Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Jan 31, 2022, 7:23 am
#1532
Join Date: May 2021
Posts: 68
Just my experience, there is a delay on citi phone payments that keeps you from paying the same account on subsequent business days. A lot of times when I think a card has failed I have just not taken a holiday or the time of my payments into consideration. The card ends up working the next day.
Feb 7, 2022, 7:43 am
#1533
Join Date: Jun 2012
Posts: 220
Called automated system to make payment today and it keeps asking to enter 4 digits for checking account number and doesn't give option to pay by debit card. Anyone else noticed that today or recently?
EDIT: worked from speech enabled option. For some reason touch tone isn't giving me option to use debit card as payment option.
EDIT: worked from speech enabled option. For some reason touch tone isn't giving me option to use debit card as payment option.
Last edited by dwatcher; Feb 7, 2022 at 7:52 am
Feb 22, 2022, 5:28 am
#1536
Join Date: Feb 2015
Posts: 319
They were but I saw my last transactions didn’t earn anything. Was hoping it was a glitch.
Edit: just looked and saw 1 out of 3 did earn CB. No go for Melio though.
Edit: just looked and saw 1 out of 3 did earn CB. No go for Melio though.
Last edited by Clueless12; Feb 22, 2022 at 5:57 am
Mar 9, 2022, 8:12 pm
#1538
Join Date: Dec 2013
Posts: 3,507
Mar 21, 2022, 5:48 pm
#1542
Join Date: Jul 2011
Location: SFO
Programs: UA GS, AA EXP, Marriott Titanium, Hilton Diamond
Posts: 83
About a month. It was locked for "suspicious activity" once and I asked for it to be unlocked. Had a few more charges before it was locked for "suspicious activity" again. When I asked to unlock it they said it would stay locked for violating TOS.
Mar 22, 2022, 11:49 pm
#1543
Join Date: Dec 2013
Posts: 3,507
I assume if you cancelled the card and tried to reapply sometime in the future you may be denied?
Apr 10, 2022, 11:25 am
#1544
Join Date: Oct 2011
Posts: 44
M1 Plus debit card works as payment, but does not appear to earn 1% back. Someone please add this to the wiki (I'm not yet allowed).
I'm surprised there aren't reports on more rewards debit cards listed in the wiki, especially the Discover debit card but also newer crypto ones.
I'm surprised there aren't reports on more rewards debit cards listed in the wiki, especially the Discover debit card but also newer crypto ones.
Apr 23, 2022, 10:11 am
#1545
Join Date: Nov 2014
Posts: 261
Just noticed today I can no longer pay my Citi Costco with a debit card by phone (I haven't called in to try). The menu doesn't even ask for debit/bank account, it goes straight to bank account. Last debit card payment I made was on 4/15.
I can pay my Citi Custom Cash with a debit card.
I can pay my Citi Custom Cash with a debit card.