Dec 4, 2018, 10:44 am
Last edit by: HHQX888
Ambassador Service general email address: [email protected]
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Ambassador Service general phone line (USA): (866) 924-9885
Europe: +353-21-4861 222
USA: +1-866-924-9885
Asia : +86-20-38157156
Marriott Bonvoy ‘Ambassador Elite’ Level : experiences (2020 and earlier)
Oct 10, 2019, 11:35 am
#2881
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I try contact Director of Ambassador Service in US and I want downgraded my status to Titanium, I can rely more on my assistant than on actual Ambassador service.
New abassador work at Marriott only 7 months and before have only AiRBnB call center 3 years experience - what I can expected with this experience ?
New abassador work at Marriott only 7 months and before have only AiRBnB call center 3 years experience - what I can expected with this experience ?
Oct 10, 2019, 9:12 pm
#2883
Join Date: Jan 2019
Location: RDU
Programs: Marriot Ambassador ; Delta Diamond ; Avis President's Club ; National Exec Elite
Posts: 106
I have my first call with my ambassador tomorrow. What are some good things to cover with her? Any recommendations for ongoing “perks” for all future stays?
Oct 10, 2019, 11:15 pm
#2884
Join Date: Jan 2016
Programs: Marriott AmBE ; AA EXP; Amtrak Select Executive; Hertz PC
Posts: 151
requalified Ambassador status with 266 nights and 26k spend so far this year. honestly i have had no need for an ambassador. adding names and cancelling last minute reservations have been helpful with the general CS line. I will have to say that upgrades have been non existent with Marriott properties but better with legacy SPG properties. Unfortunately, I've had to mostly stay at Marriott properties this year.
now that I think about it I do get "upgrades" at Marriott properties. I get upgraded to the "club" floors which means absolutely nothing. It's not even at the lounge floor. Maybe I get an extra roll of toilet paper.
now that I think about it I do get "upgrades" at Marriott properties. I get upgraded to the "club" floors which means absolutely nothing. It's not even at the lounge floor. Maybe I get an extra roll of toilet paper.
Oct 11, 2019, 3:57 am
#2885
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
With that many nights, and not finding Ambassador helpful, why not stop at 75-ish and see what else is out there?
Oct 11, 2019, 4:11 am
#2886
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,160
Has worked out pretty well for me. The "special" trips have been outstanding.
Oct 11, 2019, 4:42 am
#2887
Join Date: Aug 2019
Programs: Bonvoy Titanium, Hilton Gold, Shangri-La Jade, Radisson Gold, IHG Spire
Posts: 60
Hi, am just wondering, do Ambassador elites get elite benefits for multiple rooms booked under the same account?
Oct 11, 2019, 4:59 am
#2888
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Oct 11, 2019, 7:16 am
#2889
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653
An "abandoned Marriott" sighting.
Oct 11, 2019, 8:02 am
#2890
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Apparently a ~2/3 dollar/hotel spend and ~80% AmEx spend decline don't count as "abandoned" for some...SMH
Oct 11, 2019, 9:07 am
#2891
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
I look at my Hertz account and it shows still PC but I am LH Senator too.
I try contact Director of Ambassador Service in US and I want downgraded my status to Titanium, I can rely more on my assistant than on actual Ambassador service.
New abassador work at Marriott only 7 months and before have only AiRBnB call center 3 years experience - what I can expected with this experience ?
I want have tickets to LaPerle show in Dubai and have today answer : 'I would kindly invite you to check the website https://www.laperle.com/, and you will better to choose the day and seat and price that would suit you better.' ... hands fall.
I try contact Director of Ambassador Service in US and I want downgraded my status to Titanium, I can rely more on my assistant than on actual Ambassador service.
New abassador work at Marriott only 7 months and before have only AiRBnB call center 3 years experience - what I can expected with this experience ?
I want have tickets to LaPerle show in Dubai and have today answer : 'I would kindly invite you to check the website https://www.laperle.com/, and you will better to choose the day and seat and price that would suit you better.' ... hands fall.
Oct 11, 2019, 11:55 am
#2892
Join Date: Jan 2014
Posts: 573
@itisme : I think you have brain and you can use it and answer on question : why I need spend more than 100nights in one network and more than 24K USD that I have standard help line ??
In another programs you don't need spend so much time at hotels rooms to resolve your problems with points or nights at this hotels or switch on same of your benefits.
I am from SPG where this service had different sense as you want told me. I can use my two hands and book at Hyatt my holidays too.
In another programs you don't need spend so much time at hotels rooms to resolve your problems with points or nights at this hotels or switch on same of your benefits.
I am from SPG where this service had different sense as you want told me. I can use my two hands and book at Hyatt my holidays too.
Oct 11, 2019, 2:34 pm
#2893
Join Date: Oct 2012
Location: Pittsburgh
Programs: AA Executive Platinum, Marriott Ambassador & Lifetime Titanium, Hilton Gold
Posts: 226
Use it to cover what is important to you. In my case, I let my Ambassador know that the vast majority of my stays are work trips during the week, and there is no need for any action on his part. But occasionally I will have trips where perks (especially upgrades, sometimes early check-ins) are more important, and I will email ahead of time to let them know.
Has worked out pretty well for me. The "special" trips have been outstanding.
Has worked out pretty well for me. The "special" trips have been outstanding.
when traveling for work, I don’t care about upgrades. I do want special treatment when my stay is for personal travel.
My Ambassador is really good when I ask for something.
Oct 11, 2019, 2:58 pm
#2894
Join Date: Feb 2009
Location: EWR
Programs: UA: Platinum, Marriott: Platinum
Posts: 108
My Ambassador has also been really helping with dealing with last-minute cancelations. I have a job that requires me to travel on extremely short notice, and I often won’t know my destination until hours before my flight. In these instances, I’ll often book rooms in a few of the possible cities and let my Ambassador know the situation. She’ll proactively cancel the ones I don’t need and keep the one I do.
I don’t mean to sound like a shill, but I’ve really liked Ambassador status. I’ll miss it next year when I lose it.
Oct 12, 2019, 9:56 am
#2895
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653