Marriott Marquis Times Square, New York (Manhattan) [Master Thread]
#361
Join Date: Dec 2002
Location: Toronto
Posts: 484
One of your room keys will be coded to open the lock on the lounge door (and has the hours written on the keycard itself). There is also an attendant who is usually standing right outside to make sure you don't bring in more than one guest. You can probalby figure out a way to bring in more than one guest, especially during breakfast when the buffet is shared with the restaurant and you can access the lounge through the buffet.
#362
#363
Join Date: Apr 2022
Location: New York, NY
Programs: Marriott, United, Jetblue
Posts: 157
Staying in early Feb for a convention. Anyone have a recent review of the guest rooms since the renovations? Been a few years since I have stayed here and interested in the updates.
#364
formerly rt23456p
Join Date: May 2017
Posts: 1,210
For meetings that I plan I've had luck getting properties to reduce or drop amenity/destination/resort fees from group rate contracts. Another frustrating fee they often charge is porterage, regardless of whether you use the bellman or not. The J.W. Marriott Los Cabos charges all guests, not just those on a group rate contract, porterage fees.
#365
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
#366
Join Date: Apr 2022
Location: New York, NY
Programs: Marriott, United, Jetblue
Posts: 157
2 night stay midweek. Didn’t notice much of a change in the guest rooms since the renovation, some minimal decor changes. But public spaces are nicer than I remember. The move of the lounge from the 23rd floor to the 8th floor I don’t think gained much in the sense of square footage. The breakfast buffet was shared with the restaurant and more extensive than I recall. Gym is now on 23rd and has great views. Overall I would recommend if you are tied to Time Square. Not a good value redemption property, approx .5cpp during my stay.
#367
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
Just completed a 3-night stay here; I'm a NYC resident but gave my apartment up for the weekend to visiting family. I've been infatuated with this hotel since I started coming to the city regularly in the early 90's. We booked 2 days before arrival as the price came down and was fairly competitive on a pricey spring weekend. It must have been too close to check-in as the lowest direct Bonvoy rates weren't available, but we wanted to use up some free night credits from Hotels.com. It ended up being $427/night including taxes and the $30/nt destination fee. This was offset by an average of ~$225/nt in Hotels.com credits.
In any event - general impressions
In any event - general impressions
- The room was quite big. I think it's close to 400sf which is enormous for a standard room in Manhattan. They definitely felt newly-renovated and were in very good condition. The room safe was the biggest I've seen anywhere.
- Of course the highest floor they had a room available was 15. But apparently we were upgraded to a Times Square View room. Good thing the curtains are thick, it is BRIGHT. But it was actually kind of neat being able to watch the goings-on on the street. It was a little bit noisy in the late evenings, but ultimately not too bad.
- The $30 fee gets you a daily $30 F&B credit plus one tourist ticket (per night, so presumably we would have gotten 3 tickets). I never found out what exactly as there was always a line at the ticket office in the lobby. Knowing the chitshow that is the HHonors breakfast credit, I had to ask at check-in for some details on the F&B credit - it does not accumulate, and you can use it on checkout day, before 11am. It's basically only valid at the lobby restaurant, bar, or room service. It is not valid in the grab-and-go/cafe area which of course is where it would be most useful. Otherwise you're going to go way over $30 which of course is the idea. (I mean you *could* just get two yogurt parfaits for breakfast or two glasses of wine at the bar). Anyway, at check-out, I learned that the credit actually expires/resets at 11am each day. I will spare the details but I had to argue with the FD agent at checkout to get the 3x daily credits, which we used on morning 1 (5/19) for early lunch, evening 2 for drinks (5/20), and morning 3 for breakfast (5/21, checkout day), because we used it after 11am on morning 1. :rolleyes I requested to speak to the manager, he went off, and then came back and acquiesced. Still, it left a bad taste in my mouth, after what was otherwise a pretty enjoyable stay.
