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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Jul 2, 2014, 11:56 am
  #1726  
 
Join Date: May 2014
Posts: 103
Originally Posted by Stoughton
How do you suppose the $ gets on a PP debit card?
+1 (cb)
JohnnyCash is offline  
Old Jul 2, 2014, 12:19 pm
  #1727  
 
Join Date: Feb 2011
Posts: 849
Originally Posted by mft
so has anyone been able to successfully use GCs after 7/1/14 (the start of the new month)? i tried on 7/1 with one GC and received the error message that i had exceeded my 4 payments and to wait for a new month. umm....

and of course, the GC was temporarily charged for the withdrawal like usual.
Not sure if this helps, but here's a data point:
1) First account I made 4 payments to in June, but never got an email. I made 2 payments to it yesterday on 7/1 around 9pm and 10pm and it went through fine with a Visa gc.
2) Second account I made 4 payments to in June, but got an email saying it was suspended until July 1st. I did not attempt to pay this since the payment isn't due until the end of the month.

On another note, has anyone submitted a payment today 7/2? Do you mind sharing what delivery date you are getting? Is it July 7 Monday (bc of the holiday)? The payments I made last night is set for delivery Thurs July 3. Thanks!
cruisingmickey is offline  
Old Jul 2, 2014, 12:37 pm
  #1728  
mft
 
Join Date: Feb 2014
Posts: 25
just tried with another evolve account to another bill pay acct. same problem --- i've exceeded the amount for the month. evolve sucks sometimes. nice that it's free of course, but their weird rules are annoying.
mft is offline  
Old Jul 2, 2014, 12:38 pm
  #1729  
 
Join Date: Jul 2013
Posts: 1,036
Originally Posted by mft
so has anyone been able to successfully use GCs after 7/1/14 (the start of the new month)? i tried on 7/1 with one GC and received the error message that i had exceeded my 4 payments and to wait for a new month. umm....

and of course, the GC was temporarily charged for the withdrawal like usual.
Yes but not to the payee where I received the suspended until July 1 email last month. I got the same message as you.
ibleed0range is offline  
Old Jul 2, 2014, 12:40 pm
  #1730  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by mft
so has anyone been able to successfully use GCs after 7/1/14 (the start of the new month)? i tried on 7/1 with one GC and received the error message that i had exceeded my 4 payments and to wait for a new month. umm....

and of course, the GC was temporarily charged for the withdrawal like usual.
Originally Posted by ibleed0range
Yes but not to the payee where I received the suspended until July 1 email last month. I got the same message as you.
I didn't pay with GCs but I was able to use my T-Mobile prepaid debit yesterday to pay an acct that I got the 4 payment message about last month. So my hold was definitely released. (And I want to note that I used this debit for my 4th payment method to the acct last month so it definitely counts)
cdancer20 is offline  
Old Jul 2, 2014, 1:20 pm
  #1731  
 
Join Date: Jan 2012
Programs: DL, WoH
Posts: 1,253
This better not be rolling 30 day crap.
ricohitman is offline  
Old Jul 2, 2014, 1:24 pm
  #1732  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Originally Posted by ricohitman
This better not be rolling 30 day crap.
In the middle of JUN, didnt someone post that an Evolve rep mentioned rolling days. But we figured they were misinformed ?
Alcibiades is offline  
Old Jul 2, 2014, 1:33 pm
  #1733  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I would say it's not rolling 30 days. My last payment was 06/02. I made new payment on 07/01.
cdancer20 is offline  
Old Jul 2, 2014, 1:51 pm
  #1734  
 
Join Date: May 2014
Posts: 466
Originally Posted by cdancer20
I would say it's not rolling 30 days. My last payment was 06/02. I made new payment on 07/01.
Also, didn't everyone's emails last month reference July 1?
(I didn't get an email, so I can't check...)
Tuppins is offline  
Old Jul 2, 2014, 1:59 pm
  #1735  
 
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
i had 4 payments in june, last on 26th.
made 4 payments today with vgc - all still pending, delivery for 7th. no issues.
dsauch is offline  
Old Jul 2, 2014, 2:04 pm
  #1736  
 
Join Date: Jul 2011
Posts: 21
Originally Posted by mft
just tried with another evolve account to another bill pay acct. same problem --- i've exceeded the amount for the month. evolve sucks sometimes. nice that it's free of course, but their weird rules are annoying.
Are you still having this problem?
willtree is offline  
Old Jul 2, 2014, 2:19 pm
  #1737  
 
Join Date: Apr 2014
Posts: 15
VISA One Vanilla still works??

Since many ppl post (and called) evolve doesn't take PP Business Debit anymore, does VISA One Vanilla still works for bill pay?? I got 2 $500 that i need to liquidate.
rangerc79 is offline  
Old Jul 2, 2014, 2:28 pm
  #1738  
 
Join Date: May 2014
Posts: 466
Originally Posted by rangerc79
Since many ppl post (and called) evolve doesn't take PP Business Debit anymore, does VISA One Vanilla still works for bill pay?? I got 2 $500 that i need to liquidate.
Why don't you just try it?
Tuppins is offline  
Old Jul 2, 2014, 2:32 pm
  #1739  
 
Join Date: Sep 2012
Posts: 212
Originally Posted by ang2383
Not sure if this helps, but here's a data point:
1) First account I made 4 payments to in June, but never got an email. I made 2 payments to it yesterday on 7/1 around 9pm and 10pm and it went through fine with a Visa gc.
2) Second account I made 4 payments to in June, but got an email saying it was suspended until July 1st. I did not attempt to pay this since the payment isn't due until the end of the month.

On another note, has anyone submitted a payment today 7/2? Do you mind sharing what delivery date you are getting? Is it July 7 Monday (bc of the holiday)? The payments I made last night is set for delivery Thurs July 3. Thanks!
I got July 7 as the delivery date.
Jetsfan is offline  
Old Jul 2, 2014, 2:34 pm
  #1740  
 
Join Date: Sep 2012
Posts: 212
An account that was suspended until this month was not working as of July 1. I called customer service and the suspension was lifted while on the phone.
Jetsfan is offline  


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