Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Aug 7, 2019, 12:30 am
#2041
Join Date: Jan 2013
Posts: 319
Quick ?: I recently converted an OC9 to a NC6 certificate. Is it still possible to exchange the new NC6 certificate for 165k points?
Aug 7, 2019, 1:09 am
#2042
Join Date: May 1998
Posts: 6,790
I have an NC6 and I am trying to book the St. Regis Bangkok Cat 5. I have been trying to get it downgraded, but no go since I already got it converted (it was expiring and I wasnt sure where I was going). I have called three times and they keep telling me I can only book CAT 6 hotels!!!!! Is this true?
Aug 7, 2019, 4:19 am
#2043
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
I have an NC6 and I am trying to book the St. Regis Bangkok Cat 5. I have been trying to get it downgraded, but no go since I already got it converted (it was expiring and I wasnt sure where I was going). I have called three times and they keep telling me I can only book CAT 6 hotels!!!!! Is this true?
Aug 7, 2019, 5:13 am
#2044
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,051
Aug 7, 2019, 7:10 am
#2045
Join Date: Oct 2011
Posts: 209
Just called to convert a OC9 to QP99 the rep didn't seem very knowledgeable and took about eleven minutes to do it. I wasn't trying to upgrade but if I had a OC5 or 6 I would have definite tried to try my luck.
Aug 7, 2019, 8:09 am
#2046
Join Date: Dec 2015
Posts: 1
accidental post
Last edited by cachen; Aug 7, 2019 at 8:11 am Reason: accidental post
Aug 7, 2019, 11:33 am
#2047
Join Date: Aug 2019
Posts: 1
I accidentally let my certificate expire (by one week). I feel like an absolute moron. Has anyone ever had any success with reinstating a Marriott Pass which lapsed? I called in and they told me there's nothing they can do when it expires. Oh God...what a disaster.
Thanks
Thanks
Aug 7, 2019, 12:53 pm
#2048
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I accidentally let my certificate expire (by one week). I feel like an absolute moron. Has anyone ever had any success with reinstating a Marriott Pass which lapsed? I called in and they told me there's nothing they can do when it expires. Oh God...what a disaster.
Thanks
Thanks
Aug 7, 2019, 12:55 pm
#2049
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
However the current policy is the same as in the past, allowing one year extension. BTW even the old policy that benefit is not written either.
If you want to play it safe, try to use it before getting very close to the expiration then it leaves no time buffer should the unwritten policy changes and this benefit is taken away.
Aug 7, 2019, 1:32 pm
#2050
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
No. It is not written. In fact the written language is the contrary.
However the current policy is the same as in the past, allowing one year extension. BTW even the old policy that benefit is not written either.
If you want to play it safe, try to use it before getting very close to the expiration then it leaves no time buffer should the unwritten policy changes and this benefit is taken away.
However the current policy is the same as in the past, allowing one year extension. BTW even the old policy that benefit is not written either.
If you want to play it safe, try to use it before getting very close to the expiration then it leaves no time buffer should the unwritten policy changes and this benefit is taken away.
I have an OC9 and an OC5 that I will be converting over the next 10 days, so I may have almost 2 years to use them. Still, I am going to try hard to use them before next August.
Aug 7, 2019, 1:37 pm
#2051
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
I have an NC6 and I am trying to book the St. Regis Bangkok Cat 5. I have been trying to get it downgraded, but no go since I already got it converted (it was expiring and I wasnt sure where I was going). I have called three times and they keep telling me I can only book CAT 6 hotels!!!!! Is this true?
Aug 7, 2019, 1:39 pm
#2052
Join Date: Dec 2007
Location: SFO
Posts: 4,916
When I am booking points reservations, if there are unattached annual credit card nights of a higher category than the one I am reserving, one of the options is to use the certificate instead of points. As others have said to do when you are told something that doesn't make sense, HUCA.
Aug 7, 2019, 1:47 pm
#2053
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
I know. But, at least with annual card nights, it is clear that they can be used for a lower value award reservation. I have never tried to use a travel certificate at a lower category venue, but it isn't an unreasonable request.
Aug 7, 2019, 2:43 pm
#2054
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Trying to change a NC travel package res by 1 day (7 day stay at same hotel, just moving up arrival one day). Is there a script I need to read to make this happen (detach, cancel, rebook, attach) or are agents able to change the dates on an existing TP res pretty easily by now?
Aug 7, 2019, 3:05 pm
#2055
Join Date: Feb 2016
Location: USA
Posts: 44
Can anybody confirm if we can still get 45k points reimbursement if we intend to cancel NC 1-4 certificate?
Also, once we make a future booking with Marriot NC certificate, does system still allow us to cancel that booking and then use the certificate for some other booking due to plan change? I somehow remember vaguely that it was in the terms that bookings with NC can not be changed once done. TIA
Also, once we make a future booking with Marriot NC certificate, does system still allow us to cancel that booking and then use the certificate for some other booking due to plan change? I somehow remember vaguely that it was in the terms that bookings with NC can not be changed once done. TIA