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Paying Citi cards with debit cards including prepaid debit cards

Paying Citi cards with debit cards including prepaid debit cards

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Old Jul 13, 22, 2:15 am   -   Wikipost
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Last edit by: ffly45
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800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.


The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.

Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
  • Alaska - some have not gotten miles;
  • SunTrust - no miles;
  • UFB Direct - $2000 daily limit - no miles.
Coinbase (shutdowns have been reported)
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo


Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)


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Old Jan 27, 22, 12:09 am
  #1531  
 
Join Date: Jan 2022
Posts: 1
Coinbase Debit Card

Anyone been successful paying with the Coinbase debit card for the 4% back?
Josh4mc is offline  
Old Jan 31, 22, 7:23 am
  #1532  
 
Join Date: May 2021
Posts: 39
Originally Posted by Tectomoc View Post
Just my experience, there is a delay on citi phone payments that keeps you from paying the same account on subsequent business days. A lot of times when I think a card has failed I have just not taken a holiday or the time of my payments into consideration. The card ends up working the next day.
This is true but at times frustrating to keep track of. I made a number of phone payments on Thursday 1/27 to my Premier, and a number of payments on Friday 1/28 to my CustomCash. I tried to make more payments to the Premier on Saturday 1/29 and got the error message. I waited until today, Monday 1/31, but am still getting the bug on my Premier, even though a whole business day has passed (Friday 1/28) between payments to the Premier.
Road_Dog is offline  
Old Feb 7, 22, 7:43 am
  #1533  
 
Join Date: Jun 2012
Posts: 176
Called automated system to make payment today and it keeps asking to enter 4 digits for checking account number and doesn't give option to pay by debit card. Anyone else noticed that today or recently?

EDIT: worked from speech enabled option. For some reason touch tone isn't giving me option to use debit card as payment option.

Last edited by dwatcher; Feb 7, 22 at 7:52 am
dwatcher is offline  
Old Feb 11, 22, 11:27 am
  #1534  
 
Join Date: May 2021
Posts: 39
Is their a daily limit for debit payments across all accounts? Once I paid $5k I was subsequently getting blocked on further payments. Curious if I need to wait for tomorrow.
Road_Dog is offline  
Old Feb 21, 22, 1:22 pm
  #1535  
 
Join Date: Dec 2021
Programs: Amex
Posts: 2
No cashback on Upgrade Rewards checking account debit card.
cuthroat likes this.
AWwdxKHtQJ is offline  
Old Feb 22, 22, 5:28 am
  #1536  
 
Join Date: Feb 2015
Posts: 251
Originally Posted by AWwdxKHtQJ View Post
No cashback on Upgrade Rewards checking account debit card.
They were but I saw my last transactions didnt earn anything. Was hoping it was a glitch.

Edit: just looked and saw 1 out of 3 did earn CB. No go for Melio though.

Last edited by Clueless12; Feb 22, 22 at 5:57 am
Clueless12 is offline  
Old Mar 8, 22, 3:41 pm
  #1537  
 
Join Date: Jul 2011
Location: SFO
Programs: UA GS, AA EXP, Marriott Titanium, Hilton Diamond
Posts: 81
Originally Posted by Josh4mc View Post
Anyone been successful paying with the Coinbase debit card for the 4% back?
Yes, though Coinbase eventually disabled my debit card
innerspace likes this.
justpetehere is offline  
Old Mar 9, 22, 8:12 pm
  #1538  
 
Join Date: Dec 2013
Posts: 3,406
Originally Posted by justpetehere View Post
Yes, though Coinbase eventually disabled my debit card
Oh that sucks. I was just going to ask about this. I assume they didn't enable your debit card again? About how long were you doing this before they disabled your debit card?
ericdabbs is offline  
Old Mar 15, 22, 4:06 pm
  #1539  
 
Join Date: Jul 2012
Posts: 34
Can US bank VGC used to pay citibank costco card? I tried today, agent said bank rejected it after filled out the form
hdlz is offline  
Old Mar 15, 22, 8:37 pm
  #1540  
 
Join Date: Sep 2015
Posts: 22
Anyone here ever use twilio for something like this... would love to chat
BLoch12 is offline  
Old Mar 16, 22, 10:29 am
  #1541  
 
Join Date: Apr 2015
Posts: 227
Originally Posted by hdlz View Post
Can US bank VGC used to pay citibank costco card? I tried today, agent said bank rejected it after filled out the form

No
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History05 is offline  
Old Mar 21, 22, 5:48 pm
  #1542  
 
Join Date: Jul 2011
Location: SFO
Programs: UA GS, AA EXP, Marriott Titanium, Hilton Diamond
Posts: 81
Originally Posted by ericdabbs View Post
Oh that sucks. I was just going to ask about this. I assume they didn't enable your debit card again? About how long were you doing this before they disabled your debit card?
About a month. It was locked for "suspicious activity" once and I asked for it to be unlocked. Had a few more charges before it was locked for "suspicious activity" again. When I asked to unlock it they said it would stay locked for violating TOS.
justpetehere is offline  
Old Mar 22, 22, 11:49 pm
  #1543  
 
Join Date: Dec 2013
Posts: 3,406
Originally Posted by justpetehere View Post
About a month. It was locked for "suspicious activity" once and I asked for it to be unlocked. Had a few more charges before it was locked for "suspicious activity" again. When I asked to unlock it they said it would stay locked for violating TOS.
I assume if you cancelled the card and tried to reapply sometime in the future you may be denied?
ericdabbs is offline  
Old Apr 10, 22, 11:25 am
  #1544  
 
Join Date: Oct 2011
Posts: 40
M1 Plus debit card works as payment, but does not appear to earn 1% back. Someone please add this to the wiki (I'm not yet allowed).

I'm surprised there aren't reports on more rewards debit cards listed in the wiki, especially the Discover debit card but also newer crypto ones.
kentchristopher is offline  
Old Apr 23, 22, 10:11 am
  #1545  
 
Join Date: Nov 2014
Posts: 192
Just noticed today I can no longer pay my Citi Costco with a debit card by phone (I haven't called in to try). The menu doesn't even ask for debit/bank account, it goes straight to bank account. Last debit card payment I made was on 4/15.

I can pay my Citi Custom Cash with a debit card.
cuthroat is offline  

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