Jan 28, 2017, 12:43 pm
Last edit by: soy
Hotel email address: [email protected]
Concierge email address: [email protected]
Concierge email address: [email protected]
——————————-
Previously posted and someone deleted it - It is the policy of this prop to try and upgrade P/Gs and even Ss on their first stay. If for some reason the property cannot upgrade the P/G/S member on their first stay they will be given upgrade priority on their next stay.
JW Marriott Phu Quoc Emerald Bay Resort & Spa, Vietnam [Master Thread]
Sep 20, 2018, 10:10 am
#691
Join Date: Oct 2016
Programs: Aeroplan
Posts: 98
On Friday nights they have a Night Market where outside vendors come in along with some of the in-house F&B departments. 20% Discount on F&B & the Spa between 6pm to 10:30 pm on Fridays. They exchange your VND to Lamark Coupons at a 1 to 1 rate. If you don't have enough cash, you can charge it to your room but this CANNOT be deducted from your prepaid credit.
Daily Happy Hour Buy 1 get 1 at Red Rum between 3-5pm and Chemistry Bar between 5-7 pm. Discount or promotions in general at the resort do not stack with Elite member discounts anyways.
Here are current the list of Gold member benefits:
-50% off Tempus Fugit breakfast from 6:30 am to 10:30am
-Complimentary Premium internet. However, both guest and public wifi haven't asked for my name or room number.
-Free 10-pieces of photocopy per stay
-Free 10-pieces of printing per stay
-Free 2 piece pressing service per stay
-15% discount with F&B outlets. (Plats get 20%)
-20% Laundry Discount
-20% Spa Treatments
Daily Happy Hour Buy 1 get 1 at Red Rum between 3-5pm and Chemistry Bar between 5-7 pm. Discount or promotions in general at the resort do not stack with Elite member discounts anyways.
Here are current the list of Gold member benefits:
-50% off Tempus Fugit breakfast from 6:30 am to 10:30am
-Complimentary Premium internet. However, both guest and public wifi haven't asked for my name or room number.
-Free 10-pieces of photocopy per stay
-Free 10-pieces of printing per stay
-Free 2 piece pressing service per stay
-15% discount with F&B outlets. (Plats get 20%)
-20% Laundry Discount
-20% Spa Treatments
Also, i keep wondering about 'premium internet access'. On my previous trip to Asia, most hotels simply gave the wifi network, which wasnt password protected... so basically everyone had the same access.
Sep 20, 2018, 10:37 am
#692
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
What costs could we be looking at? I have a 5n cert and im looking for a place to fly to from BKK. Was thinking on KohSamui, but none of the cat-5 hotels looks nice. This one does, by far. But i'd like to get an idea about food expenses for 2. I see just plane tickets alone are at least $250 direct flight.
We spent less than £100/day (~$130) on expenses, excluding the external snorkelling trip. This covered breakfast (adults at 50%, children free), light lunch from the French bakery and dinner. Lunch and dinner both had a 20% elite discount. We didn't eat in the fine dining restaurant as the kids would have complained at the food and we had no more than 1 alcoholic drink each day. Our costs were further reduced by the offer they make you to purchase some hotel credit at reduced cost when you check-in. This offer is detailed somewhere in this thread. I selected too much and they let me reduce the amount when we checked out. With the 50% discount on breakfast, 20% elite discount on lunch and dinner, and the check-in credit offer, it probably halved our costs overall.
Oct 17, 2018, 12:34 pm
#695
Join Date: Jun 2018
Posts: 25
Nov 24, 2018, 8:24 am
#696
Join Date: Jan 2013
Posts: 2
Wonderful stay
I will checked out of here tomorrow and had a wonderful stay. I had a travel package 7-night stay.
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
- Taxi transfer between airport and Resort costs approx. 250,000 VND
- Night Market at Resort is now on Sunday
- You can't find any other restaurants near the Resort
Last edited by cl0361; Nov 25, 2018 at 2:50 am
Nov 25, 2018, 1:24 am
#697
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,790
I will checked out of here tomorrow and had a wonderful stay. I had a travel package 7-night stay.
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
- Taxi transfer between airport and Resort costs approx. 320,000 VND
- Night Market at Resort is now on Sunday
- You can't find any other restaurants near the Resort
Nov 25, 2018, 3:19 am
#698
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I will checked out of here tomorrow and had a wonderful stay. I had a travel package 7-night stay.
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
I'm a platinum member and had the following choice at the beginning of my stay: : 1,000 Points per Stay or F&B amenity per Stay or breakfast in restaurant per day of Stay. Plus all benefits, that described above by ALGU.
Some other hints:
- Taxi transfer between airport and Resort costs approx. 250,000 VND
- Night Market at Resort is now on Sunday
- You can't find any other restaurants near the Resort
Nov 27, 2018, 3:50 pm
#699
Join Date: Feb 2017
Location: London, United Kingdom
Programs: S7 Gold (OW Sapphire), TAP Gold (* Gold), IHG Spire, Hilton Gold, Marriott Gold, Hyatt Explorist
Posts: 21
Golds no longer get 50% off breakfast (it's full price)
Golds no longer get discount on breakfast, however I was able to get free breakfast after showing them the email I had from the proper in February confirming the previously offered breakfast benefit on the same day I booked.
