Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

JW Marriott Mauritius Resort (formerly St. Regis) Mauritius [Master Thread]

Community
Wiki Posts
Search

JW Marriott Mauritius Resort (formerly St. Regis) Mauritius [Master Thread]

Thread Tools
 
Search this Thread
 
Old May 15, 2014, 8:22 pm
  #106  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Originally Posted by ktjan
It's about 1800 MUR or less (~$60 and you can always haggle), much cheaper than the options offered by the hotel. Of course, don't expect it's as comfy as a Ranch Rover/Jag or even a Hyundai. It's an 1.25 hour drive.
Thanks.

I think we'll do the family car and hope that they decide to take a smaller (read as: "nicer") car for just the two of us. With much too small of a sample size to be called evidence, I've found that if you get the hotel car (and thus the hotel knows you've landed, and are en route), you may get a nicer upgrade allocated by beating the rush.

For the return, we'll asses the condition of the cabs and proceed accordingly. I'm willing to pay $40-50 to be more comfortable for more than an hour if the cabs are all run down.
DC777Fan is offline  
Old May 20, 2014, 2:03 pm
  #107  
 
Join Date: Jun 2011
Location: USA
Programs: SPG Plat, etc.
Posts: 190
Agree completely. The family car is excellent, even for 2... and the one I recommend. It's a nice luxury to have a representative from the hotel take care of you and get you there without you having to think about anything. Definitely the way to arrive at this amazing property! Enjoy!!

Last edited by Travel Pro; May 20, 2014 at 3:51 pm
Travel Pro is offline  
Old May 24, 2014, 6:07 pm
  #108  
 
Join Date: Nov 2011
Location: Ann Arbor, MI
Programs: Delta DM, SPG Plat, Priority Club Plat, Club Carlson Gold, Hertz
Posts: 72
Originally Posted by Thunderroad
Any further thoughts on these options or other good times to go (in terms of both weather and being less crowded/greater upgrade shot) would be welcome.
I went mid-September last year and the weather was perfect. It was in the mid to high 70s every day, and a bit cooler in the evening. It was perfect beach weather. Not too hot, not too cold.

We took a few excursions during the day and found that it frequently rains on the interior of the island, and much less on the exterior. Our driver said that the trees are planted in such a way to attract rain to the center of the island where the water treatment plant is.
umamy is offline  
Old May 24, 2014, 6:21 pm
  #109  
 
Join Date: Nov 2011
Location: Ann Arbor, MI
Programs: Delta DM, SPG Plat, Priority Club Plat, Club Carlson Gold, Hertz
Posts: 72
Originally Posted by DC777Fan
Any idea how much the taxi to/from the airport would actually cost? If it's much less than the hotel cars, we'll probably just go with taxi, but if it's close, we'd probably prefer the hotel car.
We used Taxi Mauritius/Destination Soleil to and from the airport, and they were great. It was easy to schedule in advance via email, and they were right where they said they'd be. To Le Morne, it was $60.

http://www.taximauritius.com/eg/ourrates.html

We also used them to do a tour during our stay in the North before moving to the St. Regis and it was great.

Going out with Gino in the Range Rover is FANTASTIC (we did it for 2 days) but it's expensive and not worth it to and from the airport.
umamy is offline  
Old May 24, 2014, 6:26 pm
  #110  
 
Join Date: Nov 2011
Location: Ann Arbor, MI
Programs: Delta DM, SPG Plat, Priority Club Plat, Club Carlson Gold, Hertz
Posts: 72
Originally Posted by pkerr
Just curious as to how people are getting to Mauritius? Are you paying $$ or using points / miles? If the later what routing / airline did you use?
Thanks!
Like many people here, I used Delta skymiles via Paris on Air France and Air Mauritius. Miraculously, I was able to get 4 of us on the same flights in business the whole way. Air France/Air Mauritius is definitely not the best J product out there, so I'd probably wait for them to update to lie flat seats before doing it again.

I booked 2 rooms for 5 nights each on SPG points. One was upgraded to a Junior suite right on the beach, which I was able to give to my parents.
umamy is offline  
Old May 24, 2014, 10:43 pm
  #111  
 
Join Date: Jan 2006
Location: UK
Programs: SPG Platinum, IC Platinum RA, Emirates Gold, BA Silver
Posts: 575
Tipping the Butler

Hi, Does anyone have a view as to how much to tip your Butler after a 7 night paid stay? Cheers, LC
Loyalty Club is offline  
Old Sep 8, 2014, 2:26 pm
  #112  
 
Join Date: May 2011
Location: Germany
Programs: Marriott Ambassador Elite
Posts: 85
Me and my girlfriend planning to visit the St. Regis in Noember and want to go windsurfing. On the homepage it says:

"Guests can enjoy complementary activities such as snorkeling, water ski, glass bottom boat, kayaks, wind surfing and pedal boats."

Does anyone has more information about the windsurf equipment? Is it up-to-date and sufficient for advanced surfers?
zemb is offline  
Old Sep 9, 2014, 10:10 am
  #113  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by zemb
Me and my girlfriend planning to visit the St. Regis in Noember and want to go windsurfing. On the homepage it says:

"Guests can enjoy complementary activities such as snorkeling, water ski, glass bottom boat, kayaks, wind surfing and pedal boats."

Does anyone has more information about the windsurf equipment? Is it up-to-date and sufficient for advanced surfers?
According to the property, equipment for windsurfing is available for their guests at the Watersports Centre - beginner level only.

