Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 20, 2015, 7:29 am
#5341
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,675
I'm not sure why it was removed from the wiki, but no, RB is not available and working in all states.
Apr 20, 2015, 8:58 am
#5343
Join Date: Feb 2015
Posts: 910
Redbird can't be loaded in Vermont either since there's no Target stores in Vermont. It CAN be loaded with a credit card in the rest 47 states, minus a few select stores which have made it a store policy not to accept credit cards for Redbird, most notably several stores in NYC since Feb.
Apr 20, 2015, 9:24 am
#5345
Join Date: Aug 2013
Posts: 714
Apr 20, 2015, 9:29 am
#5346
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
Unrelated question of my own:
We have a big trip coming up that does not accept payment by CC, but requires money to be wired to them. It just dawned on me that maybe there is a way to take advantage of the Redcard for this. Since I obviously can't arrange a wire transfer from the Redcard, I am guessing to get the money out, I would need to use either ATM or send a check to my wife who could then deposit in our regular bank who would do the wire.
Am I right that best plan would be to generate a check to my wife - max of $2500 a month? Is this likely to draw unwanted attention to my Redcard account?
Thanks!
Apr 20, 2015, 9:33 am
#5347
Join Date: Aug 2013
Posts: 182
I'm in Austin and have loaded at two Targets in the NW part of town with no issues whatsoever. I always go straight to Guest Services, have usually been in and out of the store in under 5 minutes easy.
Unrelated question of my own:
We have a big trip coming up that does not accept payment by CC, but requires money to be wired to them. It just dawned on me that maybe there is a way to take advantage of the Redcard for this. Since I obviously can't arrange a wire transfer from the Redcard, I am guessing to get the money out, I would need to use either ATM or send a check to my wife who could then deposit in our regular bank who would do the wire.
Am I right that best plan would be to generate a check to my wife - max of $2500 a month? Is this likely to draw unwanted attention to my Redcard account?
Thanks!
Unrelated question of my own:
We have a big trip coming up that does not accept payment by CC, but requires money to be wired to them. It just dawned on me that maybe there is a way to take advantage of the Redcard for this. Since I obviously can't arrange a wire transfer from the Redcard, I am guessing to get the money out, I would need to use either ATM or send a check to my wife who could then deposit in our regular bank who would do the wire.
Am I right that best plan would be to generate a check to my wife - max of $2500 a month? Is this likely to draw unwanted attention to my Redcard account?
Thanks!
I see these are fairly close, but not sure if they take CC for loads. Any idea ?
Capital Plaza Shopping Center
5621 N I H 35
Austin, TX 78723
or
Target
2300 W Ben White Blvd
Austin, TX 78704
Apr 20, 2015, 9:35 am
#5348
Join Date: Feb 2015
Posts: 910
I think so, less negative attention then taking $2.5K via ATM; banks don't like cash transactions because they can't trace them. You can further make a note on the transaction if you want, like "Thank you for your xyz service" to indicate you're paying for something.
Apr 20, 2015, 9:51 am
#5349
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
We are staying downtown Hyatt with no access to a car. Any suggestions of which Targets to hit that would be the easiest to get to ?
I see these are fairly close, but not sure if they take CC for loads. Any idea ?
Capital Plaza Shopping Center
5621 N I H 35
Austin, TX 78723
or
Target
2300 W Ben White Blvd
Austin, TX 78704
I see these are fairly close, but not sure if they take CC for loads. Any idea ?
Capital Plaza Shopping Center
5621 N I H 35
Austin, TX 78723
or
Target
2300 W Ben White Blvd
Austin, TX 78704
The more important question is, which BBQ places are you going to try while you're in Austin?
Apr 20, 2015, 9:53 am
#5350
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
Apr 20, 2015, 10:58 am
#5351
Join Date: Apr 2015
Posts: 68
Recently signed up for RB on 4/8 and got my permanent card on 4/13. I’ve been using my new CSP card that I received on 4/13 as well. Here are the following load I’ve made this month:
4/13: 231.64 (used temp card to load)
4/15: 576.14
4/17: 1000 (bought misc items to make an odd number purchase)
4/19: 971.25
Total of 2779.03
Every transaction went through fine, no hassle from any Target employee about loads and I called Chase CSR to let them know before the 1000 load to avoid any FA.
Only 1500 of this is MS, the rest is rent, car loan, student loan, and electric bill.
My question is. Should I slow down? Or should I keep on pace to hit the 5000 minimum for the month? I don’t want to draw any reg flags from Chase or AMEX.
4/13: 231.64 (used temp card to load)
4/15: 576.14
4/17: 1000 (bought misc items to make an odd number purchase)
4/19: 971.25
Total of 2779.03
Every transaction went through fine, no hassle from any Target employee about loads and I called Chase CSR to let them know before the 1000 load to avoid any FA.
Only 1500 of this is MS, the rest is rent, car loan, student loan, and electric bill.
My question is. Should I slow down? Or should I keep on pace to hit the 5000 minimum for the month? I don’t want to draw any reg flags from Chase or AMEX.
Apr 20, 2015, 11:33 am
#5352
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Don't slow down on the RB, but slow down on the Chase card charges, especially if it's all just one Chase card. Mix it up using other cards, preferably non-Chase cards too.
Apr 20, 2015, 11:40 am
#5353
Join Date: Jan 2013
Posts: 1,438
I always intend to go in just for a load, but I end up spending $10 here and there on something or other.
Apr 20, 2015, 12:21 pm
#5355
Join Date: Apr 2015
Posts: 68
Awesome thank you! I have my AMEX PRG and Everyday on their way to me now. Just got approved for those with a $1k minimum on each card. I'll go back and forth between them all.