you spent and when. This is done after the event and is usually authorized by the sales or general manager.
Q: The contract doesn't say anything about points, will I still earn them?
A: YMMV but so far all the electronic contracts from the website state it, but some fail to read it. The paper contracts usually talk about points, but some reports that they don't, but still post. Remember this is a Marriott Rewards benefit that the hotels don't seem to be footing the bill for.
Platinum Status in Eight Days and $800 - No Stays Required
Jul 11, 2018, 6:05 pm
#2641
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
i'm still going back and forth with my property, i'm missing points and nights from 14 meetings going back to may. i'm communicating with the hotel GM, who insists he's posting things correctly but something isn't working. he says he's been in contact with his boss, who needs to sign off on the points, but they're both stymied by the lack of a link or a button or something to get the points/nights posted correctly. he's been discouraging me from calling marriott (again) as if i do, there will be another case opened against the hotel, and marriott will just call him, but i'm kind of at a loss as to what i should be doing instead.
i know he's got other stuff to do, but would like him to prioritize this and get it done. it's been nearly two months since the first meeting and NOTHING has posted. i called him yesterday, he said he was 'working on it,' i called today and he ducked my calls. he says if i call marriott, they'll just call him, which is likely true, but it seems if he's really trying to get this done and is unable, there should be some kind of help desk--like at the airlines--to walk him and/or his boss through the process.
i got a response back from marriott customer care from the case i opened back in early june explaining the particulars of the rewarding events program
and asking for the specific dates of my stays if i still felt i needed help. i provided that info via email, although if it takes as long as it did to get a response to the last email, it'll be august before i hear something back.i'm wondering if the 'missing stay' form goes somewhere else and is worth trying. anyone know?
Jul 11, 2018, 7:08 pm
#2642
Join Date: Feb 2009
Location: HPN
Programs: Marriott Lifetime Titanium, United Silver, Hertz Presidents
Posts: 124
thanks for the data point (and congrats, to you and to dualrated2!).
i'm still going back and forth with my property, i'm missing points and nights from 14 meetings going back to may. i'm communicating with the hotel GM, who insists he's posting things correctly but something isn't working. he says he's been in contact with his boss, who needs to sign off on the points, but they're both stymied by the lack of a link or a button or something to get the points/nights posted correctly. he's been discouraging me from calling marriott (again) as if i do, there will be another case opened against the hotel, and marriott will just call him, but i'm kind of at a loss as to what i should be doing instead.
i know he's got other stuff to do, but would like him to prioritize this and get it done. it's been nearly two months since the first meeting and NOTHING has posted. i called him yesterday, he said he was 'working on it,' i called today and he ducked my calls. he says if i call marriott, they'll just call him, which is likely true, but it seems if he's really trying to get this done and is unable, there should be some kind of help desk--like at the airlines--to walk him and/or his boss through the process.
i got a response back from marriott customer care from the case i opened back in early june explaining the particulars of the rewarding events program and asking for the specific dates of my stays if i still felt i needed help. i provided that info via email, although if it takes as long as it did to get a response to the last email, it'll be august before i hear something back.
i'm wondering if the 'missing stay' form goes somewhere else and is worth trying. anyone know?
i'm still going back and forth with my property, i'm missing points and nights from 14 meetings going back to may. i'm communicating with the hotel GM, who insists he's posting things correctly but something isn't working. he says he's been in contact with his boss, who needs to sign off on the points, but they're both stymied by the lack of a link or a button or something to get the points/nights posted correctly. he's been discouraging me from calling marriott (again) as if i do, there will be another case opened against the hotel, and marriott will just call him, but i'm kind of at a loss as to what i should be doing instead.
i know he's got other stuff to do, but would like him to prioritize this and get it done. it's been nearly two months since the first meeting and NOTHING has posted. i called him yesterday, he said he was 'working on it,' i called today and he ducked my calls. he says if i call marriott, they'll just call him, which is likely true, but it seems if he's really trying to get this done and is unable, there should be some kind of help desk--like at the airlines--to walk him and/or his boss through the process.
i got a response back from marriott customer care from the case i opened back in early june explaining the particulars of the rewarding events program
and asking for the specific dates of my stays if i still felt i needed help. i provided that info via email, although if it takes as long as it did to get a response to the last email, it'll be august before i hear something back.i'm wondering if the 'missing stay' form goes somewhere else and is worth trying. anyone know?