Advanced windsurfers can rent the newest gear from Club Mistral and beginners can have one on one lessons with professional instructors.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Sep 10, 2014, 1:21 am
  #114  
 
Join Date: May 2011
Location: Germany
Programs: Marriott Ambassador Elite
Posts: 85
William, thank you so much for the information - so I will rent some stuff at the Mistral Club

Any recommendations regarding a specific room to request? And should we ask for a room on the lower level or on the upper level? I have the feeling, that rooms on the upper level provide more privacy and have a better view.

Thanks!
zemb is offline  
Old Sep 10, 2014, 10:12 am
  #115  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by zemb
...Any recommendations regarding a specific room to request? And should we ask for a room on the lower level or on the upper level? I have the feeling, that rooms on the upper level provide more privacy and have a better view.

Thanks!
My apologies, but I have never stayed here, so I have no idea. You should certainly make your preferences known at check-in, however. I'm sure that the resort will do everything they can to provide the best guest experience as is possible.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Sep 10, 2014, 10:44 am
  #116  
 
Join Date: May 2011
Location: Germany
Programs: Marriott Ambassador Elite
Posts: 85
Originally Posted by Starwood Lurker
My apologies, but I have never stayed here, so I have no idea.
Hehe, thanks William

This question was not particular adressed to you, but to all the people in this forum who already stayed at this hotel
zemb is offline  
Old Sep 10, 2014, 2:03 pm
  #117  
 
Join Date: Jul 2006
Location: Germany
Programs: SPG Plat, Hyatt DIA, M&M SEN, AB Platinum
Posts: 6
Originally Posted by zemb
Me and my girlfriend planning to visit the St. Regis in Noember and want to go windsurfing. On the homepage it says:

"Guests can enjoy complementary activities such as snorkeling, water ski, glass bottom boat, kayaks, wind surfing and pedal boats."

Does anyone has more information about the windsurf equipment? Is it up-to-date and sufficient for advanced surfers?
William is right - beginners equipment only at the StR. Think 120l boards and up, foldable fin, smallish sails, etc ... you get the picture. But the biggest issue to me was the shallow water next to the hotel. Go for the Club Mistral. Great equipment, though not always brand new. It's situated right in front of the infamous One Eye, can't get any better if you're a surf pro.

Originally Posted by zemb
William, thank you so much for the information - so I will rent some stuff at the Mistral Club

Any recommendations regarding a specific room to request? And should we ask for a room on the lower level or on the upper level? I have the feeling, that rooms on the upper level provide more privacy and have a better view.

Thanks!
As beachfront as possible. The rooms further away from the beach are facing other villas. The villas right next to the beach are all junior suites, though and thus a bit pricier. Check on google maps and you'll see the layout: https://www.google.de/maps/place/St....ca8ca3fc64351f

If privacy is not the most important issues: I'd go for a ground floor room, nothing beats walking from the terrace right to the warm Mauritian waters...

Can't wait to be back there. Jan 2015
zicmac is offline  
Old Sep 10, 2014, 6:01 pm
  #118  
 
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Originally Posted by zicmac
William is right - beginners equipment only at the StR. Think 120l boards and up, foldable fin, smallish sails, etc ... you get the picture. But the biggest issue to me was the shallow water next to the hotel. Go for the Club Mistral. Great equipment, though not always brand new. It's situated right in front of the infamous One Eye, can't get any better if you're a surf pro.



As beachfront as possible. The rooms further away from the beach are facing other villas. The villas right next to the beach are all junior suites, though and thus a bit pricier. Check on google maps and you'll see the layout: https://www.google.de/maps/place/St....ca8ca3fc64351f

If privacy is not the most important issues: I'd go for a ground floor room, nothing beats walking from the terrace right to the warm Mauritian waters...

Can't wait to be back there. Jan 2015
It looks like the farthest rooms are a bit of a haul back to the main building (at least a few hundred yards). Is there a buggy service?
DC777Fan is offline  
Old Sep 11, 2014, 2:07 am
  #119  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by dparkinson
Here now. Mixed feelings.

+
The hard product is phenomenal. The manor house suite is huge. The balcony is obscenely large and the room is very convenient. The manor house is the best possible location as it's right next to the pool and the restaurants and steps from the beach. The distant beachfront rooms are really a schlep.

The grounds are gorgeous. It's just a visually stunning resort.

-
The CS could use some work. People genuinely want to help but there's some minor language barrier issues for English which is odd. Further, things just aren't that polished. I'm constantly asked what my room number is, etc. check in was a bit haphazard, too.

The pricing at watersports for diving and kiting is close to gouge territory. 125 euro for a 2 hour lesson vs 70-90 at the beach 5 mins down the road. Diving is similar in the markup but I suppose they have a captive audience.


Overall, I feel it's totally worth a visit but I'm not sure it's 100 percent a st Regis in terms of experience.

As an aside, I'm unclear on the tipping situation. We're the 7th American guest there in 18 months according to one employee so our tipping culture doesn't seem to be common. However, I want to make sure I'm not under tipping.
Sad to hear you've had some hiccups. We were there late last November and the service we experienced from our butlers was flawless. And, our arrival, which included being personally greeted by a senior member of their management team, was very smooth and the most personal welcome we've ever received.

As for being the seventh American guest there in 18 months, that's not quite true. When we were there in November, there were three other American couples at the champagne sabering, all SPG Platinum members staying on awards.

We did tip our primary butler at the end of the trip. He was very genuinely surprised and thankful for our gift to him, but he had been incredibly helpful to us throughout the stay.
ssullivan is offline  
Old Sep 11, 2014, 2:08 am
  #120  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by DC777Fan
It looks like the farthest rooms are a bit of a haul back to the main building (at least a few hundred yards). Is there a buggy service?
Yes.
ssullivan is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.