Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 18, 2015, 1:46 pm
#5296
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Yeah, I know nobody is going to change their habits based on something I or anyone else here says. If someone has a long drive, I can understand max loading in one trip, but that's not the case for most people. If there's no way for someone to use Redbird without drawing attention to themselves, go for it. But if there is an easy way to fly under the radar a little, it would be cool if people would consider doing that.
Apr 18, 2015, 1:46 pm
#5297
Join Date: Feb 2009
Location: Buffalo, NY
Posts: 66
I went to my usual Target today where I usually load back in Electronics after being denied by a supervisor at Guest Services a few months ago. Almost every cashier at this particular store has also been trained never to load any prepaid cards. For some reason, the register in Electronics couldn't read the card due to a problem with the swiper on the POS, so they sent me to Guest Services. I figured I would try my luck there, since I didn't want the trip to be a waste.
As soon as I mentioned reloading my card, about 3-4 CSRs came over telling me they're not allowed to load it. They even radioed the head store manager who confirmed they can't load it. I insisted on talking to the manager. When he came up, he gave me the same answer that they were told not to load prepaid cards. I showed him the Redcard and told him it's a new product and that you're supposed to be able to load it at any Target. He admitted that he had never seen that particular card before and was willing to try. He successfully loaded $1000 for me, but I didn't want to push my luck and load again.
As soon as I mentioned reloading my card, about 3-4 CSRs came over telling me they're not allowed to load it. They even radioed the head store manager who confirmed they can't load it. I insisted on talking to the manager. When he came up, he gave me the same answer that they were told not to load prepaid cards. I showed him the Redcard and told him it's a new product and that you're supposed to be able to load it at any Target. He admitted that he had never seen that particular card before and was willing to try. He successfully loaded $1000 for me, but I didn't want to push my luck and load again.
Apr 18, 2015, 1:54 pm
#5298
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
I went to my usual Target today where I usually load back in Electronics after being denied by a supervisor at Guest Services a few months ago. Almost every cashier at this particular store has also been trained never to load any prepaid cards. For some reason, the register in Electronics couldn't read the card due to a problem with the swiper on the POS, so they sent me to Guest Services. I figured I would try my luck there, since I didn't want the trip to be a waste.
As soon as I mentioned reloading my card, about 3-4 CSRs came over telling me they're not allowed to load it. They even radioed the head store manager who confirmed they can't load it. I insisted on talking to the manager. When he came up, he gave me the same answer that they were told not to load prepaid cards. I showed him the Redcard and told him it's a new product and that you're supposed to be able to load it at any Target. He admitted that he had never seen that particular card before and was willing to try. He successfully loaded $1000 for me, but I didn't want to push my luck and load again.
As soon as I mentioned reloading my card, about 3-4 CSRs came over telling me they're not allowed to load it. They even radioed the head store manager who confirmed they can't load it. I insisted on talking to the manager. When he came up, he gave me the same answer that they were told not to load prepaid cards. I showed him the Redcard and told him it's a new product and that you're supposed to be able to load it at any Target. He admitted that he had never seen that particular card before and was willing to try. He successfully loaded $1000 for me, but I didn't want to push my luck and load again.
... but after the successful load after constant begging in the end, I then thought you were located in NY 
... but after reading all the post, and if they have not seen the card @ that Target, then I think you are located in the Mid West in some random Target 
(What about an AFT? they do not reload that one either?)
Apr 18, 2015, 1:59 pm
#5299
Join Date: Feb 2009
Location: Buffalo, NY
Posts: 66
Wow, for a moment I thought you were located in NC ... but after the successful load after constant begging in the end, I then thought you were located in NY ... but after reading all the post, and if they have not seen the card @ that Target, then I think you are located in the Mid West in some random Target (What about an AFT? they do not reload that one either?)
... but after the successful load after constant begging in the end, I then thought you were located in NY ... but after reading all the post, and if they have not seen the card @ that Target, then I think you are located in the Mid West in some random Target (What about an AFT? they do not reload that one either?)
Apr 18, 2015, 3:48 pm
#5300
Join Date: Apr 2013
Location: Michigan
Programs: AA, UA, DL, UR, IHG platnium, AirAsia
Posts: 323
Just got my RedCard in the mail today. Fingers crossed that I can load it without problems at my northern Michigan Target that's probably never seen this card before since they don't sell it.