Jul 11, 2018, 7:22 pm
#2643
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
See my post a few above. I too had a 1 page simple form. IMO, it's best to have conversation with them ahead of the meeting about the rewarding events promotion and to make sure they understand how to post.
Jul 11, 2018, 11:31 pm
#2644
Join Date: Feb 2009
Location: HPN
Programs: Marriott Lifetime Titanium, United Silver, Hertz Presidents
Posts: 124
Roger that. Had them write me an email confirming it was a qualified Rewarding Event and that I would have the 10 elite nights posted to my MR account. The told me they were unable to insert that into the "Misc" box on the lower left. I am doing five through the weekend and will gamble and see. Time is so tight I'll take the chance.
Jul 12, 2018, 2:19 am
#2645
Join Date: Feb 2010
Posts: 1,026
Just do one and see if posts. No point doing so many and doesn't work properly.
Be out of pocket especially when the program merges
Be out of pocket especially when the program merges
Jul 12, 2018, 6:23 am
#2646
Join Date: Aug 2001
Posts: 9,678
thanks for the data point (and congrats, to you and to dualrated2!).
i'm still going back and forth with my property, i'm missing points and nights from 14 meetings going back to may. i'm communicating with the hotel GM, who insists he's posting things correctly but something isn't working. he says he's been in contact with his boss, who needs to sign off on the points, but they're both stymied by the lack of a link or a button or something to get the points/nights posted correctly. he's been discouraging me from calling marriott (again) as if i do, there will be another case opened against the hotel, and marriott will just call him, but i'm kind of at a loss as to what i should be doing instead.
i'm still going back and forth with my property, i'm missing points and nights from 14 meetings going back to may. i'm communicating with the hotel GM, who insists he's posting things correctly but something isn't working. he says he's been in contact with his boss, who needs to sign off on the points, but they're both stymied by the lack of a link or a button or something to get the points/nights posted correctly. he's been discouraging me from calling marriott (again) as if i do, there will be another case opened against the hotel, and marriott will just call him, but i'm kind of at a loss as to what i should be doing instead.
Group Posting Tool should be working w/o a hitch, although I've never seen the interface myself.
There should not be a delay more than a day at most, let alone an hour. I usually get it within an hour of the coordinator posting to GPT.
Jul 12, 2018, 8:20 am
#2647
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
it's worth a shot. i'm slated to talk with the GM this morning, if he doesn't duck me...i'll confirm that we both have it correct. (it's correct on the contracts, and i'm getting points for the spend on the marriott card, but you never know.)
Jul 12, 2018, 8:25 am
#2648
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The important term is Group Posting Tool, if they have used that then everything should be automatic with MR. The property does not pony up the nights and therefore should not have to do anything other than use the GPT. If they don't know what that is, then MR should be able to help them out.
Jul 12, 2018, 8:59 am
#2649
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
The important term is Group Posting Tool, if they have used that then everything should be automatic with MR. The property does not pony up the nights and therefore should not have to do anything other than use the GPT. If they don't know what that is, then MR should be able to help them out.
i just got off the phone with the GM, he sounded exasperated--as am i, frankly--and says he was on the phone with marriott yesterday and they're trying to figure out what is going on. thanks izzik, they double checked my marriott number yesterday, it's correct. apparently my responding to the marriott email opened ANOTHER case against the hotel, which wasn't my intent--i figured responding to an email with a case number on it would simply escalate the existing case--and didn't make him very happy...but i feel we're running out of time as august is rapidly approaching, and he's clearly at a loss as to how to fix this.
i asked him what his next step was, he said that he doesn't have a next step, really, he's just trying to 'get this over with.' great, me too.
