Last edit by: HHQX888
Ambassador Service general email address: [email protected]
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Marriott Bonvoy ‘Ambassador Elite’ Level : experiences (2020 and earlier)
#106
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
Points are not a part of annual qualification in the existing Marriott Rewards Program or the new one. In the new program, spend qualification is for the ambassador level only.
The Rewarding Events language for points earning to which you refer is from the pre-merged program where none of the Marriott status tiers published had any spend requirement whatsoever. It also just says that spend on meetings and related services is eligible for points, not that it is "eligible spend" for the $20,000 USD mentioned on members.marriott.com. That has not been defined in any way yet.
There is no precedent on a minimum earn/spend being required for yearly qualification in MR, either in points earned or dollars spent. There is simply no way to tell what will be considered eligible spend until Marriott releases the terms and conditions of the new program explicitly defining what it is. It might include meetings, it might not.
Here's an example: United. Some people have their employers buy Bulk/Discount Business/First. United has a PQD (Premier Qualifying Dollar) requirement per elite level, the base cost of the ticket excluding taxes/mandatory fees. Bulk or discount tickets earned reduced or bonus award miles based on the elite tier, the fare class, and the distance flown (instead of most tickets, where it was based on dollars spent 2015 onwards), anywhere from 50-150% depending on fare class. However, Bulk/consolidator tickets earn zero premier qualifying dollars to hit the $3K/$6K/$9K/$12K PQD levels of the different elite tiers.
The end result is someone could acquire/fly hundreds of thousands of miles a year, go on 100 or more flights in international business/first a year, and for some, because all of those flights were on bulk tickets - earn zero Premier Qualifying dollars and not even qualify for the lowest elite status because they didn't hit $3,000 in eligible spend. Again - these bulk tickets still earned miles! Even though they didn't count towards the spend requirement. This FT member spent $25,000+ on bulk tickets a year and had zero PQD because of this. And before 2015, with the introduction of the spend requirements, they would be the highest elite tier with published qualification criteria (United 1K)
I believe it's possible that meeting spend may count towards the ambassador spend requirement. Trying to state that meetings earn points and therefore it's automatically "eligible spend" for Ambassador status is just an assumption at this point. Until what eligible spend means is clarified by Marriott, it's just a guess.
The Rewarding Events language for points earning to which you refer is from the pre-merged program where none of the Marriott status tiers published had any spend requirement whatsoever. It also just says that spend on meetings and related services is eligible for points, not that it is "eligible spend" for the $20,000 USD mentioned on members.marriott.com. That has not been defined in any way yet.
There is no precedent on a minimum earn/spend being required for yearly qualification in MR, either in points earned or dollars spent. There is simply no way to tell what will be considered eligible spend until Marriott releases the terms and conditions of the new program explicitly defining what it is. It might include meetings, it might not.
Here's an example: United. Some people have their employers buy Bulk/Discount Business/First. United has a PQD (Premier Qualifying Dollar) requirement per elite level, the base cost of the ticket excluding taxes/mandatory fees. Bulk or discount tickets earned reduced or bonus award miles based on the elite tier, the fare class, and the distance flown (instead of most tickets, where it was based on dollars spent 2015 onwards), anywhere from 50-150% depending on fare class. However, Bulk/consolidator tickets earn zero premier qualifying dollars to hit the $3K/$6K/$9K/$12K PQD levels of the different elite tiers.
The end result is someone could acquire/fly hundreds of thousands of miles a year, go on 100 or more flights in international business/first a year, and for some, because all of those flights were on bulk tickets - earn zero Premier Qualifying dollars and not even qualify for the lowest elite status because they didn't hit $3,000 in eligible spend. Again - these bulk tickets still earned miles! Even though they didn't count towards the spend requirement. This FT member spent $25,000+ on bulk tickets a year and had zero PQD because of this. And before 2015, with the introduction of the spend requirements, they would be the highest elite tier with published qualification criteria (United 1K)
I believe it's possible that meeting spend may count towards the ambassador spend requirement. Trying to state that meetings earn points and therefore it's automatically "eligible spend" for Ambassador status is just an assumption at this point. Until what eligible spend means is clarified by Marriott, it's just a guess.
Last edited by phltraveler; May 15, 2018 at 11:24 am
#107
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
You are correct. I was being dumb and lumping in the 10 nights part of the Rewarding Events program.
