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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Jun 13, 2014, 4:45 pm
  #1516  
 
Join Date: May 2014
Posts: 201
Originally Posted by phantasmic
Hi five on still having a gobank account. :-P Just loaded mine today. :-)
If you treat it like a bank account, and not a $20 wh0re, it's easy to keep.

And the best part is... there's no monthly cap to the amount you can load. At least I've not hit one yet.
RJP3 is offline  
Old Jun 13, 2014, 7:19 pm
  #1517  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by cdancer20
It is sort of a bug if it's not explained to the customer beforehand (e.g. T&C) or implemented in a way that alerts the user to this issue. To a user not on this thread, how would he/she know.
Originally Posted by sechs
I'm guessing that none of you guys know anything about computer programming....
Given that I have a Masters in it...I would say I do LOL. Believe me that if we do something that our customer's isn't aware of and gives them unnecessary issues, there's going to be issues.
cdancer20 is offline  
Old Jun 13, 2014, 11:08 pm
  #1518  
 
Join Date: Apr 2011
Location: MSP
Programs: DL, BA, AA
Posts: 270
Originally Posted by DaveInLA
Would it make a difference if the $2000 Evolve payments were made after the "due date" and during the grace period?

What I was thinking if doing is making 4x $200 payments during the weekend using Evolve, and then using BB to pay the remaining amount. THe BB payment would be times to also deposit on Monday.
Yes, that makes a big difference. Payments applied after the first would be applied as regular payments.

With Wells Fargo Mortgage, it is not a problem. All payments made after the first are held until the full monthly payment amount due is received. It is then applied as a regular payment without the need to make a call.

You should ask Chase to see if payments are being applied in the same way so you know exactly how they will be applied.
worldtravels is offline  
Old Jun 13, 2014, 11:46 pm
  #1519  
 
Join Date: Apr 2013
Posts: 120
Originally Posted by RJP3
If you treat it like a bank account, and not a $20 wh0re, it's easy to keep.

And the best part is... there's no monthly cap to the amount you can load. At least I've not hit one yet.
That's great b/c i just found a pot of gold and can finally see myself maxing out all other avenues and will need overflow
phantasmic is offline  
Old Jun 14, 2014, 5:25 am
  #1520  
 
Join Date: May 2014
Posts: 201
Originally Posted by phantasmic
That's great b/c i just found a pot of gold and can finally see myself maxing out all other avenues and will need overflow
Think about what a "bank customer" looks like to a bank. Think about what an MS churner looks like. Make sure you look like the former... not the latter.
RJP3 is offline  
Old Jun 14, 2014, 5:42 am
  #1521  
 
Join Date: Oct 2012
Posts: 299
evolve

How to folks here wind up paying a mortgage with Evolve?. In all the years I've had mortgages, the lender (especially in NYState) requires a lender initiated debit from a BA . My current mortgage lender (penfed) only allows a Direct debit on the first of every month that they initiate. It's the first thing they tell you whrn you apply. I had mortgages from Citi/ BofA and Countrywide at various times and they are all the same. And I wouldn't mess around with payments from different accts each month anyway. At least I know that they are getting the funds when required.
barrytuneup is offline  
Old Jun 14, 2014, 6:52 am
  #1522  
 
Join Date: May 2014
Posts: 201
Originally Posted by barrytuneup
How to folks here wind up paying a mortgage with Evolve?. In all the years I've had mortgages, the lender (especially in NYState) requires a lender initiated debit from a BA . My current mortgage lender (penfed) only allows a Direct debit on the first of every month that they initiate. It's the first thing they tell you whrn you apply. I had mortgages from Citi/ BofA and Countrywide at various times and they are all the same. And I wouldn't mess around with payments from different accts each month anyway. At least I know that they are getting the funds when required.
Requiring a direct debit is something that some lenders do for some types of loans/borrowers to cut their risk of late payments, etc. It's the exception, not the rule.
RJP3 is offline  
Old Jun 14, 2014, 6:54 am
  #1523  
 
Join Date: Jun 2014
Posts: 6
[QUOTE=barrytuneup;23032697] In all the years I've had mortgages, the lender (especially in NYState) requires a lender initiated debit from a BA . My current mortgage lender (penfed) only allows a Direct debit on the first of every month that they initiate. It's the first thing they tell you whrn you apply.

