W South Beach, Miami Beach [Master Thread]
May 9, 2011, 8:11 pm
#421
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
I figured that might be the case. South Florida sadly lacking in other options and MIA is a convenient port of call on an otherwise complex trip. But certainly get the point and maybe this just ain't the right place
May 10, 2011, 5:42 am
#422
Join Date: Mar 2007
Posts: 3,990
Not sure if this is really an issue for 7-year-olds sleeping in their room with their parents, but I do agree this property adult oriented.
ma91pmh, a better option is the DIP in Hollywood if time & logistics permit.
Cheers,
ma91pmh, a better option is the DIP in Hollywood if time & logistics permit.
Cheers,
May 23, 2011, 5:37 pm
#424
Join Date: Jun 1999
Location: Somewhere
Posts: 1,231
Here's my impression for a 5 night stay at a PLT.
Got a killer upgrade on a very busy week. There were tons of platinum members at this property and upgrades are hard to come by. Flashing PLT status does not help as I observed with several people during checkin. What does help is being really nice and friendly. I generally like the staff but there are a few that don't meet the W standard.
F&B prices are crazy but you get used to it. I still cannot believe that I dropped several hundred at the wall bar.. urgh ! I love the fact that most rooms have a kitchenett so you can have a simple bfast and reheat leftovers if needed.
Checkout was not a good experiences. I called the day before and asked for a late checkout and they told me they would get back to me the day off in the morning. It was my fault I overslept but I didn't get a call from them and when I called at about 10am asking about the late checkout request I felt like I was talking to the mob and they wanted me out by 11. Getting a noon extension required extensive begging
. I think they could have prepared guests better.
Overall I loved the property and staff and would stay there again, even at 20K SPG points a night !
Got a killer upgrade on a very busy week. There were tons of platinum members at this property and upgrades are hard to come by. Flashing PLT status does not help as I observed with several people during checkin. What does help is being really nice and friendly. I generally like the staff but there are a few that don't meet the W standard.
F&B prices are crazy but you get used to it. I still cannot believe that I dropped several hundred at the wall bar.. urgh ! I love the fact that most rooms have a kitchenett so you can have a simple bfast and reheat leftovers if needed.
Checkout was not a good experiences. I called the day before and asked for a late checkout and they told me they would get back to me the day off in the morning. It was my fault I overslept but I didn't get a call from them and when I called at about 10am asking about the late checkout request I felt like I was talking to the mob and they wanted me out by 11. Getting a noon extension required extensive begging
. I think they could have prepared guests better.Overall I loved the property and staff and would stay there again, even at 20K SPG points a night !
May 23, 2011, 8:02 pm
#425
Suspended
Join Date: Dec 2009
Posts: 3,816
May 25, 2011, 10:59 am
#426
Join Date: Nov 2010
Posts: 16
How to get upgrade at W South Beach?
What's the trick to get a really good upgrade at this property? Staying here this weekend and have a studio booked and want to upgrade to a 2/3 bedroom suite. Any suggestions?
May 25, 2011, 11:15 am
#427
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
- Familiarize yourself with the SPG program upgrade rules/published benefits. Is a 2/3 bedroom suite a part of the Platinum upgrade program/pool at this property? [Yes, on occasion, people are upgraded above and beyond he published benefit, but never assume.]
- Book what you really want and don't rely on an upgrade
- Make a regular booking then use X number of points to upgrade into the room type you really want.
May 25, 2011, 11:19 am
#428
Join Date: Jun 2010
Location: NYC
Programs: SPG Plat, Emerald Exec., PC Plat, AA, CO, DL, UBS Charter Card, Palladium Card, Amex Plat
Posts: 1,694
I'll tell you the super secret way, and only way you will get it, don't tell too many people though: Pay For It.
May 25, 2011, 11:27 am
#430
Join Date: Nov 2010
Posts: 16
My suggestions:
- Familiarize yourself with the SPG program upgrade rules/published benefits. Is a 2/3 bedroom suite a part of the Platinum upgrade program/pool at this property? [Yes, on occasion, people are upgraded above and beyond he published benefit, but never assume.]
- Book what you really want and don't rely on an upgrade
- Make a regular booking then use X number of points to upgrade into the room type you really want.