#108
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
The Rewarding Events language for points earning to which you refer is from the pre-merged program where none of the Marriott status tiers published had any spend requirement whatsoever. It also just says that spend on meetings and related services is eligible for points, not that it is "eligible spend" for the $20,000 USD mentioned on members.marriott.com. That has not been defined in any way yet.
There is no precedent on a minimum earn/spend being required for yearly qualification in MR, either in points earned or dollars spent. There is simply no way to tell what will be considered eligible spend until Marriott releases the terms and conditions of the new program explicitly defining what it is. It might include meetings, it might not.
I believe it's possible that meeting spend may count towards the ambassador spend requirement. Trying to state that meetings earn points and therefore it's automatically "eligible spend" for Ambassador status is just an assumption at this point. Until what eligible spend means is clarified by Marriott, it's just a guess.
I believe it's possible that meeting spend may count towards the ambassador spend requirement. Trying to state that meetings earn points and therefore it's automatically "eligible spend" for Ambassador status is just an assumption at this point. Until what eligible spend means is clarified by Marriott, it's just a guess.
I also did get some indication of what might be coming when the Ambassador told me I currently have $8K in spend when I know that I have spent $23K. She told me that it looks like, at the moment, the spend tracking only includes three rooms. My guess is that this means that they are doing what some guessed and just using base points as a proxy for spend.
Knowing this now is useful because it gives me (and others) a chance to reach out to Marriott and ask about the spend they are not including. Perhaps asking these questions now will lead to a better result when the final policy is announced (as happened with the SPG folks who lobbied for access to the LTPP status).
#109
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
Will spend on group bookings and events count toward Ambassador status?
Folks asked that I separate off this issue from my thread on what spend will count and how it will be tracked. Here are a few quotes from the other thread to get the ball rolling.
+1
Please consider keeping threads for event organizers clearly marked. This way you can get focused input from other event organizers and share ideas. For example, we have another ambassador thread where its hard to understand how ambassadors benefit most of us regular travelers because we keep hearing stories about how event organizers are treated. We get it ... and don't begrudge it, but issues regarding how event spend is tracked for Ambassador status is really what you are asking.
Others still have questions about how spend will be tracked for regular guests. For example, I've learned from the SPG board that there are complaints they don't get points for other hotel spend such as restaurant/bar/spend. I'm assuming my bar bill at the Marriott here in Mexico will count as spend.
Please consider keeping threads for event organizers clearly marked. This way you can get focused input from other event organizers and share ideas. For example, we have another ambassador thread where its hard to understand how ambassadors benefit most of us regular travelers because we keep hearing stories about how event organizers are treated. We get it ... and don't begrudge it, but issues regarding how event spend is tracked for Ambassador status is really what you are asking.
Others still have questions about how spend will be tracked for regular guests. For example, I've learned from the SPG board that there are complaints they don't get points for other hotel spend such as restaurant/bar/spend. I'm assuming my bar bill at the Marriott here in Mexico will count as spend.
In my opinion, it should be based on eligible charges for a single room per night. Meeting planners, travel agents, etc. who book many rooms have other programs to reward them for steering this business Marriott's way. Ambassadors should be there to help individual travelers with their special requests and needs; group reservations departments already exist to take care of those needs for big groups.
#110
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
It's also only a single year. If they ever want to get Ambassador status again, they'll need to keep booking expensive events or do something else to up their spend. This is exactly what I assume Marriott wants to encourage.
#111
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
One wedding might be enough if the person gets (partial) night credit for rooms in the block (whether or not the person pays for these rooms).
The point is that if event spending counts for Ambassador status, it often would require only one event.
Meanwhile, over on the SPG forum, the consensus seems to be that, based on current guesses about how spend is counted in the new program, many of those currently having SPG Ambassadors would not satisfy the $20,000 requirement. Of course, those on FT might not be a representative sample of SPG elites with Ambassadors.
The point is that if event spending counts for Ambassador status, it often would require only one event.
Meanwhile, over on the SPG forum, the consensus seems to be that, based on current guesses about how spend is counted in the new program, many of those currently having SPG Ambassadors would not satisfy the $20,000 requirement. Of course, those on FT might not be a representative sample of SPG elites with Ambassadors.
#112
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
As I said, I don't think this is a big risk for Marriott.
#114
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
#115
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
Hrmph. FT's very existence is due to the overwhelming numbers of its members earning (and carrying on about) status earned via OPM (which makes all this bickering about "what [I'm] losing" fairly irritating to me).