Direct Debit form is always included in mortgage application. You are not required to fill out. You can cancel this "service" at anytime.
ckucic is offline  
Old Jun 14, 2014, 10:42 am
  #1524  
 
Join Date: May 2014
Posts: 201
Originally Posted by ckucic

Direct Debit form is always included in mortgage application. You are not required to fill out. You can cancel this "service" at anytime.
Some lenders DO require it in order to qualify for a certain rate/loan.

Never understood why... as there's really no certainty that there will be any money in the account when the do the pull.
RJP3 is offline  
Old Jun 14, 2014, 1:57 pm
  #1525  
 
Join Date: Mar 2005
Location: ATL
Programs: AA, AGR, DL, MR, WoH, UA
Posts: 951
[redacted]

Believe me that if we do something that our customer's isn't aware of and gives them unnecessary issues, there's going to be issues.
That's not the definition of a "bug." Purposely doing something is a "feature."

Just because people don't like a feature does not make it a bug.

Last edited by cbn42; Jun 14, 2014 at 5:38 pm
sechs is offline  
Old Jun 14, 2014, 3:11 pm
  #1526  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
It isn't that hard to do the checks before authorizing the card. I did it in 30 seconds without a degree:

Change:
authorizeCard();
if (duplicatePayment) errMsg = 'Duplicate Payment';
if (tooManyPayments) errMsg = 'Too Many Payments';

To:
if (duplicatePayment) errMsg = 'Duplicate Payment';
else if (tooManyPayments) errMsg = 'Too Many Payments';
else authorizeCard();
HikerT is offline  
Old Jun 14, 2014, 6:15 pm
  #1527  
 
Join Date: Jul 2004
Posts: 377
I can't remember where I read it (maybe FM), but Evolve claimed that you could make more than 4 payments/month, as long as you used "cash" (i.e. reloadits) for anything beyond 4. Well, I just tried exactly that -- used a reloadit to a payee that I had already made 4 payments to -- and I got an error saying that I was over the monthly limit.
jonnydoe1234 is offline  
Old Jun 15, 2014, 2:46 am
  #1528  
 
Join Date: Nov 2013
Location: United States
Posts: 526
Originally Posted by jonnydoe1234
I can't remember where I read it (maybe FM), but Evolve claimed that you could make more than 4 payments/month, as long as you used "cash" (i.e. reloadits) for anything beyond 4. Well, I just tried exactly that -- used a reloadit to a payee that I had already made 4 payments to -- and I got an error saying that I was over the monthly limit.
Contact support, it's not supposed to do that.
Doctor of Credit is offline  
Old Jun 15, 2014, 6:32 am
  #1529  
 
Join Date: Apr 2013
Posts: 68
Originally Posted by jonnydoe1234
I can't remember where I read it (maybe FM), but Evolve claimed that you could make more than 4 payments/month, as long as you used "cash" (i.e. reloadits) for anything beyond 4. Well, I just tried exactly that -- used a reloadit to a payee that I had already made 4 payments to -- and I got an error saying that I was over the monthly limit.
I did the exact same thing yesterday and received the exact same results. Now I have a $500.00 credit with Evolve.
Luvs2Sav12 is offline  
Old Jun 15, 2014, 5:56 pm
  #1530  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
. . . your account with this biller at Evolve Money has been suspended . . .
So I have two accounts with the biller, and I pay both with EM, and I've paid neither more than four times this month.

Any way to figure out which is mistakenly capped without angering the gods?
josephstern is offline  


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