InComm/Pathward Breakdown DPs
Apr 28, 2025 | 5:03 pm
#121
Join Date: May 2012
Posts: 164
A few days ago I had a $500 Pathward/InComm BIN 409758 purchased at Safeway fail at one of my usual Sacramento area WMs for a $240 swipe. The register slip didn't show an error code, just the message "DEBIT NOT APPROVED CALL AUTHORIZER", and the CSR told me I couldn't use a gift card without seeing my card. A couple of days later I tried again and the same thing happened, this time the CSR asked me if I was using a credit card and then told me I couldn't use a gift card, again without seeing the card. The same card later worked at another WM and then at a WMNM. So, it appears that this particular WM is coded to reject gebits and the CSR can see that it's a gebit from their side, but it isn't a systemwide update at least yet.
Apr 28, 2025 | 7:41 pm
#123
Join Date: May 2012
Posts: 786
Apr 28, 2025 | 7:44 pm
#124
Join Date: May 2012
Posts: 786
I've had the same thing happening. My regular CSR was on their phone, not even looking what I was swiping. Then looked at their screen and asked if I was using a gift card. I said "no", and they said, "weird", try again. Tried again, same issue. Debit not approved message on their screen. Usually a little paper comes out showing the error message, but not this time. This was a single swipe. Something for sure changed.
Apr 29, 2025 | 10:18 pm
#128
Join Date: Jul 2006
Location: SoCal
Posts: 187
A few days ago I had a $500 Pathward/InComm BIN 409758 purchased at Safeway fail at one of my usual Sacramento area WMs for a $240 swipe. The register slip didn't show an error code, just the message "DEBIT NOT APPROVED CALL AUTHORIZER", and the CSR told me I couldn't use a gift card without seeing my card. A couple of days later I tried again and the same thing happened, this time the CSR asked me if I was using a credit card and then told me I couldn't use a gift card, again without seeing the card. The same card later worked at another WM and then at a WMNM. So, it appears that this particular WM is coded to reject gebits and the CSR can see that it's a gebit from their side, but it isn't a systemwide update at least yet.
Apr 30, 2025 | 11:57 am
#131
Join Date: Feb 2016
Location: Northeastern United States
Posts: 672
May 1, 2025 | 11:05 am
#132
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 7,389
May 6, 2025 | 6:08 pm
#135
Join Date: May 2012
Posts: 164
I've comfirmed that Pathward/Incomm Visas from Safeway fail and lock on the first swipe for $240 at several WM and WMSCs around me, both at Money Centers and Customer Service. The error code is 57 = Transaction Not Permitted by vendor. As of today they still work okay at WMNMs, and the replacements work for full value at all WMs.