Sheraton Paris Airport Hotel CDG, France [Master Thread]
Oct 2, 2011, 1:58 am
#106
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Good for you, I had the opposite experience just now. I didn't get a stay credit, nor points, nor even Starwood Amex bonus points, even though I paid $280 for one night (room plus parking plus a phantom €3 charge). So I called Starwood and they were completely useless. They said that the Sheraton CDG declared the rate I paid, which was €10 more than Starpicks, as ineligible. Their only suggestion is for me to fax my statement in, which I can't easily do as I am traveling around Europe.
The Amex rep put me on hold while she called Starwood about the missing bonus points. Starwood told her that the stay was ineligible for bonus points! Then the Starwood rep said that they were not responsible and that Amex is responsible for posting bonus Starpoints!
I guess I need to maybe bother Lurker about this.
The Amex rep put me on hold while she called Starwood about the missing bonus points. Starwood told her that the stay was ineligible for bonus points! Then the Starwood rep said that they were not responsible and that Amex is responsible for posting bonus Starpoints!
I guess I need to maybe bother Lurker about this.
Regarding the lounge size, I've been staying at this hotel often for about 15 years now and I have never seen the lounge totally full. I think most people either don't know about it, or spend their entire stay asleep with jet lag. Also lots of people arrive late at night and check out early in the morning.
Oct 13, 2011, 1:37 pm
#107
Join Date: Aug 2010
Posts: 72
I don't mind this hotel so far. Got my platinum upgrade to club (didn't bother w/ suite as the customer in front was having the "where is my suite" conversation). Room was for me as the personalized welcome card was on the desk. Room is a decent size, good tv, and the bathroom has separate shower and tub.
The club lounge was quite poor at 7pm. The mini bar was empty (I'll share a picture later), the hot food was spring rolls and something, and I wasn't a fan of the stuff in the cooler (some may enjoy it). The attendee was quite inattentive. I was in there for aobut a 1/2 hour, and he didn't attend to a single item. He went out of the room several times after a call. I came back later for beverage, and did notice it had been restocked (however the beers were extremely warm). My only comment here is when you are at an international airport, as a hotel you need to keep things it stocked. People are on different schedules and it would be nice to enjoy the benefits of being a SPG Platinum.
On a positive note for the club lounge, the computers were nice, printer worked, and I got a to-go cup of red wine, so how can I complain too much
The club lounge was quite poor at 7pm. The mini bar was empty (I'll share a picture later), the hot food was spring rolls and something, and I wasn't a fan of the stuff in the cooler (some may enjoy it). The attendee was quite inattentive. I was in there for aobut a 1/2 hour, and he didn't attend to a single item. He went out of the room several times after a call. I came back later for beverage, and did notice it had been restocked (however the beers were extremely warm). My only comment here is when you are at an international airport, as a hotel you need to keep things it stocked. People are on different schedules and it would be nice to enjoy the benefits of being a SPG Platinum.
On a positive note for the club lounge, the computers were nice, printer worked, and I got a to-go cup of red wine, so how can I complain too much
Oct 17, 2011, 7:58 am
#109
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Oct 17, 2011, 8:01 am
#110
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I don't think they do, unless perhaps you bug them for it. Like I said above, I've been staying there often for well over a decade and I've never seen a suite. But I have never asked for a suite. So I don't think they even think of putting me in one.
Oct 17, 2011, 12:21 pm
#111
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Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
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has anyone here had any success requesting the property for a c&p rate????the cheapest rate available on the day i'm looking to stay here is €259....my flight gets in late at night & i leave early in the morning so it would be a shame to pay that much for 7-8 hours at the hotel....
Oct 17, 2011, 1:41 pm
#112
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
has anyone here had any success requesting the property for a c&p rate????the cheapest rate available on the day i'm looking to stay here is €259....my flight gets in late at night & i leave early in the morning so it would be a shame to pay that much for 7-8 hours at the hotel....
Similar situation: landing 11 pm and departing 7,30am, so I did not want to spent too much money.
The room I got was really bad, with many things broken and desperate need of a refurbishment. I have no status with *wood so I guess I got the worse in the house, but if I have had to pay 259e for that room I would have been very annoyed.
Oct 17, 2011, 7:51 pm
#113
Suspended
Join Date: Aug 2004
Programs: TG Plat , AF Lifetime Plat, SPG Plat
Posts: 915
I have been upgraded to juinior suites twice already at this property, without even asking for it.
Oct 18, 2011, 3:24 am
#114
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Join Date: Apr 2009
Location: India
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I stayed back in March with a c+p rate.
Similar situation: landing 11 pm and departing 7,30am, so I did not want to spent too much money.
The room I got was really bad, with many things broken and desperate need of a refurbishment. I have no status with *wood so I guess I got the worse in the house, but if I have had to pay 259e for that room I would have been very annoyed.
Similar situation: landing 11 pm and departing 7,30am, so I did not want to spent too much money.
The room I got was really bad, with many things broken and desperate need of a refurbishment. I have no status with *wood so I guess I got the worse in the house, but if I have had to pay 259e for that room I would have been very annoyed.
Oct 18, 2011, 4:01 am
#116
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
has anyone here had any success requesting the property for a c&p rate????the cheapest rate available on the day i'm looking to stay here is €259....my flight gets in late at night & i leave early in the morning so it would be a shame to pay that much for 7-8 hours at the hotel....
Also note that this hotel is currently on Starpicks if you need to stay on a weekend.
Oct 18, 2011, 4:16 am
#117
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You are paying the €259 for the location. You can usually get the Hyatt and for sure the HI much cheaper, but then you have to take the shuttle bus. Have you checked the Hilton? I think you can use the CDGVAL.
Also note that this hotel is currently on Starpicks if you need to stay on a weekend.
Also note that this hotel is currently on Starpicks if you need to stay on a weekend.
Oct 18, 2011, 5:27 am
#118
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
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Posts: 6,355
has anyone here had any success requesting the property for a c&p rate????the cheapest rate available on the day i'm looking to stay here is €259....my flight gets in late at night & i leave early in the morning so it would be a shame to pay that much for 7-8 hours at the hotel....
Oct 18, 2011, 8:39 am
#120
Join Date: Dec 2001
Location: CT, USA
Programs: Marriott/SPG Plat (won't last), Hilton Gold
Posts: 454
Sorry, I've just noticed that there is a thread just for this hotel.
I'm booked here on a weeknight in a classic double for 299 Euros...very pricey. I'm SPG Gold.
Two questions:
1. Any change of being upgraded to a club floor double?
2. Better for me to use AA miles to book this room? It seemed a pricey use of AA miles (at around 50,000, I think...plus I need two beds and you can't request that when booking through AA) which is why I did the cash option. If I use AA miles, can I even get an upgrade, if they give them out normally?
I'm doing this for location only since we have a flight out early the next morning. But for this price I'm hoping the room is really nice...sounds like reviews are mixed!
I'm booked here on a weeknight in a classic double for 299 Euros...very pricey. I'm SPG Gold.
Two questions:
1. Any change of being upgraded to a club floor double?
2. Better for me to use AA miles to book this room? It seemed a pricey use of AA miles (at around 50,000, I think...plus I need two beds and you can't request that when booking through AA) which is why I did the cash option. If I use AA miles, can I even get an upgrade, if they give them out normally?
I'm doing this for location only since we have a flight out early the next morning. But for this price I'm hoping the room is really nice...sounds like reviews are mixed!