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Old Apr 9, 2014, 10:37 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sechs
Please read the wiki before posting a question.

2/25/2015 - Single payment limit raised to $2999 when using credit or debit cards. Maximum payments per calendar month per individual biller account raised from 1 to 4.

2/18/2015 - Beginning next week, certain debit cards from smaller banks, as well as prepaid debit cards and gift cards will be subject to a 3 percent Bill Pay Fee on each payment.

Evolve now accepts Discover, Visa and Mastercard credit cards with 3% fee.


Debit Cards Not Charged the 3% Fee:
  • Insert here
  • US Bank (but not prepaid)



Transaction Limits:
http://www.evolvemoney.com/transaction-limits/

Daily dollar limits include:
  • $2,999.00 in payments funded by a debit card and/or credit card
  • $999.00 in payments funded by a cash load pack

Individual bill pay dollar limits include:
  • $2999.00 for a single bill funded by a debit card and/or credit card
  • $999.00 for a single bill funded by a cash load pack

Monthly payment limits include:
  • 4 payments per month using a credit or debit card within the dollar limits listed above.
  • Unlimited number of payments per month using a cash load pack within the dollar limits listed above.
  • Maximum of $10,000 total payments per month for credit, debit, and cash load packs combined.

The limits are based on charge date, not payment date.

There are currently no credit cards that can be paid via Evolve.


Tips for Using Evolve
  • No need to register your debit card
  • If your transaction does not go through, you will have to wait for the authorization to fall off your card
  • Using multiple Evolve accounts paying the same biller may lead to your biller being permanently blocked
  • If using GCs with the new scheduling feature, it is important to schedule in such a way that it says your card will be charged today (not on a future date) to prevent a decline; and if you want to avoid the Express Pay fee this also means typically scheduling a few days out (click each date to find one without the fee but still charges your card today).


Mortgages Section
Let us know if payments auto apply to principal or if you have to call

Bank of America: After making 4 payments over the weekend you MUST call (or use online banking messaging) to allocate funds to the regular payment - by default it goes to principal.

Central Mortgage: Appears to go to additional principal payment. YMMV

Chase: Payments with JPMorgan have to fall within a ~5-day window in order for them to be unallocated, otherwise they go to principal. Your window depends on the billing date (usually the 1st of the month). If so, the window is until the 5th, so using Evolve, you have to allow for the payment to post and have it post between ~the 1st and the 5th. PITA

Citi: Made two payments near the end of the month and these were originally "unapplied" and labeled as "additional funds received". A day or two afterwards they moved to principal payments. A quick call to Citi had the payments moved from principal to make up my monthly mortgage payment.

Nationstar Mortgage: Payment applied as an "Additional principal payment" if you sent before the 1st of the month. If you pay after the first, the payment is held until you submit the full payment amount, and then the whole thing is applied to your monthly payment.

PNC: Partial payments will be held aside until payment in full is made. They will send a letter.

Provident Funding: Does not accept partial payments. After month's mortgage is paid, accepts Evolve a additional principal payments.

US Bank: Made 4 payments in June; after a couple of days, payments moved from principal payment to applying to monthly payment w/o a call

Wells Fargo: Two $500 payments day 1, One $500 payment day 2 going over the actual mortgage payment amount due. The payment automatically combined itself to pay the exact amount due once the Third hit. Any amount that was overpaid subsequently went towards principal. Nice to not have to send in the Exact amount, if you don't mind paying some extra principal.


"If you have any problems with gift cards please send us an email at support [at] evolvemoney.com" [Source: AlexAtEvolveMoney]
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Old Jun 25, 2014, 12:19 pm
  #1651  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Originally Posted by buhuffer
just want to confirm, is there a limit of 4 times payment to one bill per month? for example I have paid my wells fargo loan 4 times this month , can i do more? Thanks
Originally Posted by Stoughton
I wish this thread had a wiki.....
Originally Posted by oozze
just want to confirm,
if i made 4 pmts this Fri and Sat (6/27 and 6/28), do I have to wait until 7/27 or 7/29 to pay the next payment or it reset on 7/1?

Thks!

oozze
Originally Posted by Stoughton
I wish this thread had a wiki.....
So much face palm.
f0xx is offline  
Old Jun 25, 2014, 6:03 pm
  #1652  
 
Join Date: Dec 2004
Location: SEA
Posts: 1,887
RTFW (ukulele original)
HikerT is offline  
Old Jun 25, 2014, 10:08 pm
  #1653  
 
Join Date: Jan 2012
Programs: united 1k
Posts: 186
thanks. actually , I got a email from evlove today (yesterday I made 4 payment)

This email is to inform you that your account with this biller at Evolve Money has been suspended due to the volume processed, there is now a 4 payment limit on this account per month. We are unable to allow future payments to this account until July 1, 2014. Please be advised that future attempts to make a payment to this account prior to this date will result in an authorization hold of funds on your attempted payment method. We regret any inconvenience this causes, but hope that you will continue to pay other billers that are available to you through Evolve Money.




