St. Regis Deer Valley - Park City, UT [Master Thread]
#106
Join Date: Jul 2010
Programs: AA Platinum, UA Exec Premier, SPG Platinum, AmEx Platinum
Posts: 183
If you want Platinum treatment and a swanky suite, DV, hands down. Aspen has the proverbial Aspen attitude of thinkning they are all that without having to work for it. Plus DV is much better ambiance and outdoor atmosphere.
#107
Join Date: Jan 2009
Programs: SPG, AA, DL, USAir
Posts: 12
Considering a trip out to Deer Valley January 2013. I'm not a skiier and Mr. PointsMinded has only taken a few lessons on a company outing.
For those who have visited this St. Regis or know Deer Valley, how is the skiing for a beginner - a REAL beginner who has no idea what she's doing? Also, how is Park City for dining - i.e. does it match up to the poshness of the St. Regis overall? Last, any tips on the experience at the spa are so appreciated.
Thank you FlyerTalk members!
For those who have visited this St. Regis or know Deer Valley, how is the skiing for a beginner - a REAL beginner who has no idea what she's doing? Also, how is Park City for dining - i.e. does it match up to the poshness of the St. Regis overall? Last, any tips on the experience at the spa are so appreciated.
Thank you FlyerTalk members!
#108
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Park City has some exceptional restaurants. Lots of great food, but in a more relaxed mountain atmosphere, so the poshness is dialed down. With good recommendations from the concierge at the hotel you could eat exceptionally well for days on end.
#109
Join Date: Dec 2009
Programs: AA-EXP, SPG-Plat, UAL 1K, CO Plat, Marriott Silver
Posts: 85
It's a fabulous mountain for REAL beginners. I learned to ski at Deer Valley as an adult a few years back. They have excellent private instruction and learn-to-ski classes (which I HIGHLY recommend taking) and a very good beginners area. Many times I've recommended Deer Valley for adults wanting to learn to ski.
Park City has some exceptional restaurants. Lots of great food, but in a more relaxed mountain atmosphere, so the poshness is dialed down. With good recommendations from the concierge at the hotel you could eat exceptionally well for days on end.
Park City has some exceptional restaurants. Lots of great food, but in a more relaxed mountain atmosphere, so the poshness is dialed down. With good recommendations from the concierge at the hotel you could eat exceptionally well for days on end.
Thanks!
#110
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Here are some good options. . .
Grappa
Chez Betty
Mariposa
Talisker
350 Main
Riverhorse
Purple Sage
Bistro 412
Wahso
There's also a JG Steakhouse at the St. Regis. I had a less than excellent experience there not too long after it opened, so I trust they've fixed things by now. I love the JG at the W in DC and at The Phoenician, so I'd probably give that a go. But there's also a good steakhouse in Park City but I don't remember the name. Prime Steak on Main or something like that??
I've never been there outside of ski season, so others will have to chime in with respect to summer activities.
#111
Join Date: Nov 2010
Programs: US Chair | SPG Life/Plat | Nat'l Exec Elite
Posts: 48
Watch out for 100% deposit and 100% forfeiture policy...
AZ - any chance you can update the thread title to reflect the hotel's new name: The St. Regis Deer Valley? I made the mistake to think this was for a second property in the area and didn't realize it was simply renamed from Deer Crest (eg, 2 Westins in Beaver Creek). It'll likely also help to direct some traffic to the thread via Google. Thx.
Also, quick note... keep an eye out for the fine print around their cancellation policy or you might be in for a painful surprise!
Here's an example: Today is 9/25... last week I booked a non-prepay room for 5 nights starting on 12/3 (note, NOT the best offered rate). I was surprised to see that at 4pm today they charged me a 100% deposit for all nights (ouch!). Had it not been for this charge, I also would've missed their aggressive cancellation policy: 100% forfeiture if cancelled anytime after 10/19... that's almost 2 months in advance of my scheduled stay!
Now before anyone flames me for missing the fine print... yes, I agree it's up to each of us, myself included, to carefully read any/all fine print before booking a room. But let's be honest, in practice, we really only avoid pre-paid rates which tend to stand-out when comparing rates (unless of course we're solid on our plans and want the discount). I don't have a habit of cancelling reservations and often batch-book my reservations months in advance. A super-aggressive cancellation policy like this feels a bit like entrapment, considering it wasn't listed as a pre-pay. I get the need to protect their high-season but c'mon, I've stayed at plenty of St.Regis resorts and none of them asked for a 100% deposit 2.5 months in advance, along with a 100% forfeiture 2 months out. Considering the rates at St. Regis, that's quite a hefty charge for an unfortunate change of plans. Hopefully they'll fall in line with the status quo sometime soon... as I'd like to swing out there for a few days?
