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Marriott Lifetime Elite Status General Discussion [Master Thread]

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Old May 2, 2022, 8:48 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: gudugan
How to View Lifetime Status: https://help.marriott.com/s/article/Article-22489
Lifetime Status Details: https://help.marriott.com/s/article/Article-22145
Elite processing: https://help.marriott.com/s/article/Article-34363

How will my Eligible Status Years for 2022 be applied to my Account and when?

If you maintained the same Elite status in 2022 that you started with in 2022 , your 2022 Eligible Status Year for your current status will be applied to your Account in January 2023.

If you achieved a higher Elite status during 2022, your 2022 Eligible Status Year for the new, higher tier was applied at the time of achievement.

If you did not meet the published criteria to renew your current status in 2022, your 2022 Eligible Status Year for your current status will be added in January 2023, and your Eligible Status Year for your new status will be added in March 2023 when your Elite status is updated.

===

When will my 2021 qualifying year of Elite status be applied to my Account so I can track my path to Lifetime Elite Status?


As part of our regular process, Members receive their qualifying year towards Lifetime Elite status in one of two ways:
  1. If you maintain the same Elite level that you started the year with, your Qualifying Year of Elite status will be applied to your Account in January of the following year. Please Note: In November 2021, when we extended the Elite status that Members earned in 2019 or 2020, Members received their 2021 Qualifying Year of Elite status.
  2. If you achieve a higher Elite level during the year than the previous year, your Qualifying Year for the new, higher level will be applied at the time of achievement. Please Note: If you achieved a higher Elite level during 2021, your 2021 qualifying year of Elite status, was applied at the time of achievement.

If you maintain the same Elite level for 2022, your 2022 year of Elite status will be applied to your Account in January 2023. If you achieve a higher Elite level during 2022, your 2022 year of tenure for the new, higher level will be applied at the time of achievement.

Examples:
  • A Member achieved Gold Elite in 2019 and enjoyed the status in 2020. They received their 2020 year of Gold Elite status in July 2020 when we extended their status. Due to status extensions, the Member received their 2021 year of tenure in November 2021 when they their status was extended to February 2023.
  • A Member achieved Platinum Elite in 2020 and enjoyed the status in 2021. They received their 2021 year of Platinum status in November 2021 when they their status was extended to February 2023.
  • A Gold Elite Member achieved Platinum Elite in April 2021; the Platinum year of Elite status for 2021 was applied upon achievement (in April 2021).
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Marriott Lifetime Elite Status General Discussion [Master Thread]

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Old Jul 17, 2021, 6:06 pm
  #2176  
 
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
Originally Posted by Marriott Bonvoy Lurker II
Hi vanabb,

2020 Year of Status: During July 2020, when we extended the Elite Status that members earned in 2019 until February 2022, Members also received their 2020 year of Elite status.
2021 Year of Status: During January 2022, their 2021 year of Elite status will be applied to their account. If member achieves a higher Elite level during 2021, their 2021 year for the new, higher level will be added to their Account at the time of achievement.

If you have inquiry regarding lifetime years, you may PM us your account number and we will help to check.

Please let us know if you need further assistance.
I'm still missing a status year from the merger. I asked dozens of times to be credited. It never happened. The sour taste has had me moving business away from Marriott as the prospect of being lifetime Platinum seems unobtainable if entire years are disregarded.
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Old Jul 17, 2021, 10:10 pm
  #2177  
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Originally Posted by WasKnown
Just a question: if you hit lifetime platinum in the middle of the year but have a status below that currently, do you automatically get bumped up for that year?
Yes, if you earn a status mid-year, within a few days (or less) you will be promoted to that status for the remainder of the year — and, of course, the entirety of the next year, plus January & February of the year after that.

This is one task Marriott Bonv°y information technology (IT) manages to perform fairly consistently — despite their seeming difficulty in counting to ten for Lifetime Platinum Elite status purposes.
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Old Jul 18, 2021, 7:07 am
  #2178  
 
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
Programs: Lifetime United Global Services, Delta Plat, Hyatt Globalist, Marriott Ambassador, & Hilton Diamond
Posts: 3,165
Originally Posted by SPN Lifer
Yes, if you earn a status mid-year, within a few days (or less) you will be promoted to that status for the remainder of the year — and, of course, the entirety of the next year, plus January & February of the year after that.

