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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Jun 28, 2014, 12:18 am
  #1666  
 
Join Date: Feb 2004
Location: TX
Posts: 756
Originally Posted by cdancer20
Ouch. Sorry to hear that. I hope you kept good records and the gift cards/reload packs.
Thanks. Yep, I have all the old cards, just hope it's not too messy. Evolve was good about refunding some missing Cigna payments before...granted, that was only 1100 though.
subdawg is offline  
Old Jun 28, 2014, 11:35 am
  #1667  
 
Join Date: Aug 2013
Posts: 240
Seems like there is now way to pay a PNC bank home equity line of credit?
Silverthunder is offline  
Old Jun 28, 2014, 11:46 am
  #1668  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Okay fellas... Fess up. Who tried it?

f0xx is offline  
Old Jun 28, 2014, 11:47 am
  #1669  
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Join Date: May 2014
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Posts: 1,075
Originally Posted by Silverthunder
Seems like there is now way to pay a PNC bank home equity line of credit?
As has been said 5 million times in this thread: contact Evolve and they will get the biller added.
payeco is offline  
Old Jun 28, 2014, 11:47 am
  #1670  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Sounds like an invitation to me
Alcibiades is offline  
Old Jun 28, 2014, 11:51 am
  #1671  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Originally Posted by payeco
As has been said 5 million times in this thread: contact Evolve and they will get the biller added.
Unless they tell you they will see if they can... and it don't. lol
f0xx is offline  
Old Jun 28, 2014, 12:00 pm
  #1672  
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Originally Posted by f0xx
Unless they tell you they will see if they can... and it don't. lol
They haven't failed for me yet. Guess I got lucky.
payeco is offline  
Old Jun 28, 2014, 4:59 pm
  #1673  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by payeco
As has been said 5 million times in this thread: contact Evolve and they will get the biller added.
Not true. i contacted them for 3 of my billers so they can add them, they didn't/couldn't add any of them. so i believe if they could, they would. but they cannot all the time.
ninim2200 is offline  
Old Jun 28, 2014, 5:31 pm
  #1674  
 
Join Date: Dec 2012
Location: Midwest
Programs: UR(ink bold; Freedom), Skymiles Silver, HH Gold, IHG Platinum, Marriott Gold)
Posts: 39
Anyone had issues paying bills today via Evolve using OV cards?
Did the process same as I always do to pay mortgage ($1000 went thru yesterday) and I haven't passed any limits. On my 4th and final submission for this bill this month and it is giving me an error using this card, saying I entered the card info wrong
deaconx31 is offline  
Old Jun 28, 2014, 5:58 pm
  #1675  
 
Join Date: Sep 2011
Posts: 11
I got the same card info is wrong message using OV - this is my first payment in the month
nycdpj is offline  
Old Jun 28, 2014, 6:31 pm
  #1676  
 
Join Date: Dec 2013
Posts: 71
Me too, I'm getting the card info is wrong message using OV. I came here to see what's up.
kip1124 is offline  
Old Jun 28, 2014, 7:09 pm
  #1677  
 
Join Date: Mar 2014
Posts: 59
Facing issue when paying with Vanilla Visa. It can be a temp glitch or god know if like BB load Evolve has also stopped taking Vanilla
xazwa is offline  
Old Jun 28, 2014, 7:55 pm
  #1678  
 
Join Date: May 2014
Posts: 394
Just worked for me. Paid a bill with left over from a money order purchase this morning at a grocery store.
givingitatry is offline  
Old Jun 28, 2014, 8:02 pm
  #1679  
 
Join Date: Mar 2014
Posts: 59
Thumbs up

Originally Posted by givingitatry
Just worked for me. Paid a bill with left over from a money order purchase this morning at a grocery store.
^ Working fine now...
xazwa is offline  
Old Jun 28, 2014, 8:47 pm
  #1680  
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Join Date: May 2014
Location: ILG/PHL
Programs: Amex Plat, AA Gold, SPG Gold, Hyatt Gold, HHonors Gold, Carlson Gold
Posts: 1,075
OVs were having problems everywhere today.
payeco is offline  


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