UPDATE: I received a callback from their rev manager... turns out the above scenario was in fact an error, the rate was incorrectly coded in their system. It wasn't apparent to the Plat Concierge when I inquired, so I assumed it to be legit. Therefore, as hoped, their deposit and cancellation policies are fully in-line with most other resort properties (45-cancel, with exception of Sundance Festival and other special events). My thanks to the manager for the callback... it's always a welcome surprise to have someone on-property "own" an issue through to resolution. Plus, I'm back on for this trip to Deer Valley... woot! ^
Also, quick note... keep an eye out for the fine print around their cancellation policy or you might be in for a painful surprise!
Here's an example: Today is 9/25... last week I booked a non-prepay room for 5 nights starting on 12/3 (note, NOT the best offered rate). I was surprised to see that at 4pm today they charged me a 100% deposit for all nights (ouch!). Had it not been for this charge, I also would've missed their aggressive cancellation policy: 100% forfeiture if cancelled anytime after 10/19... that's almost 2 months in advance of my scheduled stay!
Now before anyone flames me for missing the fine print... yes, I agree it's up to each of us, myself included, to carefully read any/all fine print before booking a room. But let's be honest, in practice, we really only avoid pre-paid rates which tend to stand-out when comparing rates (unless of course we're solid on our plans and want the discount). I don't have a habit of cancelling reservations and often batch-book my reservations months in advance. A super-aggressive cancellation policy like this feels a bit like entrapment, considering it wasn't listed as a pre-pay. I get the need to protect their high-season but c'mon, I've stayed at plenty of St.Regis resorts and none of them asked for a 100% deposit 2.5 months in advance, along with a 100% forfeiture 2 months out. Considering the rates at St. Regis, that's quite a hefty charge for an unfortunate change of plans. Hopefully they'll fall in line with the status quo sometime soon... as I'd like to swing out there for a few days?
UPDATE: I received a callback from their rev manager... turns out the above scenario was in fact an error, the rate was incorrectly coded in their system. It wasn't apparent to the Plat Concierge when I inquired, so I assumed it to be legit. Therefore, as hoped, their deposit and cancellation policies are fully in-line with most other resort properties (45-cancel, with exception of Sundance Festival and other special events). My thanks to the manager for the callback... it's always a welcome surprise to have someone on-property "own" an issue through to resolution. Plus, I'm back on for this trip to Deer Valley... woot! ^
Last edited by skelzer; Sep 25, 2012 at 5:01 pm Reason: Updated: Recv'd call from mgr
#113
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,044
AZ - any chance you can update the thread title to reflect the hotel's new name: The St. Regis Deer Valley? I made the mistake to think this was for a second property in the area and didn't realize it was simply renamed from Deer Crest (eg, 2 Westins in Beaver Creek). It'll likely also help to direct some traffic to the thread via Google. Thx.
Also, quick note... keep an eye out for the fine print around their cancellation policy or you might be in for a painful surprise!
Here's an example: Today is 9/25... last week I booked a non-prepay room for 5 nights starting on 12/3 (note, NOT the best offered rate). I was surprised to see that at 4pm today they charged me a 100% deposit for all nights (ouch!). Had it not been for this charge, I also would've missed their aggressive cancellation policy: 100% forfeiture if cancelled anytime after 10/19... that's almost 2 months in advance of my scheduled stay!
Now before anyone flames me for missing the fine print... yes, I agree it's up to each of us, myself included, to carefully read any/all fine print before booking a room. But let's be honest, in practice, we really only avoid pre-paid rates which tend to stand-out when comparing rates (unless of course we're solid on our plans and want the discount). I don't have a habit of cancelling reservations and often batch-book my reservations months in advance. A super-aggressive cancellation policy like this feels a bit like entrapment, considering it wasn't listed as a pre-pay. I get the need to protect their high-season but c'mon, I've stayed at plenty of St.Regis resorts and none of them asked for a 100% deposit 2.5 months in advance, along with a 100% forfeiture 2 months out. Considering the rates at St. Regis, that's quite a hefty charge for an unfortunate change of plans. Hopefully they'll fall in line with the status quo sometime soon... as I'd like to swing out there for a few days?
