Feb 9, 2018, 8:26 pm
Last edit by: lcpteck
This thread refers to the various Marriott brands within a specific geographic area. Marriott Bonvoy hotels in XX usually have posts asking which property is better, etc. Trip reports are usually better suited in the property specific threads.
There's a 6% Government Tax and MYR10 Tourism Tax not shown in the rate.
Hotel email addresses:
The Ritz Carlton Kuala Lumpur: [email protected]
JW Marriott Kuala Lumpur: [email protected]
There's a 6% Government Tax and MYR10 Tourism Tax not shown in the rate.
Hotel email addresses:
The Ritz Carlton Kuala Lumpur: [email protected]
JW Marriott Kuala Lumpur: [email protected]
Marriott Bonvoy hotels in Kuala Lumpur, Malaysia
May 21, 2019, 12:32 am
#437
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 237
Kindly point me to that.
May 21, 2019, 1:19 am
#438
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
You'll get points for the additional room but that's it.
The only nonsense everyone in this forum reading your post is seeing is your DYKWIA entitlement. Membership is personal. Benefits for member + 1. Same as it's always been. DYKWIA? A personal member of a hotel loyalty scheme, like all of us, and subject to membership rules.
That said, it never hurt to be nice to check in or lounge staff and sometimes you get favours if they like you but that's all they are. Maybe your strident, entitled, tone in this post was not intended but if your communication is like this when you check in then I'd say you're unlikely to get any favours from check in staff.
May 21, 2019, 6:26 am
#439
Join Date: Jun 2018
Posts: 44
Bonvoy has gone to this policy of member +1. I've booked two rooms before and almost always been denied access from the second room. They respond by asking "which room was the member actually sleeping in?" The reason they went to this system is that some members would book rooms for all their friends so everyone could get access. I've heard of people booking up to ten rooms. This is completely unfair and why they enforce this policy. Unfortunately, these people who gamed the system ruined it for the casual family traveler. The cost for lounge access varies from hotel to hotel. Usually, in the USA, you're not subject to this policy, but lounges here kinda suck compared to Asia where you have full breakfast/afternoon snacks/dinner, and alcohol. I've been charged as much as $50 for lounge access, which is a bit much. I thought LM lounge rates are reasonable.
May 21, 2019, 9:50 am
#440
Join Date: May 2007
Location: Seattle area
Programs: Peasant at large
Posts: 595
Lounge access is for the member with required status level and 1 guest regardless of whether this guest is a visitor, another hotel guest or a second guest in the member's room. Rooms reserved by a member, regardless of elite level, do not accord lounge access to its occupants just because the room was reserved by a member that does. There are room types that provide lounge access where all registered guests of the room are eligible. You can always ask but you have zero grounds to be upset if they say no.
Pulling a DYKWIA and/or abusing elite privileges is just poor form and screws things up for other members. Just don't do it.
Pulling a DYKWIA and/or abusing elite privileges is just poor form and screws things up for other members. Just don't do it.
May 22, 2019, 6:05 pm
#441
Join Date: Mar 2018
Location: SG
Programs: Marriott Plat Amb, oneworld Ruby
Posts: 132
And the scale of the offering is why they don't extend free lounge access to non-paying non-Plat guests.
May 22, 2019, 9:53 pm
#442
Join Date: Nov 2009
Posts: 1,060
Hahaha. On what basis? How many basic rooms do you think you can book concurrently in your name to get all the member benefits? I'll tell you how many. One.
You'll get points for the additional room but that's it.
The only nonsense everyone in this forum reading your post is seeing is your DYKWIA entitlement. Membership is personal. Benefits for member + 1. Same as it's always been. DYKWIA? A personal member of a hotel loyalty scheme, like all of us, and subject to membership rules.
That said, it never hurt to be nice to check in or lounge staff and sometimes you get favours if they like you but that's all they are. Maybe your strident, entitled, tone in this post was not intended but if your communication is like this when you check in then I'd say you're unlikely to get any favours from check in staff.
You'll get points for the additional room but that's it.
The only nonsense everyone in this forum reading your post is seeing is your DYKWIA entitlement. Membership is personal. Benefits for member + 1. Same as it's always been. DYKWIA? A personal member of a hotel loyalty scheme, like all of us, and subject to membership rules.
That said, it never hurt to be nice to check in or lounge staff and sometimes you get favours if they like you but that's all they are. Maybe your strident, entitled, tone in this post was not intended but if your communication is like this when you check in then I'd say you're unlikely to get any favours from check in staff.