This is one task Marriott Bonv°y information technology (IT) manages to perform fairly consistently — despite their seeming difficulty in counting to ten for Lifetime Platinum Elite status purposes.
Cool so in the case of my mom’s account, let’s say she starts with 595 lifetime EQNs and 15 EQNs for the year.

Once she gets 5 more EQNs, she would hit Platinum status immediately right? And then if she got 30 more EQNs on top of that, she would get SNAs?
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Old Jul 18, 2021, 1:39 pm
  #2179  
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Join Date: Jul 2006
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Originally Posted by SPN Lifer
Yes, if you earn a status mid-year, within a few days (or less) you will be promoted to that status for the remainder of the year — and, of course, the entirety of the next year, plus January & February of the year after that.

This is one task Marriott Bonv°y information technology (IT) manages to perform fairly consistently — despite their seeming difficulty in counting to ten for Lifetime Platinum Elite status purposes.
I don't think you're addressing the exact issue here. WasKnown is saying if their mom hits LT Plat, but not Plat for the year. She'd hit the 600 nights, but not necessarily 50 in that year. She already has 10 years as Plat (which, given the evidence in this thread, probably means she has 11 or 12 years as Plat in reality).
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Old Jul 18, 2021, 1:39 pm
  #2180  
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Join Date: Jul 2006
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Originally Posted by Marriott Bonvoy Lurker II
Hi vanabb,

2020 Year of Status: During July 2020, when we extended the Elite Status that members earned in 2019 until February 2022, Members also received their 2020 year of Elite status.
2021 Year of Status: During January 2022, their 2021 year of Elite status will be applied to their account. If member achieves a higher Elite level during 2021, their 2021 year for the new, higher level will be added to their Account at the time of achievement.

If you have inquiry regarding lifetime years, you may PM us your account number and we will help to check.

Please let us know if you need further assistance.

Best Regards,

Abbey L

Specialist, Social Media
Marriott International
[email protected]

The Small Lie
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Old Jul 18, 2021, 5:32 pm
  #2181  
 
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
Originally Posted by WasKnown
Cool so in the case of my mom’s account, let’s say she starts with 595 lifetime EQNs and 15 EQNs for the year.

Once she gets 5 more EQNs, she would hit Platinum status immediately right? And then if she got 30 more EQNs on top of that, she would get SNAs?
For the avoidance of doubt, please post the full relevant data points including the number of Lifetime Platinum years currently showing on the account.

This needs to be 10 or greater and then - in theory - she will hit qualification for Lifetime Platinum with 10 (or more) Lifetime years and 600 EQNs on the account irrespective of the current year's EQN count. However, you present an interesting scenario that is not typical. Most people find the Lifetime years to be the critical path which of course needs 50 or more EQNs in the final Lifetime qualifying year to trigger lifetime Platinum. Somehow, and others have also shown it's possible, your Mom (may have) got to 10 or more Lifetime years without hitting the 600 nights already. Rare, but possible. You should report back if the IT works and she automatically triggers Lifetime Platinum with 10 or more Lifetime years already and the 600th EQN being the trigger point midway during the year.
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Old Jul 18, 2021, 5:50 pm
  #2182  
 
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
Programs: Lifetime United Global Services, Delta Plat, Hyatt Globalist, Marriott Ambassador, & Hilton Diamond
Posts: 3,165
Originally Posted by ftrichard
For the avoidance of doubt, please post the full relevant data points including the number of Lifetime Platinum years currently showing on the account.

This needs to be 10 or greater and then - in theory - she will hit qualification for Lifetime Platinum with 10 (or more) Lifetime years and 600 EQNs on the account irrespective of the current year's EQN count. However, you present an interesting scenario that is not typical. Most people find the Lifetime years to be the critical path which of course needs 50 or more EQNs in the final Lifetime qualifying year to trigger lifetime Platinum. Somehow, and others have also shown it's possible, your Mom (may have) got to 10 or more Lifetime years without hitting the 600 nights already. Rare, but possible. You should report back if the IT works and she automatically triggers Lifetime Platinum with 10 or more Lifetime years already and the 600th EQN being the trigger point midway during the year.
I posted the counter showing 10 years of Platinum here: https://www.flyertalk.com/forum/33412307-post2174.html

I will update with a data point when it happens later next year. Just waiting for an elevated SUB on either the Business or Boundless cards before I sign her up.

