Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 17, 2015, 9:48 pm
#5281
Join Date: Jun 2013
Programs: UA 1/MM SPG gold, CEO: Grandmother of 4
Posts: 557
What's the best way to maximize my 5% cashback on my Freedom card. I understand you need to buy gift cards from BBB, empty them into my RedBird and then just bill pay my Freedom.
Which gift cards work the best at BBB to do this? I don't want to make a mistake and get stuck with them.
Which gift cards work the best at BBB to do this? I don't want to make a mistake and get stuck with them.
What does BBB mean.......Bed, Bath and Beyond??
I've been told that you can use almost all gift cards , such as visa, master, am.ex,ovs, EXCEPT Target gift cards.
Last edited by steppie; Apr 17, 2015 at 9:53 pm Reason: needed to add more examples
Apr 17, 2015, 10:05 pm
#5283
Join Date: Aug 2013
Posts: 714
Its best to have the cards sent to the actual address of the person whose name is going to be on the card. Then have them mail you the permanent card when it arrives. Otherwise AMEX may ask for proof of ID and address, and that becomes a problem.
And yes, soft pulls that will not affect their credit in any way. Nor will your use of a RB in their name.
And yes, soft pulls that will not affect their credit in any way. Nor will your use of a RB in their name.
Eta: that was for my husband lol wish it was that fast
Last edited by diseased; Apr 17, 2015 at 10:10 pm
Apr 18, 2015, 12:31 am
#5284
Join Date: Jan 2015
Posts: 129
Question on address verification:
My sister wants to open a card, but she was asked to upload a photo ID and one of the following with her name and address on it:
A bank/Credit card statement issued within the last three months OR
A telephone bill issued within the last three months OR
A utility bill (gas, water, electric, cable or internet) issued within the last three months OR
A college photo ID AND one (1) of the following documents matching the name and address on your application dated within the last three months: a current academic transcript OR address confirmation on official college letterhead OR
A postmarked First-class mail envelope with name and address printed on it from a federal, state or local government agency in the past six months
She lives at home so she has no bills addressed to her, doesn't have the envelopes from any government mail, and does paperless banking, so none of those documents exist. Anyone know if they will accept any other forms of documentation?
My sister wants to open a card, but she was asked to upload a photo ID and one of the following with her name and address on it:
A bank/Credit card statement issued within the last three months OR
A telephone bill issued within the last three months OR
A utility bill (gas, water, electric, cable or internet) issued within the last three months OR
A college photo ID AND one (1) of the following documents matching the name and address on your application dated within the last three months: a current academic transcript OR address confirmation on official college letterhead OR
A postmarked First-class mail envelope with name and address printed on it from a federal, state or local government agency in the past six months
She lives at home so she has no bills addressed to her, doesn't have the envelopes from any government mail, and does paperless banking, so none of those documents exist. Anyone know if they will accept any other forms of documentation?
Apr 18, 2015, 1:31 am
#5285
Join Date: Aug 2013
Posts: 714
Question on address verification:
My sister wants to open a card, but she was asked to upload a photo ID and one of the following with her name and address on it:
A bank/Credit card statement issued within the last three months OR
A telephone bill issued within the last three months OR
A utility bill (gas, water, electric, cable or internet) issued within the last three months OR
A college photo ID AND one (1) of the following documents matching the name and address on your application dated within the last three months: a current academic transcript OR address confirmation on official college letterhead OR
A postmarked First-class mail envelope with name and address printed on it from a federal, state or local government agency in the past six months
She lives at home so she has no bills addressed to her, doesn't have the envelopes from any government mail, and does paperless banking, so none of those documents exist. Anyone know if they will accept any other forms of documentation?
My sister wants to open a card, but she was asked to upload a photo ID and one of the following with her name and address on it:
A bank/Credit card statement issued within the last three months OR
A telephone bill issued within the last three months OR
A utility bill (gas, water, electric, cable or internet) issued within the last three months OR
A college photo ID AND one (1) of the following documents matching the name and address on your application dated within the last three months: a current academic transcript OR address confirmation on official college letterhead OR
A postmarked First-class mail envelope with name and address printed on it from a federal, state or local government agency in the past six months
She lives at home so she has no bills addressed to her, doesn't have the envelopes from any government mail, and does paperless banking, so none of those documents exist. Anyone know if they will accept any other forms of documentation?
Apr 18, 2015, 8:16 am
#5286
Join Date: Jan 2015
Posts: 129
Ah good idea, thanks! For some reason I just assumed those wouldn't have address information since it's all online, but it was there after all.