May 22, 2019, 9:55 pm
#443
Join Date: Nov 2009
Posts: 1,060
I don't think daylight robbery is a fair description when lounge access includes a full buffet breakfast, full buffet dinner including alcohol (beer, wine, spirits) and coffee and cake all day long, and even cut sandwiches, yoghurt and fruit for lunch.
And the scale of the offering is why they don't extend free lounge access to non-paying non-Plat guests.
And the scale of the offering is why they don't extend free lounge access to non-paying non-Plat guests.
May 22, 2019, 9:57 pm
#444
Join Date: Dec 2007
Location: SFO
Posts: 4,917
The rules are ridiculous then. I book two rooms, both rooms should be benefit. Feel free to disagree, but I'm not above asserting myself when I feel like it. Unlike most people, I don't fear confrontation. Especially since I have elite status. And there's nothing wrong with DYKWIA entitlement.
kind of ridiculous if you ask me. This is definitely what Arne is referring to as noise around the edge.
May 22, 2019, 10:06 pm
#445
Join Date: Nov 2009
Posts: 1,060
so if you book ten rooms in your name, you expect everyone in those rooms to benefit from (your) one member’s elite status? If that’s the case, I’ve been doing it wrong the past decade.
kind of ridiculous if you ask me. This is definitely what Arne is referring to as noise around the edge.
May 22, 2019, 10:15 pm
#446
Join Date: Dec 2007
Location: SFO
Posts: 4,917
what’s the difference if the rule is one?
Anyways... try to be nice about it when asking for access for second room and you may get it. But they are not required to provide. Pulling a DYKWIA on this is just bad form.
Anyways... try to be nice about it when asking for access for second room and you may get it. But they are not required to provide. Pulling a DYKWIA on this is just bad form.
May 22, 2019, 10:19 pm
#447
Join Date: Nov 2009
Posts: 1,060
If you really want to push it, then I should be given credit for all the times I did not have a +1 (which is majority of my trips). So it's ok that they don't credit me my +1 if I am traveling alone, but when I book two rooms, I cannot get +1 for each room. Please...
May 22, 2019, 10:23 pm
#448
Join Date: Mar 2009
Location: Bangkok
Programs: SQ TPP
Posts: 127
You're booking 2 rooms with 3 people, and the Titanium member benefits apply to one of those rooms, unless I'm wrong? You can ask for extra benefits either now or at checkin but they are not obliged to give it to you. Of course some people successfully bully hotels into giving them free things as well.
Don't know how a buffet at another hotel can be compared to the full day lounge at the hotel, including breakfast, evening food and the all day options. And of course the lounge itself which is really nice. I seem to remember that members (+1) are also given a choice of breakfast at the restaurant at the hotel, but not sure if this is still true?
Don't know how a buffet at another hotel can be compared to the full day lounge at the hotel, including breakfast, evening food and the all day options. And of course the lounge itself which is really nice. I seem to remember that members (+1) are also given a choice of breakfast at the restaurant at the hotel, but not sure if this is still true?
May 22, 2019, 10:28 pm
#449
Join Date: Dec 2007
Location: SFO
Posts: 4,917
I will try the carrot first, but as I said this policy is outrageous, but I guess with Marriott this is the crap you get.
If you really want to push it, then I should be given credit for all the times I did not have a +1 (which is majority of my trips). So it's ok that they don't credit me my +1 if I am traveling alone, but when I book two rooms, I cannot get +1 for each room. Please...
If you really want to push it, then I should be given credit for all the times I did not have a +1 (which is majority of my trips). So it's ok that they don't credit me my +1 if I am traveling alone, but when I book two rooms, I cannot get +1 for each room. Please...
And by your logic, if you book a room for two and you’re the only one that shows up x 50 nights a year, you expect to be comped another 50 nights because you didn’t have a second person. Ridiculous logic. I truly hope all hotels reject your “carrot”.
May 22, 2019, 10:30 pm
#450
Join Date: Mar 2009
Location: Bangkok
Programs: SQ TPP
Posts: 127
I will try the carrot first, but as I said this policy is outrageous, but I guess with Marriott this is the crap you get.
If you really want to push it, then I should be given credit for all the times I did not have a +1 (which is majority of my trips). So it's ok that they don't credit me my +1 if I am traveling alone, but when I book two rooms, I cannot get +1 for each room. Please...
If you really want to push it, then I should be given credit for all the times I did not have a +1 (which is majority of my trips). So it's ok that they don't credit me my +1 if I am traveling alone, but when I book two rooms, I cannot get +1 for each room. Please...