May 25, 2011, 11:39 am
#431
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Nothing but you're talking bout a 2/3 bedroom upgrade. What is your Elite status level? Are you expectations, based on the information in this thread, in the right range to state, "...and want to upgrade to a 2/3 bedroom suite."?
Again, nothing wrong with wanting or expecting an upgrade. However, is it reasonable to think that a 2/3 bedroom suite is an obtainable upgrade, via the normal upgrade procedures at this hotel on a holiday weekend?
This is why I, and obviously others, suggest that one books the room type they REALLY want and/or use point to upgrade to that type of room.
May 25, 2011, 11:43 am
#432
Join Date: Nov 2010
Posts: 16
Nothing but you're talking bout a 2/3 bedroom upgrade. What is your Elite status level? Are you expectations, based on the information in this thread, in the right range to state, "...and want to upgrade to a 2/3 bedroom suite."?
Again, nothing wrong with wanting or expecting an upgrade. However, is it reasonable to think that a 2/3 bedroom suite is an obtainable upgrade, via the normal upgrade procedures at this hotel on a holiday weekend?
This is why I, and obviously others, suggest that one books the room type they REALLY want and/or use point to upgrade to that type of room.
thanks for the advice tho.
May 25, 2011, 1:24 pm
#433
Join Date: Mar 2006
Location: PHL
Programs: AA EXP, SPG Lifetime Plat, Marriott Plat
Posts: 178
Also, to increase your chances of an upgrade, either don't check in early, or check in early and offer to be flexible on being placed into a upgraded suite that might not be available until later in the day.
This property has a lot of requests for late check outs as well as early arrivals, and housekeeping is cleaning suites throughout the day even into the evening (larger suites take longer to clean).
If you are friendly at check-in and tell them that you'd be happy to wait until later in the day to get into your room if it means that they could put you in something a bit nicer, you might be pleasantly surprised what you're able to get.
To agree with others though, this is not guaranteed, particularly in periods where there are lots of other Platinums on the property and especially during periods of free weekend/resort night redemption. If you NEED a larger suite upgrade, confirm it ahead of time using points.
This property has a lot of requests for late check outs as well as early arrivals, and housekeeping is cleaning suites throughout the day even into the evening (larger suites take longer to clean).
If you are friendly at check-in and tell them that you'd be happy to wait until later in the day to get into your room if it means that they could put you in something a bit nicer, you might be pleasantly surprised what you're able to get.
To agree with others though, this is not guaranteed, particularly in periods where there are lots of other Platinums on the property and especially during periods of free weekend/resort night redemption. If you NEED a larger suite upgrade, confirm it ahead of time using points.
May 25, 2011, 1:49 pm
#434
Join Date: Nov 2010
Posts: 16
Also, to increase your chances of an upgrade, either don't check in early, or check in early and offer to be flexible on being placed into a upgraded suite that might not be available until later in the day.
This property has a lot of requests for late check outs as well as early arrivals, and housekeeping is cleaning suites throughout the day even into the evening (larger suites take longer to clean).
If you are friendly at check-in and tell them that you'd be happy to wait until later in the day to get into your room if it means that they could put you in something a bit nicer, you might be pleasantly surprised what you're able to get.
To agree with others though, this is not guaranteed, particularly in periods where there are lots of other Platinums on the property and especially during periods of free weekend/resort night redemption. If you NEED a larger suite upgrade, confirm it ahead of time using points.
This property has a lot of requests for late check outs as well as early arrivals, and housekeeping is cleaning suites throughout the day even into the evening (larger suites take longer to clean).
If you are friendly at check-in and tell them that you'd be happy to wait until later in the day to get into your room if it means that they could put you in something a bit nicer, you might be pleasantly surprised what you're able to get.
To agree with others though, this is not guaranteed, particularly in periods where there are lots of other Platinums on the property and especially during periods of free weekend/resort night redemption. If you NEED a larger suite upgrade, confirm it ahead of time using points.
May 26, 2011, 4:21 pm
#435
Join Date: Feb 2008
Location: Scottsdale, Arizona
Posts: 1,002
Just booked this for August and got:
Please note: due to the high demand for rooms, we are currently unable to offer room upgrades upon check-in.
Sounds like a violation to SPG policies of upgrading plats to the best available room or select standard suite at check-in.
Please note: due to the high demand for rooms, we are currently unable to offer room upgrades upon check-in.
Sounds like a violation to SPG policies of upgrading plats to the best available room or select standard suite at check-in.