FYI, she got the Platinum years by being United Global Services companion. However, when my dad switched me to the companion instead of her, she dropped from automatic annual Platinum status to just automatic annual Gold status. Thus, for many years, she was earning lifetime Platinum years without many EQNs.

Here's the weird part: my dad is the primary Global Services member and should have earned more lifetime Platinum years than she did. However, he also would earn Titanium status naturally through stays as well. For some reason, he has 9 years on his account and she has 10.

Bonvoyed? Lol
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Old Jul 18, 2021, 6:46 pm
  #2183  
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Originally Posted by WasKnown
I posted the counter showing 10 years of Platinum here: https://www.flyertalk.com/forum/33412307-post2174.html

I will update with a data point when it happens later next year. Just waiting for an elevated SUB on either the Business or Boundless cards before I sign her up.

FYI, she got the Platinum years by being United Global Services companion. However, when my dad switched me to the companion instead of her, she dropped from automatic annual Platinum status to just automatic annual Gold status. Thus, for many years, she was earning lifetime Platinum years without many EQNs.

Here's the weird part: my dad is the primary Global Services member and should have earned more lifetime Platinum years than she did. However, he also would earn Titanium status naturally through stays as well. For some reason, he has 9 years on his account and she has 10.

Bonvoyed? Lol
Well, she does have almost 600 nights, so she's clearly stayed at quite a few Marriotts or SPGs over the years. Could she have made it on her own one year where your father didn't make it or get it via GS?
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Old Jul 18, 2021, 6:54 pm
  #2184  
 
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
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Posts: 3,165
Originally Posted by josephstern
Well, she does have almost 600 nights, so she's clearly stayed at quite a few Marriotts or SPGs over the years. Could she have made it on her own one year where your father didn't make it or get it via GS?
Not sure, it’s possible but I’m guessing my Dad has had lifetime GS since shortly after the Continental merger where they added the fare multiplier to lifetime status?
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Old Jul 18, 2021, 9:56 pm
  #2185  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
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Hello @ftrichard , @khabah , @rogo ,

Please send a PM or email to us with your full name, Marriott Bonvoy member number and the issue details of your lifetime years. We are pleased to check on that for you.

Best regards,

Carrie L
Specialist Social Media
Marriott International
[email protected]
Marriott Bonvoy Lurker II is offline  
Old Jul 19, 2021, 1:16 am
  #2186  
 
Join Date: Dec 2014
Location: Bangkok
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Posts: 2,210
Originally Posted by Marriott Bonvoy Lurker II
Hello @ftrichard , @khabah , @rogo ,

Please send a PM or email to us with your full name, Marriott Bonvoy member number and the issue details of your lifetime years. We are pleased to check on that for you.

Best regards,

Carrie L
Specialist Social Media
Marriott International
[email protected]
Thank you for the offer again but I did that in March to this very email address. And I sent the screenshots taken throughout 2020. And then I had silence. We all know that nothing will happen because there have been many, many people who have contacted Marriott about this issue on Flyertalk and through other channels. And nothing is done. I haven't seen a single report anywhere of someone successfully getting their 2020 Lifetime year added to their Lifetime count after reporting this issue. But there's an overwhelming body of evidence that a Lifetime year was absolutely not added in July 2020 to many qualifying accounts. We all know it. Marriott's IT Director knows it. Marriott's Customer Service Director knows it. You know it. This noise around the edges is a cacophony.
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Old Jul 19, 2021, 3:15 am
  #2187  
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Originally Posted by WasKnown
Just a question: if you hit lifetime platinum in the middle of the year but have a status below that currently, do you automatically get bumped up for that year?
Originally Posted by SPN Lifer
Yes, if you earn a status mid-year, within a few days (or less) you will be promoted to that status for the remainder of the year — and, of course, the entirety of the next year, plus January & February of the year after that.