Apr 18, 2015, 4:24 pm
#5301
Join Date: Feb 2015
Posts: 910
Go to a random cashier, hand them Redbird like you've done it a million times and say "I'd like to load my card please". If they seem puzzled or reluctant, tell them something like "It's the same as the Starbucks one, you just swipe it on your register and after you hit the continue key it prompts me to load it".
Notice there I said "the continue key" (or a key to continue), I didn't specify K1 (which is the key they hit to continue) as to not sound like you've studied for this as if it was an exam.
If that cashier gives you some kind of "no" answer just swing around to a diff cashier, if still no go then either try a diff store, or the customer service desk, or a different Target store, or go back to the same store at a different shift.
Apr 18, 2015, 5:46 pm
#5302
Join Date: Oct 2013
Posts: 147
AMEX Platinum Credit Card + Target Redbird Question
Hello guys!
I just got a targeted offer of 100,000 membership rewards points for AMEX Platinum in mail, and it has an annual fee of $450.
I'm seriously considering taking up the offer since it has 100k points, despite the $450 annual fee. (Probably will downgrade it after a year)
I also have a Target Redbird card. If I do accept the offer and get the card, would it be okay for me to MS (via Bill Pay) with both cards since both are AMEX products?
I would like to avoid any problems if I can, especially if they can see I'm moving money back and forth between those two cards.
Thanks!
I just got a targeted offer of 100,000 membership rewards points for AMEX Platinum in mail, and it has an annual fee of $450.
I'm seriously considering taking up the offer since it has 100k points, despite the $450 annual fee. (Probably will downgrade it after a year)
I also have a Target Redbird card. If I do accept the offer and get the card, would it be okay for me to MS (via Bill Pay) with both cards since both are AMEX products?
I would like to avoid any problems if I can, especially if they can see I'm moving money back and forth between those two cards.
Thanks!
Apr 18, 2015, 5:49 pm
#5303
Join Date: Oct 2013
Posts: 147
I have a prepaid Target redcard just like everybody here in FT...but I was wondering if it would be possible for me to get two extra cards under my parents' SSN and names?
And then load my own credit cards (with my name on them) into those two extra cards to MS. I'm kind of new to MS...still learning the ropes!
And then load my own credit cards (with my name on them) into those two extra cards to MS. I'm kind of new to MS...still learning the ropes!
Apr 18, 2015, 6:19 pm
#5304
Join Date: Jul 2014
Posts: 3,688
I have a prepaid Target redcard just like everybody here in FT...but I was wondering if it would be possible for me to get two extra cards under my parents' SSN and names?
And then load my own credit cards (with my name on them) into those two extra cards to MS. I'm kind of new to MS...still learning the ropes!
And then load my own credit cards (with my name on them) into those two extra cards to MS. I'm kind of new to MS...still learning the ropes!
I suggest you read carefully other posts in this thread; if you don't live with your parents it may be a good idea to send the card to their address just in case you'll be asked later to upload their DL as proof. Best to have their permission if you're going to do this and not just use their SSN w/o their consent.
Apr 18, 2015, 6:25 pm
#5305
Join Date: Oct 2013
Posts: 147
YES, absolutely!
I suggest you read carefully other posts in this thread; if you don't live with your parents it may be a good idea to send the card to their address just in case you'll be asked later to upload their DL as proof. Best to have their permission if you're going to do this and not just use their SSN w/o their consent.
I suggest you read carefully other posts in this thread; if you don't live with your parents it may be a good idea to send the card to their address just in case you'll be asked later to upload their DL as proof. Best to have their permission if you're going to do this and not just use their SSN w/o their consent.
Where does it says we have to upload our driver's license as proof? Will they get a financial review or something else terrible if I register 2 cards under their names/SSN?
Apr 18, 2015, 6:52 pm
#5307
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Apr 18, 2015, 6:55 pm
#5309
Join Date: Jul 2014
Posts: 3,688
there are cases when amex CPS may ask you to upload IDs/bank statements/utility bills as proof. in your case, you'll not have a problem in case you're asked to upload their documents UNLESS they don't give their consent to use their SSN for this purpose.