Red Rum was easily the best restaurant on-site and we ate most meals there, Jasmine one of the waiters there was absolutely brilliant. Top tip: Have the scallop salad and also the market fish (local one & also red snapper, both excellent).
We booked on points for 5 nights, Golds get 15% discount on F&B (not breakfast or room service though) as well as 20% off at the Spa. We had amazing massage treatments, they have a Spa "buffet" menu offer which was approx 3,500,000 dong for 2 people (1,750,00pp) which included 90mins of treatments which you could select from a range (eg. Facial+back massage+foot massage), yes it's expensive for Vietnam but in general terms decent value and amazing standard of treatment & facilities.
Happy hour in Dept of Chemistry is 5-7pm and is 2 for 1 on selected wine/cocktails & beers. Weekly drinks for elites (Gold & Plat) is on Thursday evenings and includes free flow wine/cocktails as well as a selection of canapes, a nice touch I thought.
As previously mentioned, a taxi is the best bet. You can get a Mai Lin or Vinasun taxi from the airport and it costs approx 250,000 dong
Red Rum was easily the best restaurant on-site and we ate most meals there, Jasmine one of the waiters there was absolutely brilliant. Top tip: Have the scallop salad and also the market fish (local one & also red snapper, both excellent).
We booked on points for 5 nights, Golds get 15% discount on F&B (not breakfast or room service though) as well as 20% off at the Spa. We had amazing massage treatments, they have a Spa "buffet" menu offer which was approx 3,500,000 dong for 2 people (1,750,00pp) which included 90mins of treatments which you could select from a range (eg. Facial+back massage+foot massage), yes it's expensive for Vietnam but in general terms decent value and amazing standard of treatment & facilities.
Happy hour in Dept of Chemistry is 5-7pm and is 2 for 1 on selected wine/cocktails & beers. Weekly drinks for elites (Gold & Plat) is on Thursday evenings and includes free flow wine/cocktails as well as a selection of canapes, a nice touch I thought.
As previously mentioned, a taxi is the best bet. You can get a Mai Lin or Vinasun taxi from the airport and it costs approx 250,000 dong
Nov 27, 2018, 6:12 pm
#700
Join Date: Nov 2012
Location: ZRH
Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium
Posts: 655
People talk about the garbage and dirty beach actually in Phu Quoc, What about it and this is visible around the hotel ?
I have a travel package 7 days booked there in march.
I have a travel package 7 days booked there in march.
Nov 28, 2018, 2:23 am
#701
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,918
Nov 28, 2018, 10:35 am
#702
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
Dec 4, 2018, 11:11 am
#704
Join Date: Jun 2005
Location: GOT, LAX, CDG, NRT, ICN
Programs: M&M, FB, DL, BA, UA...
Posts: 790
I just qualified for Gold and was hoping to get the breakfast discount. Anyway I could request this since I booked the rooms earlier in the year? UnfortunatelyI don't have an email from the property to show.
Golds no longer get discount on breakfast, however I was able to get free breakfast after showing them the email I had from the proper in February confirming the previously offered breakfast benefit on the same day I booked.
Red Rum was easily the best restaurant on-site and we ate most meals there, Jasmine one of the waiters there was absolutely brilliant. Top tip: Have the scallop salad and also the market fish (local one & also red snapper, both excellent).
We booked on points for 5 nights, Golds get 15% discount on F&B (not breakfast or room service though) as well as 20% off at the Spa. We had amazing massage treatments, they have a Spa "buffet" menu offer which was approx 3,500,000 dong for 2 people (1,750,00pp) which included 90mins of treatments which you could select from a range (eg. Facial+back massage+foot massage), yes it's expensive for Vietnam but in general terms decent value and amazing standard of treatment & facilities.
Happy hour in Dept of Chemistry is 5-7pm and is 2 for 1 on selected wine/cocktails & beers. Weekly drinks for elites (Gold & Plat) is on Thursday evenings and includes free flow wine/cocktails as well as a selection of canapes, a nice touch I thought.
As previously mentioned, a taxi is the best bet. You can get a Mai Lin or Vinasun taxi from the airport and it costs approx 250,000 dong
Red Rum was easily the best restaurant on-site and we ate most meals there, Jasmine one of the waiters there was absolutely brilliant. Top tip: Have the scallop salad and also the market fish (local one & also red snapper, both excellent).
We booked on points for 5 nights, Golds get 15% discount on F&B (not breakfast or room service though) as well as 20% off at the Spa. We had amazing massage treatments, they have a Spa "buffet" menu offer which was approx 3,500,000 dong for 2 people (1,750,00pp) which included 90mins of treatments which you could select from a range (eg. Facial+back massage+foot massage), yes it's expensive for Vietnam but in general terms decent value and amazing standard of treatment & facilities.
Happy hour in Dept of Chemistry is 5-7pm and is 2 for 1 on selected wine/cocktails & beers. Weekly drinks for elites (Gold & Plat) is on Thursday evenings and includes free flow wine/cocktails as well as a selection of canapes, a nice touch I thought.
As previously mentioned, a taxi is the best bet. You can get a Mai Lin or Vinasun taxi from the airport and it costs approx 250,000 dong
Dec 4, 2018, 11:13 am
#705
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Tell them my fax machine is broken.