- Food and service was decent enough.
#368
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
#369
Join Date: Jun 2009
Location: Chicago (ORD)
Programs: Marriott Bonvoy Lifetime Titanium, UA Gold, AA Gold
Posts: 566
Stayed here a couple of weeks ago for two weekday nights. Generally try to stay away from Times Square, but since I planned to see a couple of shows, bit the bullet and booked here. Also, generally did not have great impression of Marquis from stay a number of years ago (and the dreary lounge back then). However, I feel like my stay was pretty decent. Did the job. While not luxurious, room was very satisfactory. M Club hours are as posted several posts above. Evening hors d'oeuvres are really nothing to get excited about, but breakfast is as good as it generally gets in the US, as the lounge guests share the same breakfast buffet as the paying restaurant guests. Excellent breakfast, which for me is a big plus. And, for better or worse, I appreciated the elevator system this time, which really works well IMO. No long waits or crowded elevators with no space to get on.
#370
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,195
Stayed here a couple of weeks ago for two weekday nights. Generally try to stay away from Times Square, but since I planned to see a couple of shows, bit the bullet and booked here. Also, generally did not have great impression of Marquis from stay a number of years ago (and the dreary lounge back then). However, I feel like my stay was pretty decent. Did the job. While not luxurious, room was very satisfactory. M Club hours are as posted several posts above. Evening hors d'oeuvres are really nothing to get excited about, but breakfast is as good as it generally gets in the US, as the lounge guests share the same breakfast buffet as the paying restaurant guests. Excellent breakfast, which for me is a big plus. And, for better or worse, I appreciated the elevator system this time, which really works well IMO. No long waits or crowded elevators with no space to get on.
#371
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,195
Here are my impressions of my 2nd stay at this property - a gold mine for an elevator enthusiast:
I’m sure I’ll return at some point.
Photos:
- Pre-arrival showed an upgrade to a Times Square view King - at check-in, the agent found a King Suite for me without me having to ask - lots of typing and calling someone in the back office - but still I hadn’t said anything - ended up in a high floor suite that was very large with a huge amount of seating
- Told I couldn’t have late checkout because of the suite but could stay in the lounge until lounge closure at 2 (didn’t need that)
- Elevators are great, and the destination dispatch works well
- Bed is comfortable - a tad springy when getting up but soft-enough top, pillows are plush, covers could be thicker
- Shower pressure is decent
- Given non-alcoholic set at check-in as the welcome gift (cheese and crackers)
- M Club evening service isn’t really worth it - small selection, no desserts
- M Club breakfast is great - it’s the restaurant buffet that is connected to the club - lemon pound cake was so good, croissants and bacon and eggs were good - service was friendly (they come around to see how you are doing)
- Destination fee has $30 credit - used some for take out dessert at the restaurant - service was friendly, tiramisu was decent but could have used more coffee flavor - fully wiped automatically off the bill
- Agent processed Marriott gift cards easily and quickly
- Service was friendly throughout
- View towards Westin was pretty in the morning
I’m sure I’ll return at some point.
Photos:
#372
Join Date: Sep 2001
Posts: 493
Is this property strict on lounge access for just 2 people per plat guest? I have an upcoming trip with 2 adults and a child and am wondering if getting breakfast for all 3 of us will be an issue? I know the benefit is the plat member +1, but I have also never had a problem with more than two of us entering the lounge.
Thanks!
Thanks!
#373
Join Date: Jan 2021
Posts: 53
Is this property strict on lounge access for just 2 people per plat guest? I have an upcoming trip with 2 adults and a child and am wondering if getting breakfast for all 3 of us will be an issue? I know the benefit is the plat member +1, but I have also never had a problem with more than two of us entering the lounge.
Thanks!
Thanks!
I am guessing that if one of you enters with your child and then returns to open the door for the other adult, nobody will question it. There is quite a bit of traffic so policing this would be very challenging.