This is one task Marriott Bonv°y information technology (IT) manages to perform fairly consistently — despite their seeming difficulty in counting to ten for Lifetime Platinum Elite status purposes.
Originally Posted by josephstern
I don't think you're addressing the exact issue here. WasKnown is saying if their mom hits LT Plat, but not Plat for the year. She'd hit the 600 nights, but not necessarily 50 in that year. She already has 10 years as Plat (which, given the evidence in this thread, probably means she has 11 or 12 years as Plat in reality).
You are right. I overlooked the word "lifetime" in the query, and responded with respect to annual Platinum Elite qualification. Sorry.

Originally Posted by WasKnown
Cool so in the case of my mom’s account, let’s say she starts with 595 lifetime EQNs and 15 EQNs for the year.

Once she gets 5 more EQNs, she would hit Platinum status immediately right? And then if she got 30 more EQNs on top of that, she would get SNAs?
That is how it should work, but I have no direct experience yet, because I expect to be in that same situation next year. Sorry for answering the wrong question.

The Annual Choice Benefit is simply based on achieving 50 or 75 EQNs in a calendar year, so attaining Lifetime Marriott Bonv°y Platinum Elite status during a given year by crossing the 600-EQN threshold would have no effect on the Annual Choice EQN count.
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Old Jul 19, 2021, 9:18 am
  #2188  
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Join Date: Aug 2011
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Posts: 13,050
Originally Posted by ftrichard
Thank you for the offer again but I did that in March to this very email address. And I sent the screenshots taken throughout 2020. And then I had silence. We all know that nothing will happen because there have been many, many people who have contacted Marriott about this issue on Flyertalk and through other channels. And nothing is done. I haven't seen a single report anywhere of someone successfully getting their 2020 Lifetime year added to their Lifetime count after reporting this issue. But there's an overwhelming body of evidence that a Lifetime year was absolutely not added in July 2020 to many qualifying accounts. We all know it. Marriott's IT Director knows it. Marriott's Customer Service Director knows it. You know it. This noise around the edges is a cacophony.
Well said.

I'm stuck on 8 when it should be 9. One more night in 2021 gets me 50 nights and theoretically to 10.

Unless my year counter is showing 10 by early 2022, Marriott won't be getting another night out of me. And DEFINITELY not another 50-night year - I'll do a Platinum Challenge in 2024 or whenever people starting reporting Marriott caring about their guests again...
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Old Jul 19, 2021, 9:30 am
  #2189  
 
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
Programs: Lifetime United Global Services, Delta Plat, Hyatt Globalist, Marriott Ambassador, & Hilton Diamond
Posts: 3,165
Originally Posted by SPN Lifer
You are right. I overlooked the word "lifetime" in the query, and responded with respect to annual Platinum Elite qualification. Sorry.

That is how it should work, but I have no direct experience yet, because I expect to be in that same situation next year. Sorry for answering the wrong question.

The Annual Choice Benefit is simply based on achieving 50 or 75 EQNs in a calendar year, so attaining Lifetime Marriott Bonv°y Platinum Elite status during a given year by crossing the 600-EQN threshold would have no effect on the Annual Choice EQN count.
I'll let you know how it works out. It's unlikely she will ever hit 50 EQNs in a year again so I won't know about the annual choice benefit. However, I can let everyone know how the status update works when a Gold hits lifetime Platinum status without 50 YTD EQNs.
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WasKnown is offline  
Old Jul 19, 2021, 9:39 am
  #2190  
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Join Date: Jan 2015
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Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,712
ftrichard craigthemif I made the mistake of sending an email to the Lurkers following up on the most recent message up thread. Basically described my saga for the umpteenth time and mentioned how done I am and hoped something could be done, and got a response apologizing for the frustration… and saying how my case is on a manager’s desk and I’ll be notified if and when a resolution is made.

My case has been on that desk since April 27th, and it is still “being worked on.”

To H_ll with this. Marriott isn’t getting a single night or cent out of me until they start to give a damn, which doesn’t seem likely given the way things are going. A shame to reach what should have been a crowning achievement of an eagerly-anticipated and expensive journey, only to receive this steaming, flaming pile of fustercluck.

khabah
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