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I'm starting to wonder if the ride is over.
I have been to my favorite Walmart two of the last three days. In both instances, Kate was out of order. I went to the customer service counter to reload and was told that they cannot accept "gift cards" to reload. In both cases, that was after I loaded a few with the same rep, but then was asked what I was using to reload. Managers called and everything. One said my name had to be on the card. I went to the Money Center and was told the same thing. For a data point, this is the WM in Mooresville, NC. Today, alas, Kate was wrapped in a plastic garbage bag. |
Originally Posted by DeathChurch
(Post 24200457)
I've run into this problem a few times this month, and I think the problem is with the speed at which I enter the amount. If I'm trying to load $200 and quickly enter the amount I'll get the invalid card message. If I enter the amount a little slower then it goes through without a problem. It's literally like a second difference in the speed. Kind of odd.
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Originally Posted by ericdabbs
(Post 24158235)
Do you have any dashes in your account number? If so remove them and that should fix the problem. Some folks on the BB thread were mentioning the same thing about issues with "enter a valid account number" but they removed the dashes and it fixed their problem.
I have never had a problem where the account number had dashes and I didn't put them and it still took fine. Dashes are not a valid characters in account numbers anyways. Its like when applications ask for phone numbers, they just ask for the 10 digits. They don't need the parentheses for area code and the dash between the 3rd and 4th number of the phone number. Those dashes are there for ease of visibility. |
Originally Posted by dingo
(Post 24221909)
I'm starting to wonder if the ride is over.
I have been to my favorite Walmart two of the last three days. In both instances, Kate was out of order. I went to the customer service counter to reload and was told that they cannot accept "gift cards" to reload. In both cases, that was after I loaded a few with the same rep, but then was asked what I was using to reload. Managers called and everything. One said my name had to be on the card. I went to the Money Center and was told the same thing. For a data point, this is the WM in Mooresville, NC. Today, alas, Kate was wrapped in a plastic garbage bag. |
Originally Posted by dingo
(Post 24221909)
I'm starting to wonder if the ride is over.
I have been to my favorite Walmart two of the last three days. In both instances, Kate was out of order. I went to the customer service counter to reload and was told that they cannot accept "gift cards" to reload. In both cases, that was after I loaded a few with the same rep, but then was asked what I was using to reload. Managers called and everything. One said my name had to be on the card. I went to the Money Center and was told the same thing. For a data point, this is the WM in Mooresville, NC. Today, alas, Kate was wrapped in a plastic garbage bag. Sky is not falling. |
Originally Posted by dingo
(Post 24221909)
I'm starting to wonder if the ride is over.
I have been to my favorite Walmart two of the last three days. In both instances, Kate was out of order. I went to the customer service counter to reload and was told that they cannot accept "gift cards" to reload. In both cases, that was after I loaded a few with the same rep, but then was asked what I was using to reload. Managers called and everything. One said my name had to be on the card. I went to the Money Center and was told the same thing. For a data point, this is the WM in Mooresville, NC. Today, alas, Kate was wrapped in a plastic garbage bag. http://s1.postimg.cc/hbi2k9w33/image.jpg Choose a design that doesn't give the impression of a gift card. The American Flag is a good one. If they don't accept it, they are not patriotic. |
I loaded 2k at four different checkouts on the 13th with no problems at all. No questions asked.
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Originally Posted by diseased
(Post 24224706)
I loaded 2k at four different checkouts on the 13th with no problems at all. No questions asked.
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Originally Posted by dingo
(Post 24221909)
I'm starting to wonder if the ride is over.
I have been to my favorite Walmart two of the last three days. In both instances, Kate was out of order. I went to the customer service counter to reload and was told that they cannot accept "gift cards" to reload. In both cases, that was after I loaded a few with the same rep, but then was asked what I was using to reload. Managers called and everything. One said my name had to be on the card. I went to the Money Center and was told the same thing. For a data point, this is the WM in Mooresville, NC. Today, alas, Kate was wrapped in a plastic garbage bag. |
Originally Posted by gw14
(Post 24225456)
I don't know how many a few is that you loaded with the same rep. But I only load 2 VGC at a register at a time. Separate transactions, no split tender. Then I move on to another register. Usually can load $2500 pretty quickly. No questions, no suspicion, no attention.
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Originally Posted by jayfi1976
(Post 24226586)
Agreed. I think you will spook most cashiers if you go with a stack of cards and ask to do multiple loads. Very easy to spread the love down the aisles...
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I learned something important (to me) today about entering payees into BillPay:
IT HAS TO BE ABLE TO VERIFY THE ADDRESS VIA USPS! I was getting "cannot add or modify this payee" when trying to enter a new payee. Couldn't figure it out, called Serve, went through several reps. From what the 3rd rep told me, the engine does USPS address verification. Thus as in my case, the address was noticed to be a commercial property professional park. But insufficient secondary addressing like building/suite# was given. So it would be kicked back everytime with this weird error. Sure enough, I added "Suite A" on the second address line and it took it. A lot of business in small office parks don't bother listing the secondary info, since the postman knows what goes where right? I tried my prepaid RedCard account and got the same error, so I believe this is common to BB/Serve/RB. It makes sense they would do this. THey don't want to pay off a bunch of claims for late checks sitting in the wrong office, so they run it through USPS API to reduce the chance of this. Shame the error message doesn't tell you that clearly. Should I add this to the Wiki? |
Has anyone had trouble registering for mobile wallet using the cashwrap (for the iPhone) lately? I tried recently and was not able to register. Spent over 5 hrs total trouble shooting the issue and nothing was resolved. Every time I would try to register it would say it can not connect to the ATT server and give me Error 7007. I tried registering on the network (not wifi) and still same error. Any advice would be helpful. Thanks!
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The WIKI says that an AMEX card doesn't earn points/miles on load. But has anyone confirmed at this point whether or not the spend would count towards minimums? Say like on a Delta card where you get bonus miles if you hit $25K in spend.
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Originally Posted by greenrebellion
(Post 24236541)
The WIKI says that an AMEX card doesn't earn points/miles on load. But has anyone confirmed at this point whether or not the spend would count towards minimums? Say like on a Delta card where you get bonus miles if you hit $25K in spend.
If it doesn't work, I'll post the fact in this thread. |
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