InComm/Pathward Breakdown DPs
Jun 30, 2025 | 10:54 pm
#166
Join Date: Nov 2023
Posts: 106
The BHN Mastercards from Kroger stopped working at Kroger for $479. Fortunately, someone on here said $469. I tried that amount the next day after making a purchase. It worked. They work one day and the next day unauthorized. I wonder who is setting the amount.
Jul 1, 2025 | 9:42 am
#167
Join Date: Dec 2010
Posts: 1,530
Have you found which amount works now? I was away for a week, and tried to use MC Pathfinder (bought in Winndixie) for $479 (always worked) and it was "not authorized". didn't want to take a risk and paid with regular debit.
Jul 1, 2025 | 7:34 pm
#168
Join Date: Dec 2024
Posts: 94
Were you trying to liquidate these at Kroger or different store?
Jul 1, 2025 | 10:37 pm
#169
Join Date: Nov 2023
Posts: 106
Jul 3, 2025 | 8:02 am
#172
Join Date: Jul 2014
Location: JRF
Programs: HA Gold, AA Gold, Marriott Platinum, Hilton Gold, National Executive Elite
Posts: 1,967
Replacements are getting increasingly difficult for me to get, InComm reps want to "escalate to back office" (read: do nothing and waste your time), or want receipt and 30 days to "investigate", and you have to get more creative to get them to just give you a replacement outright.
Jul 9, 2025 | 11:10 am
#173
Join Date: May 2013
Location: Sacramento, CA
Posts: 422
Yesterday my VGC failed for $250 at two different WMs as I expected, but didn't get locked. Which is kind of a problem because it blows my latest strategy of deliberately locking the card, then calling for a replacement which works anywhere.
Jul 12, 2025 | 3:59 pm
#175
Join Date: Apr 2014
Posts: 327
Replacements are getting increasingly difficult for me to get, InComm reps want to "escalate to back office" (read: do nothing and waste your time), or want receipt and 30 days to "investigate", and you have to get more creative to get them to just give you a replacement outright.
Jul 12, 2025 | 4:43 pm
#176
Join Date: Apr 2023
Posts: 51
Incomm locked up during Serve load on the first swipe, usually it’s the second swipe that locks up here. CS said the system tried to “record” my card number and put it on hold. Funny enough, I’ve loaded this same Serve card twice earlier, just not with Incomm.
Jul 13, 2025 | 4:13 am
#177
Join Date: Jul 2025
Posts: 6
I keep trying to remember to load for $499, but I load for $500 out of habit, then drain $499. I usually drain that last $1 next time I buy anything at SCO (Another gift card, some groceries, I don't care) by using the "Split Payment" button. I also have good luck draining the last dollar at grocery stores and elsewhere. Just run it, most grocery stores "auto drain" it, meaning the systems sees it can only charge $1 to the card and does so automatically. Then you have to swipe another. Some places it doesn't auto-drain, the card just gets declined. Then you have to ask "Can you split the transaction please, I've got a buck left on this silly gift card and want to use it". They cashier will oblige.
Jul 15, 2025 | 10:06 am
#178
Join Date: Dec 2018
Posts: 77
I posted similar question on the other place until seeing this thread. I felt it is more related.
i have issue getting MO at Kroger (Fredmeyer here) since last month. Tried 5 different Fredmeyers (never had issue before) with same issue (basically recognized not as debit card). I always buy $449 or less with $500 pathward visa gift card purchased from Fredmeyer. I did them for last three years having no issue until June. One associate said they had a system software update. No sure it is true. I tried with different cards with different amount, before a purchase and after a purchase, no success. Did I do something wrong or someone had same experience?
i have issue getting MO at Kroger (Fredmeyer here) since last month. Tried 5 different Fredmeyers (never had issue before) with same issue (basically recognized not as debit card). I always buy $449 or less with $500 pathward visa gift card purchased from Fredmeyer. I did them for last three years having no issue until June. One associate said they had a system software update. No sure it is true. I tried with different cards with different amount, before a purchase and after a purchase, no success. Did I do something wrong or someone had same experience?
Jul 15, 2025 | 11:28 am
#179
Join Date: Oct 2015
Posts: 228
Jul 15, 2025 | 11:48 am
#180
Join Date: Dec 2018
Posts: 77
I've found in my area that stores in one county started throwing "not authorized" on vanillas a couple months back, but the neighboring county has never failed for the full amount(literally like 2 miles apart but in technically different counties). I tend not to go back and test places often where payments failed, so maybe it was temporary. The onus is on you tho to test out different locations in your area. There's certainly no nationwide blackout tho. Yet...
as I live on the border of two states (WA and Oregon) and got the same "not authorized". Hope it is temporary but it has been two months. I reduced to do $300 MO, it still did not go. I suspect they update the system at least in my area. Good to hear not nationwide yet. Maybe I shall try different cards.