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Old Apr 9, 2014, 10:37 pm
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Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Feb 18, 2015, 7:01 am
  #2776  
 
Join Date: Apr 2013
Posts: 343
Originally Posted by PlyrStar93
I believe they started accepting V/MC when I started posting about the Discover credit fee back in post #2725 at the beginning of this month. The wiki needs to be updated, though.
I was really waiting for them to accept V and MC, but the 3% fee is killer especially when you cannot pay more than $999/institution/month.

Any leverage methods to help with 3%?
JunkDiver is offline  
Old Feb 18, 2015, 6:48 pm
  #2777  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
I really wish these [redacted]'s would [redacted] and stop contacting me I want nothing to do with them any more


Dear Valued Customer,

Evolve Money is dedicated to giving you the power to pay your bills whenever, wherever and however you like. We know that having the ability to pay by debit cards is important to many of our users.

Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

This Bill Pay Fee will be waived for most major debit cards, cash load packs and Evolve Money credits. You can continue to use these payment methods free-of-charge.

Note: In the payment summary you will see the new fee amount when using a debit card for which the Bill Pay Fee has not been waived. If the debit card you are attempting to use has a fee, you will have the option to change your payment method before you complete a payment. We will send you a reminder before this change takes place.

We apologize for this inconvenience. We will continue to enhance Evolve Money with the features you request, such as the recent addition of payment by VISA, MasterCard and Discover credit cards. Plus, we have some more big changes we think you will like coming very soon.

If you have any questions, please contact Customer Support at [email protected]. As always, thanks for your continued support of Evolve Money.

The Evolve Money Team

Last edited by cbn42; Feb 18, 2015 at 7:58 pm
ma91pmh is offline  
Old Feb 18, 2015, 6:48 pm
  #2778  
 
Join Date: Jul 2009
Location: RDU
Programs: Delta silver, HH silver, IHG platinum, SPG gold, AMEX platinum
Posts: 400
Nice knowing you evolve.
stealph is offline  
Old Feb 18, 2015, 6:49 pm
  #2779  
 
Join Date: Dec 2012
Location: ORD/AUS
Programs: SW A-List and HH Diamond
Posts: 188
Originally Posted by stealph
Nice knowing you evolve.
+1
cks30 is offline  
Old Feb 18, 2015, 6:50 pm
  #2780  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
What a shame...
glocklt4 is offline  
Old Feb 18, 2015, 6:54 pm
  #2781  
 
Join Date: Oct 2014
Posts: 21
chargesmart

It's a bad day when chargesmart.com is now cheaper (with debit cards)
milesman85 is offline  
Old Feb 18, 2015, 6:55 pm
  #2782  
 
Join Date: Dec 2013
Location: WI
Posts: 181
And boom goes the dynamite. The last slightly useful portion of Evolve disappears. I like this sentence in the email - "Plus, we have some more big changes we think you will like coming very soon." Yeah, sure buddy. Because all the changes to Evolve the last few months have been positive.
mikeyb45 is offline  
Old Feb 18, 2015, 6:55 pm
  #2783  
 
Join Date: Oct 2009
Posts: 152
Evolve is worthless now. So what's next best way to pay mortgage and generate points?
savingwizard is offline  
Old Feb 18, 2015, 6:56 pm
  #2784  
 
Join Date: Oct 2014
Posts: 21
Originally Posted by mikeyb45
And boom goes the dynamite. The last slightly useful portion of Evolve disappears. I like this sentence in the email - "Plus, we have some more big changes we think you will like coming very soon." Yeah, sure buddy. Because all the changes to Evolve the last few months have been positive.
Agreed. Who do they think their customer base is? Anyone with a banking debit card most likely has free billpay.

I could have lived with 1, MAYBE 2% fee.
milesman85 is offline  
Old Feb 18, 2015, 6:59 pm
  #2785  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by milesman85
Agreed. Who do they think their customer base is? Anyone with a banking debit card most likely has free billpay.

I could have lived with 1, MAYBE 2% fee.
Ha they probably have to try recover some of the bucket loads of money they already lost lol
ma91pmh is offline  
Old Feb 18, 2015, 6:59 pm
  #2786  
 
Join Date: Jun 2014
Location: GSO
Posts: 58
I really wonder who will actually use this service now. Oh well, at least I made some use of it. It was a nice way to fund the kids' 529 plans.
ncsam79 is offline  
Old Feb 18, 2015, 7:02 pm
  #2787  
 
Join Date: Oct 2014
Posts: 21
Originally Posted by ma91pmh
Ha they probably have to try recover some of the bucket loads of money they already lost lol
3% is sheer stupidity.
milesman85 is offline  
Old Feb 18, 2015, 7:03 pm
  #2788  
 
Join Date: Apr 2005
Posts: 141
i wish there was a way to delete the evolvemoney account. I don't want to hear from them anymore and without deleting the account they will keep sending emails and reminders.
iridium is offline  
Old Feb 18, 2015, 7:11 pm
  #2789  
 
Join Date: Dec 2013
Posts: 3,511
I am not surprised with Evolve's rogue policy changes. This is just another chapter in the Evolve Money demise. Oh well GG Evolve Money. I see them going the path to bankruptcy. Id rather them charge the flat $1.50 express fee than to kill it altogether.

Originally Posted by iridium
i wish there was a way to delete the evolvemoney account. I don't want to hear from them anymore and without deleting the account they will keep sending emails and reminders.
Why not just change your email address to some phony non-existent email address. This way the emails on their end just keep looping back. I would also update your address with some fake address stuff just to make sure they don't have your real info.
ericdabbs is offline  
Old Feb 18, 2015, 7:14 pm
  #2790  
 
Join Date: Jul 2010
Location: Midwest
Programs: AA LT Gold 1MM ,Hyatt Explorist,Marriott Platinum,HHonors Diamond
Posts: 364
lol@ "enhance"....
OHijAAzi73 is offline  


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