Apr 18, 2015, 9:57 am
#5287
Join Date: Feb 2015
Posts: 910
After I posted this I went ahead using my Grandma's info and had it sent to my address. Had to answer three questions about her credit information which I knew and got the "card shipped" email a few hours ago. I know that was risky and won't do it with my brother's card.
By the way, for others doing this, if you're concerned about having the card shipped to person whose name is on it because they might read the card nrs, unlike a credit card, Redbird is mailed with a tape tightly sealed over the nrs, they won't be able to see the nrs unless they peal the tape off, in which case it will likely be visible that they have done so when you get the card.
Apr 18, 2015, 10:35 am
#5288
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Thx for the data point. Yeah it is a bit risky because in cases where REDcard can't match your name + address from public records, it would either ask you to answer questions about the public profile of the person (whose name you're registering Redbird under) or ask you to upload documents, ID and bills. You got lucky since you got the questions.
By the way, for others doing this, if you're concerned about having the card shipped to person whose name is on it because they might read the card nrs, unlike a credit card, Redbird is mailed with a tape tightly sealed over the nrs, they won't be able to see the nrs unless they peal the tape off, in which case it will likely be visible that they have done so when you get the card.
By the way, for others doing this, if you're concerned about having the card shipped to person whose name is on it because they might read the card nrs, unlike a credit card, Redbird is mailed with a tape tightly sealed over the nrs, they won't be able to see the nrs unless they peal the tape off, in which case it will likely be visible that they have done so when you get the card.
Apr 18, 2015, 10:44 am
#5289
Join Date: Jan 2011
Location: BOS
Programs: IHG Amb, Honors Gold, SPG Gold
Posts: 78
I just cancelled my BB a couple of days ago (did it online). Two minutes later I signed up for a RedCard. All my info was the same except I used a different phone number. It still was accepted.
Apr 18, 2015, 10:54 am
#5290
Join Date: Apr 2015
Posts: 5
Same deal for me in Houston. Cashier called a manager who told me to go to Customer Service. Then, CSR didn't even blink at a $2500 load.
Apr 18, 2015, 10:59 am
#5291
Join Date: Apr 2015
Posts: 5
I think it's a mistake to "ask". I just say "I would like to load my Pre-paid card". Usually they just do it then. Only once has someone, who was in fact familiar with the card, said "we aren't set up to do that yet". When I told him I'd done it already in that store the month before (which was true) he tried it, and was surprised that it worked.
If someone hasn't done it before, they most likely won't even know they can do it. So when you ask if they can, they are going to say no. Just say you want to load it. Then if they say they can't, try saying "I've already done it here", (even if you have to make that part up) and tell them "it works the same way as loading a Starbucks card, can we please at least try to do it?" If you can get them to try, it will work, since it works every where (except NC, and maybe Arkansas).
If someone hasn't done it before, they most likely won't even know they can do it. So when you ask if they can, they are going to say no. Just say you want to load it. Then if they say they can't, try saying "I've already done it here", (even if you have to make that part up) and tell them "it works the same way as loading a Starbucks card, can we please at least try to do it?" If you can get them to try, it will work, since it works every where (except NC, and maybe Arkansas).
I said "I'd like to RELOAD my CARD." There is nothing weird about giving them money. I don't tell them it's a credit card. I act like it's the most banal request ever and they are cool with it, even in stores where it is not commonly done.
Apr 18, 2015, 12:22 pm
#5292
Suspended
Join Date: Dec 2014
Posts: 8,460
Essentially this. I typically say, "Be a good chap and reload the bird for $1,000." Hand card over, pull out credit card, swipe, hand to cashier, receive both cards back along with receipt. "Have a good day boss."
If it takes more than 30 seconds to complete transaction and be out the door, something went wrong.
If it takes more than 30 seconds to complete transaction and be out the door, something went wrong.
Apr 18, 2015, 12:48 pm
#5293
Join Date: Jan 2014
Posts: 1,269
Apr 18, 2015, 1:25 pm
#5294
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
I have a Target outside of work and on my way home, so I load at least 10 times a month. Also, when loading less than $500, I hardly get FA. I think I have gotten 1 FA in the last 20 loads, and that one was yesterday, because I loaded in a different state as I am on a business trip and forgot to put my travel notification on Citi.com (Double miles on the next $2,500 USD I spend
). I immediately put my Travel notification and today I had no problem loading with my Citi AA at the same Target located in front of where I am staying.
Apr 18, 2015, 1:33 pm
#5295
Join Date: Jan 2014
Posts: 1,269
Well, the problem is that many people have to drive far to get to a Target. Others just go to a Target with 10 different RB to load, and just make the managers of Targets mad, but they want their 10 RB loaded with the most $$ they can in the least amount of visits. So all in all, I think it will be imposible to try to make FTers do what you are suggesting.