Originally Posted by ninim2200
No, you shouldn't pay more than 4
buhuffer is offline  
Old Jun 26, 2014, 8:23 pm
  #1654  
 
Join Date: Feb 2014
Posts: 7
Does anyone know if a payment made in May but delivered in June counts toward the (4 payments/month) limit for May or June? I usually make my mortgage payments during the weekend closest to the 1st but now need to be careful not to go over the limit...
bbeey is offline  
Old Jun 26, 2014, 11:07 pm
  #1655  
 
Join Date: Feb 2004
Location: TX
Posts: 756
Originally Posted by ataturk
Longtime lurker first time poster (a.k.a. the devil incarnate). I have been repaying a bill using Evolve that is about to close (a loan). I assume if I overpay the last month they will just send me a check in the mail. Will the payee be removed at that point, or will I be able to continue to use them to convert payments to cash?

Advanced apologies if this is too stupid a question. Feel free to ignore.
I would be careful. I went a bit crazy and overpaid my mortgage right when I was about to finish my refi. Most of my payments posted and was refunded back to me, but I'm needing to chase down the other 7k.
subdawg is offline  
Old Jun 27, 2014, 6:10 am
  #1656  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by subdawg
I would be careful. I went a bit crazy and overpaid my mortgage right when I was about to finish my refi. Most of my payments posted and was refunded back to me, but I'm needing to chase down the other 7k.
Was that $7k returned to the original debit/gift card?
cdancer20 is offline  
Old Jun 27, 2014, 8:22 am
  #1657  
 
Join Date: Feb 2004
Location: TX
Posts: 756
Originally Posted by cdancer20
Was that $7k returned to the original debit/gift card?
I was escalating it with my lender, but they don't have any record of those extra payments. So now I need to take it up with evolve.
subdawg is offline  
Old Jun 27, 2014, 8:29 am
  #1658  
 
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Originally Posted by subdawg
I was escalating it with my lender, but they don't have any record of those extra payments. So now I need to take it up with evolve.
Ouch. Sorry to hear that. I hope you kept good records and the gift cards/reload packs.
cdancer20 is offline  
Old Jun 27, 2014, 8:39 am
  #1659  
 
Join Date: Aug 2009
Posts: 35
What company owns / is backing evolve? Is it safe?

Am I paranoid? I don't want to load an evolve account with thousands of dollars to pay college tuition bills (that would work, right?) and then find out between loading the account and sending the money, that they folded / ran off with everyone's money.

They are a free service, right? What's their business model / how are they paying their bills? The float on the money they are holding? I'd hate for them to go away

is there some big legitimate named company behind evolve?
not007 is offline  
Old Jun 27, 2014, 9:28 am
  #1660  
 
Join Date: Feb 2014
Posts: 825
Originally Posted by not007
Am I paranoid? I don't want to load an evolve account with thousands of dollars to pay college tuition bills (that would work, right?) and then find out between loading the account and sending the money, that they folded / ran off with everyone's money.

They are a free service, right? What's their business model / how are they paying their bills? The float on the money they are holding? I'd hate for them to go away

is there some big legitimate named company behind evolve?
You know, you could just go to their website and see at the bottom that it is run by Precash...
exarkun is offline  
Old Jun 27, 2014, 9:33 am
  #1661  
 
Join Date: Feb 2003
Location: Khyber Pakhtunkhwa
Posts: 1,929
Originally Posted by not007
is there some big legitimate named company behind evolve ?
the antichrist
Alcibiades is offline  
Old Jun 27, 2014, 1:31 pm
  #1662  
 
Join Date: Feb 2011
Posts: 64
Originally Posted by bbeey
Does anyone know if a payment made in May but delivered in June counts toward the (4 payments/month) limit for May or June? I usually make my mortgage payments during the weekend closest to the 1st but now need to be careful not to go over the limit...
I believe it counts for May. I had the same thing. Payment made in May, delivered June 2. I was able to make 4 additional payments in June on that account. Got the suspend e-mail after the 4th payment.
djangojam is offline  
Old Jun 27, 2014, 2:46 pm
  #1663  
 
Join Date: Jun 2009
Location: DFW
Posts: 454
Just a datapoint - I have paid my mortgage the last few months with 200's. I decided to get rid of some of my $500 OV's and use bluebird bill pay for the final overage. Paid with wife's account and my account and bluebird (To Chase) - got an email 3 days later banning me from Evolve for use of multiple accounts.

I sent them a statement showing my wife and I were both on the account and the amount was slightly under the mortgage that was paid, and they reversed the ban and simply said to not pay using multiple accounts - only to pay with one account - and stay within the 4 payment rule, and they would be okay. I accepted and they removed the ban.

So I guess I'll do a slightly before and after midnight payment next month.
horseymen is offline  
Old Jun 27, 2014, 4:12 pm
  #1664  
 
Join Date: Feb 2014
Posts: 7
Originally Posted by djangojam
I believe it counts for May. I had the same thing. Payment made in May, delivered June 2. I was able to make 4 additional payments in June on that account. Got the suspend e-mail after the 4th payment.
Thank you so much!
bbeey is offline  
Old Jun 27, 2014, 4:22 pm
  #1665  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by bbeey
Thank you so much!
Not in my case, my payment in May posted June 2nd counted as a june payment!
ninim2200 is offline  


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