The Idiots who Design Marriott Rooms
#181
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
Stayed at a Couryard recently. Bonus points for whoever remodeled the room... bathroom door would hit the toilet and would be unable to fully open.
And I don't mean a person on the toilet, I mean the door opened into the bathroom and hit the front of the bowl and not be able to fully open
I stay at a particular Autograph Collection often and some of the larger king bed rooms have showers with doors where the door is opposite the shower head/knob and there is ~5-6ft from the door to the shower knob. Essentially impossible to turn on the shower without getting blasted with cold water in the process.
And I don't mean a person on the toilet, I mean the door opened into the bathroom and hit the front of the bowl and not be able to fully open
I stay at a particular Autograph Collection often and some of the larger king bed rooms have showers with doors where the door is opposite the shower head/knob and there is ~5-6ft from the door to the shower knob. Essentially impossible to turn on the shower without getting blasted with cold water in the process.
#183
Original Poster
Join Date: May 2004
Location: SDF
Programs: DL:360/DM/6 MMer; Bonvoy: Lifetime Titanium 10+M pts, 3100+ nights;
Posts: 1,441
Stayed at a Couryard recently. Bonus points for whoever remodeled the room... bathroom door would hit the toilet and would be unable to fully open.
And I don't mean a person on the toilet, I mean the door opened into the bathroom and hit the front of the bowl and not be able to fully open
And I don't mean a person on the toilet, I mean the door opened into the bathroom and hit the front of the bowl and not be able to fully open
#184
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
It really surprises me that we haven't heard from FlyerTalk members who have been part of some kind of focus group or other similar process where real travelers have reviewed drawings and mock-ups of proposed room renovations. I mean, who would you ask other than your best and most expressive customers?
As for the room design, I am sure their "consultants" got paid big bucks to present a new theme and that may or may not have included any travellers be they Marriott customers or some other chain. We went through a similar "revamping", where the consultants interviewed the team members and made the very same presentation we gave months before and it was adopted! The fact that they paid thousands of dollars for someone's advice that they had received for free was not a concern. It showed they did due diligence to get an outside perspective.
#185
Join Date: Jul 2004
Programs: CO Plat, *A Gold (all peacefully retired)
Posts: 623
Stop complaining. I worked as a bellhop in a fancy Marriott during college. Some of the rooms had....
...no bed!
They were supposed to be used as hospitality rooms or some such, but when the hotel filled up, the stragglers got these empty rooms.
Of course they would roll in a cot if asked, but I wonder if anyone just slept on the floor.
Regardless, imagine paying $300 per night for a cot.
...no bed!
They were supposed to be used as hospitality rooms or some such, but when the hotel filled up, the stragglers got these empty rooms.
Of course they would roll in a cot if asked, but I wonder if anyone just slept on the floor.
Regardless, imagine paying $300 per night for a cot.
#186
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Stop complaining. I worked as a bellhop in a fancy Marriott during college. Some of the rooms had....
...no bed!
They were supposed to be used as hospitality rooms or some such, but when the hotel filled up, the stragglers got these empty rooms.
Of course they would roll in a cot if asked, but I wonder if anyone just slept on the floor.
Regardless, imagine paying $300 per night for a cot.
...no bed!
They were supposed to be used as hospitality rooms or some such, but when the hotel filled up, the stragglers got these empty rooms.
Of course they would roll in a cot if asked, but I wonder if anyone just slept on the floor.
Regardless, imagine paying $300 per night for a cot.
#187
Join Date: Feb 2013
Location: New York (Brooklyn)
Programs: Delta Gold, Marriott Lifetime Platinum, Hilton Diamond
Posts: 441
I just stayed at the newly refurbished Renaissance in St Louis Thursday night, no desk. Nothing you could even fashion into a desk. It was awful. I sent an email to the hotel explaining I will never stay there again unless they change this. It is the dumbest thing I have ever seen, especially for what is, I assume, a very heavy business traveler hotel.
#189
Join Date: Jan 2010
Location: SFO
Posts: 1,754
$10 FrenchPress + tea kettle > $3 coffee from Stabucks
#190
Join Date: Sep 2005
Location: ORD
Programs: AA; Marriott; SPG; HH
Posts: 3,473
Marriott Oakland.
TV bolted on the dresser and in many rooms, the TV is on one side of the room - essentially parallel to the bed. You can see the screen from one side of the bed and can't tilt it.
Idiots!
TV bolted on the dresser and in many rooms, the TV is on one side of the room - essentially parallel to the bed. You can see the screen from one side of the bed and can't tilt it.
Idiots!
#191
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
All you fifty-somethings complaining about no desks - I just turned 40 this year and to me this is a deal breaker too. No way.
As for some other complaints (non frosted bathroom doors, etc.) some properties (not Marriott) in Europe have had glass in the showers that opened right up to the main part of the room.
If this Marriott with no desk thing takes chain-wide, I'll avoid Marriott.
As for some other complaints (non frosted bathroom doors, etc.) some properties (not Marriott) in Europe have had glass in the showers that opened right up to the main part of the room.
If this Marriott with no desk thing takes chain-wide, I'll avoid Marriott.
#192
Join Date: Aug 2013
Location: San Marcos, CA
Programs: DL - DM MM / UA - PP / LH - SEN / Marriott - AMB-LTT / Avis - PC
Posts: 342
Courtyard Pentagon South - I generally stay here when I have to work out of the Mark Center. While not a gem by any means, the location is ideal when I need to get in and out. Unfortunately, they've been replacing the bed/headboard/night stands in some of the rooms. In the rooms that they've replaced the bed, they've somehow managed to wire the bedside (wall mounted) lamps to main switch by the door into the room. I checked behind the bed to see if they were just plugged into the wall, but they weren't. Real PITA; you can't have a bedside light on without the entryway, closet area and hallway being fully lit.
#193
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Courtyard Pentagon South - I generally stay here when I have to work out of the Mark Center. While not a gem by any means, the location is ideal when I need to get in and out. Unfortunately, they've been replacing the bed/headboard/night stands in some of the rooms. In the rooms that they've replaced the bed, they've somehow managed to wire the bedside (wall mounted) lamps to main switch by the door into the room. I checked behind the bed to see if they were just plugged into the wall, but they weren't. Real PITA; you can't have a bedside light on without the entryway, closet area and hallway being fully lit.
#194
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
I just stayed at the newly refurbished Renaissance in St Louis Thursday night, no desk. Nothing you could even fashion into a desk. It was awful. I sent an email to the hotel explaining I will never stay there again unless they change this. It is the dumbest thing I have ever seen, especially for what is, I assume, a very heavy business traveler hotel.
Please Note – As of August 17, 2015, we will become the new Marriott St Louis Grand Hotel with new guest rooms and new Greatroom lobby