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Originally Posted by Prometheus77
(Post 33717488)
FD charging a $3.95 load fee today at multiple locations in my area for loading Amex Serve. Anyone else running into this? I loaded multiple Serve cards at FD on Oct 30th without any fee. Not sure when this change took place.
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Originally Posted by 9thSense
(Post 33724285)
I was also charged $3.95 fee at FD today. It says Vanilla Reload fee on the receipt. Last load was on 11/8 and no fee was charged then.
I can confirm that JUST last weekend, on 11/7, I was NOT charged a fee. |
One VIP 3.95 fee on 11/14
Also adding that I was charged the 3.95 fee today, with the receipt saying vanilla reload. Here’s to hoping this is just a glitch…
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Originally Posted by mordakky
(Post 33721420)
DG serve loads is working again. not sure when it started, but just tried it with a $500 US Bank VGC and it worked.
Original post saying it's dead is wrong now. I successfully reloaded at DG with a vanilla gift card from Safeway and WAS NOT charged the 3.95 fee! |
Originally Posted by pw158
(Post 33728352)
so after being charged 3.95 at 2 FDs on my One VIP, I saw this comment and figure I’d give it a try.
I successfully reloaded at DG with a vanilla gift card from Safeway and WAS NOT charged the 3.95 fee! |
Originally Posted by I Fly Delta Jets
(Post 33728936)
So, FD is charging but not DG?
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Can you use Simon VGC at DG for loading Serve?
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According to their fees page https://www.serve.com/legal/free-rel...-agreement#10a
Family Dollar is "in network" and should not have a fee. Glitch?? |
Originally Posted by UserMark
(Post 33729223)
According to their fees page https://www.serve.com/legal/free-rel...-agreement#10a
Family Dollar is "in network" and should not have a fee. Glitch?? According to the WM web page, Go Bank is suppose to be fee free for cash deposits but that hasn't been the case for the past month. :mad: |
New to FD loads, can you split tender to use 200 staples GC to get to 500?
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Originally Posted by PntsNmiles
(Post 33732833)
New to FD loads, can you split tender to use 200 staples GC to get to 500?
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Originally Posted by UserMark
(Post 33733040)
Yes, you can. Just pay with the first one, and then continue. You don't have to tell the cashier anything.
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I called Family Dollar about the 3.95 charge. They said that they recently received an email about this, stating that if a customer calls about the charge, to collect the receipt number, and someone will call back. According to the rep, there was no indication in this email whether the charge is a mistake or not. So keep your receipts everybody.
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hi did you call the corporate or local FD store? I also called serve but they said I should call FD because the fee was taken by FD, anyway I don’t think I will reload there before this was sorted out
Originally Posted by UserMark
(Post 33733181)
I called Family Dollar about the 3.95 charge. They said that they recently received an email about this, stating that if a customer calls about the charge, to collect the receipt number, and someone will call back. According to the rep, there was no indication in this email whether the charge is a mistake or not. So keep your receipts everybody.
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Originally Posted by Codestyle
(Post 33733942)
hi did you call the corporate or local FD store? I also called serve but they said I should call FD because the fee was taken by FD, anyway I don’t think I will reload there before this was sorted out
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