Jul 12, 2018, 9:09 am
#2650
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
no, they say they've used the group posting tool. they said when i started all this that they participated in rewarding events and used the group posting tool to post meetings--i asked about that when i met with them originally.
i just got off the phone with the GM, he sounded exasperated--as am i, frankly--and says he was on the phone with marriott yesterday and they're trying to figure out what is going on. thanks izzik, they double checked my marriott number yesterday, it's correct. apparently my responding to the marriott email opened ANOTHER case against the hotel, which wasn't my intent--i figured responding to an email with a case number on it would simply escalate the existing case--and didn't make him very happy...but i feel we're running out of time as august is rapidly approaching, and he's clearly at a loss as to how to fix this.
i asked him what his next step was, he said that he doesn't have a next step, really, he's just trying to 'get this over with.' great, me too.
i just got off the phone with the GM, he sounded exasperated--as am i, frankly--and says he was on the phone with marriott yesterday and they're trying to figure out what is going on. thanks izzik, they double checked my marriott number yesterday, it's correct. apparently my responding to the marriott email opened ANOTHER case against the hotel, which wasn't my intent--i figured responding to an email with a case number on it would simply escalate the existing case--and didn't make him very happy...but i feel we're running out of time as august is rapidly approaching, and he's clearly at a loss as to how to fix this.
i asked him what his next step was, he said that he doesn't have a next step, really, he's just trying to 'get this over with.' great, me too.
Jul 12, 2018, 10:20 am
#2651
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
thank you for the reminder. i'm feeling guilty as he did help me by allowing no-show meetings, but you're right that this wouldn't be an issue if he had performed as he agreed he would. also helpful to know opening new cases is just how marriott works. i'll update as i have more info.
Jul 12, 2018, 11:08 am
#2652
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
thank you for the reminder. i'm feeling guilty as he did help me by allowing no-show meetings, but you're right that this wouldn't be an issue if he had performed as he agreed he would. also helpful to know opening new cases is just how marriott works. i'll update as i have more info.
Jul 12, 2018, 1:59 pm
#2653
Join Date: Oct 2014
Location: ATL
Programs: MR/SPG Plat, HH Gold, DL PM
Posts: 413
I found a good property that posts quickly, and will post multiple meetings separately without some of the confusion I've read about in this thread. Weekend meetings post the following Monday or Tuesday. I only wish I had found them sooner before I wasted time with some others (I'm still chasing down a meeting from the first week of May). I ended up booking several follow up meetings with this property so will most likely just stick with them to get the remainder of the nights I need.
Jul 12, 2018, 2:15 pm
#2654
Join Date: Jan 2009
Location: 30 minutes south of EWR
Programs: UA 1k MM;*A Lifetime Gold; Marriott Lifetime Platinum; HiltonHonors Gold. Hyatt Globalist
Posts: 7,816
Grumpy because the Courtyard I used last year, and got a pretty good rate at ($60++) will not give me anything below $250 this year! The Sales person has moved on and the new girl isn't interested in doing anything to help. Grrrr.
Now need to find somewhere that will do 2 meetings for me at a reasonable price; hopefully no show ones.
Now need to find somewhere that will do 2 meetings for me at a reasonable price; hopefully no show ones.
Jul 12, 2018, 2:16 pm
#2655
Join Date: Jun 2016
Programs: AS MVP Gold, Marriott Lifetime Gold, National Executive Elite
Posts: 247
If you look up-thread, others (including myself) have only had the BEO as well. As always, it depends on how the event/sales manager posts the points. I got my nights with only the BEO and ensured my contact knew my MR number.