Also, quick note... keep an eye out for the fine print around their cancellation policy or you might be in for a painful surprise!
Here's an example: Today is 9/25... last week I booked a non-prepay room for 5 nights starting on 12/3 (note, NOT the best offered rate). I was surprised to see that at 4pm today they charged me a 100% deposit for all nights (ouch!). Had it not been for this charge, I also would've missed their aggressive cancellation policy: 100% forfeiture if cancelled anytime after 10/19... that's almost 2 months in advance of my scheduled stay!
Now before anyone flames me for missing the fine print... yes, I agree it's up to each of us, myself included, to carefully read any/all fine print before booking a room. But let's be honest, in practice, we really only avoid pre-paid rates which tend to stand-out when comparing rates (unless of course we're solid on our plans and want the discount). I don't have a habit of cancelling reservations and often batch-book my reservations months in advance. A super-aggressive cancellation policy like this feels a bit like entrapment, considering it wasn't listed as a pre-pay. I get the need to protect their high-season but c'mon, I've stayed at plenty of St.Regis resorts and none of them asked for a 100% deposit 2.5 months in advance, along with a 100% forfeiture 2 months out. Considering the rates at St. Regis, that's quite a hefty charge for an unfortunate change of plans. Hopefully they'll fall in line with the status quo sometime soon... as I'd like to swing out there for a few days?
#115
Join Date: Nov 2010
Programs: US Chair | SPG Life/Plat | Nat'l Exec Elite
Posts: 48
Fyi, turns out my issue was an error - see the edit to my original post.
#116
Join Date: May 2008
Location: Puget Sound
Programs: Delta Diamond, Marriott Plat Premier, SPG Plat
Posts: 228
Ok, I'll throw in a few different food suggestions from those mentioned above. As a disclaimer, I live in SLC and only spend time up in PC to mountain bike and grab food after, so my choices are much more casual than the list a few posts up. That list seems pretty good for the upscale destinations. High West, as mentioned, is a good in-between place with a casual atmosphere, good cocktails for utah, and really good food. El Chubasco is fantastic Mexican with absolutely no hint of atmosphere, probably best for lunch. The No-Name Saloon has good burgers. Wasatch Bagel and Grill is the best place for a cheap breakfast sandwich.
#117
Join Date: May 2008
Location: Puget Sound
Programs: Delta Diamond, Marriott Plat Premier, SPG Plat
Posts: 228
Stayed here to check it out last Saturday. Wow, quite impressed. Got upgraded as a Plat to a luxury suite. It wasn't ready when we got there at 1pm but we didn't give them advance notice we would be there early. We probably aren't the typical guests as we jumped on our mountain bikes and hit some good trails right out the front door for a few hours before returning. The staff was extremely accomodating, pointing us to a hose for our bikes and storing them in one of the locked luggage rooms. I felt pretty bad walking across the lobby covered in mud, but hey, they said it was fine! Room was great with 2 fireplaces and a fantastic shower. The champagne sabering was a smidge hokey but I understand the tradition. Drinks and charcuterie in the bar were delicious and the free shuttle made a night on the town extremely smooth. They granted a late checkout immediately upon ask.
Absolutely smooth stay, great upgrade, would love to go back in the future.
Absolutely smooth stay, great upgrade, would love to go back in the future.
#118
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 363
Does anyone know the current price for car service to/from the airport through the hotel?
Also, for ski rentals, I read that you can charge things to your room at the on-site ski shop. Does this work if you reserve rentals online?
Is it better to buy lift tickets in advance (to avoid sell-out and for a better price) or just get them at the hotel and have them charged to the room?
Also, for ski rentals, I read that you can charge things to your room at the on-site ski shop. Does this work if you reserve rentals online?
Is it better to buy lift tickets in advance (to avoid sell-out and for a better price) or just get them at the hotel and have them charged to the room?
#119
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
...Also, for ski rentals, I read that you can charge things to your room at the on-site ski shop. Does this work if you reserve rentals online?
Is it better to buy lift tickets in advance (to avoid sell-out and for a better price) or just get them at the hotel and have them charged to the room?
Is it better to buy lift tickets in advance (to avoid sell-out and for a better price) or just get them at the hotel and have them charged to the room?