#116
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
I thought RI and TPS are going to 10 points per dollar ...
I agree it would be helpful to understand what counts. For example, i am at a Marriott property in Mexico this week. It's slow and they are offering lots of discounts that make prices on the property more attractive to local restaurants than normally. I always assumed those expenses would count since they always earned points but there seems to be concern on the SPG side that they won't count because they apparently didn't earn points at SPG resorts.
As a practical matter, I assume the 20,000 for non-events will be the same as points earning. Seems like it would be hard to segregate out the speeding in a tracking system. So, I suspect my bar bill will go into the count, and I also suspect that the two rooms I paid for last week will also count.
Don't have a clue on the other thread topic -- and thanks for splitting!
I agree it would be helpful to understand what counts. For example, i am at a Marriott property in Mexico this week. It's slow and they are offering lots of discounts that make prices on the property more attractive to local restaurants than normally. I always assumed those expenses would count since they always earned points but there seems to be concern on the SPG side that they won't count because they apparently didn't earn points at SPG resorts.
As a practical matter, I assume the 20,000 for non-events will be the same as points earning. Seems like it would be hard to segregate out the speeding in a tracking system. So, I suspect my bar bill will go into the count, and I also suspect that the two rooms I paid for last week will also count.
Don't have a clue on the other thread topic -- and thanks for splitting!
#117
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
As a practical matter, I assume the 20,000 for non-events will be the same as points earning. Seems like it would be hard to segregate out the speeding in a tracking system. So, I suspect my bar bill will go into the count, and I also suspect that the two rooms I paid for last week will also count.
I just wish I knew whether I will get credit for spend on rooms 4-9 (as there is no group contract in these cases).
#118
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
I thought RI and TPS are going to 10 points per dollar ...
I agree it would be helpful to understand what counts. For example, i am at a Marriott property in Mexico this week. It's slow and they are offering lots of discounts that make prices on the property more attractive to local restaurants than normally. I always assumed those expenses would count since they always earned points but there seems to be concern on the SPG side that they won't count because they apparently didn't earn points at SPG resorts.
As a practical matter, I assume the 20,000 for non-events will be the same as points earning. Seems like it would be hard to segregate out the speeding in a tracking system. So, I suspect my bar bill will go into the count, and I also suspect that the two rooms I paid for last week will also count.
Don't have a clue on the other thread topic -- and thanks for splitting!
I agree it would be helpful to understand what counts. For example, i am at a Marriott property in Mexico this week. It's slow and they are offering lots of discounts that make prices on the property more attractive to local restaurants than normally. I always assumed those expenses would count since they always earned points but there seems to be concern on the SPG side that they won't count because they apparently didn't earn points at SPG resorts.
As a practical matter, I assume the 20,000 for non-events will be the same as points earning. Seems like it would be hard to segregate out the speeding in a tracking system. So, I suspect my bar bill will go into the count, and I also suspect that the two rooms I paid for last week will also count.
Don't have a clue on the other thread topic -- and thanks for splitting!
#119
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,713
First, thank you lexdevil for separating this topic so we can discuss it specifically.
I stand by my opinion that Ambassador service is intended to help individual travelers. If one is booking a group of rooms at a single property, presumably there is an event planner or group concierge who is dedicated to ensuring their event comes off successfully. As such, if I was king for a day and chose to use that time deciding how Marriott should recognize spending toward the $20k requirement, I would only credit a single night per member and their spending on that single room. If there's another hotel chain (Hilton, Hyatt, etc.) that is more generous, I'd be interested to hear about it.
I stand by my opinion that Ambassador service is intended to help individual travelers. If one is booking a group of rooms at a single property, presumably there is an event planner or group concierge who is dedicated to ensuring their event comes off successfully. As such, if I was king for a day and chose to use that time deciding how Marriott should recognize spending toward the $20k requirement, I would only credit a single night per member and their spending on that single room. If there's another hotel chain (Hilton, Hyatt, etc.) that is more generous, I'd be interested to hear about it.
#120
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
As such, if I was king for a day and chose to use that time deciding how Marriott should recognize spending toward the $20k requirement, I would only credit a single night per member and their spending on that single room. If there's another hotel chain (Hilton, Hyatt, etc.) that is more generous, I'd be interested to hear about it.
Last edited by lexdevil; May 15, 2018 at 8:39 pm