Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it. If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
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Walmart money kiosks(2013-2015)
#466
Join Date: Feb 2013
Programs: United MP, American AAdvantage, Chase UR, AMEX MR
Posts: 211
The kiosk at my local WM (mountain view) has been moved 90 degree which is in line with the other kiosk (coin changer, key maker, etc). However, it is a direct view from the manager or security office now. Maybe it was just a coincident or the someone got their attention. BTW, kate is still out of service.
#467
Join Date: Mar 2014
Posts: 1
Hi, Just wondering how many money oder each machine has. Try to print out money oder and it freezed in the middle. Have to hold for almost a month to get refund.
#468
Join Date: Jul 2009
Location: KWI
Programs: AA EXP
Posts: 806
The kiosk at my local WM (mountain view) has been moved 90 degree which is in line with the other kiosk (coin changer, key maker, etc). However, it is a direct view from the manager or security office now. Maybe it was just a coincident or the someone got their attention. BTW, kate is still out of service.
#470
Join Date: Aug 2013
Location: Raleigh, NC
Posts: 203
I stopped in a Walmart that I don't normally go to and it had a kiosk. I managed to load 2 BB (while letting someone waiting do a transaction in between. On the 4th card ($500) , I needed an override as it said something about reaching the daily limit. the employee who came over said if I needed to do any more, I would need to go to customer service. He did let me finish that transaction. First time at a kiosk.
#471
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 2,074
#472
Join Date: Dec 2013
Posts: 175
I stopped in a Walmart that I don't normally go to and it had a kiosk. I managed to load 2 BB (while letting someone waiting do a transaction in between. On the 4th card ($500) , I needed an override as it said something about reaching the daily limit. the employee who came over said if I needed to do any more, I would need to go to customer service. He did let me finish that transaction. First time at a kiosk.
#473
Join Date: Mar 2012
Posts: 784
deleted
Last edited by wcj; Jun 29, 2014 at 3:36 pm Reason: dead
#474
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,457
Depends on how many BB's you have, for me, I have 7, so I just load 1-7 with$500, then go back to 1-7 and load another $500 it all has to do with time. Loading 7 then going back doing that 7 all over again take some time.
#475
Join Date: Mar 2012
Posts: 784
deleted
Last edited by wcj; Jun 29, 2014 at 3:36 pm Reason: dead
#476
Join Date: Apr 2013
Posts: 584
At the kiosk? AFAIK, the kiosk limit is $1999.99 at a time, i.e. velocity controlled by time, not by the name on the card. Doesn't matter how many BB cards I have, it's the time needed between amounts. I don't remember the exact amount of time needed, it's like 5-8 minutes or something. Id like to be wrong on this, but it looks to me, like it was just confirmed. You can trade the cards out, but the kiosk still rejects.
Typically, the employees don't reset the kiosk, so it's down the remainder of the day or week. For those of us with three kiosks on our normal commute that are continually down, some of which are probably caused by FTers who are unfamiliar with the limits, I was groaning and suggesting the poster review the thread so that he had the exact amount of time as I realize not all have more than one kiosk so he may need to do more than one round of loads.
Typically, the employees don't reset the kiosk, so it's down the remainder of the day or week. For those of us with three kiosks on our normal commute that are continually down, some of which are probably caused by FTers who are unfamiliar with the limits, I was groaning and suggesting the poster review the thread so that he had the exact amount of time as I realize not all have more than one kiosk so he may need to do more than one round of loads.
The reality is there are a lot of us switching over to the kiosk that used to do vanilla reloads. If this is true, it really should be added to wiki...many of us are going to learn the lesson the hard way.
#477
Join Date: Mar 2012
Posts: 784
deleted
Last edited by wcj; Jun 29, 2014 at 3:37 pm Reason: dead
#478
Join Date: Sep 2012
Posts: 4,431
Trust me, I am well aware of that, lol. What I don't understand is the unwillingness to go to cashiers, Money centers, etc. as well as the kiosk. If they have a cash register, they can typically load, which allows one to move more volume per store without having an employee reset the machine.
#479
Join Date: Aug 2013
Location: Raleigh, NC
Posts: 203
No big deal, I was happy to clear 2 cards so quickly.
Thx for pointing me to the info. The store is a little out of the way, but if I know I can clear out all my cards by spacing them out, I would probably go once in awhile.
Last edited by trippinbilly; Apr 6, 2014 at 1:21 pm
#480
Join Date: Mar 2014
Posts: 55
Trust me, I am well aware of that, lol. What I don't understand is the unwillingness to go to cashiers, Money centers, etc. as well as the kiosk. If they have a cash register, they can typically load, which allows one to move more volume per store without having an employee reset the machine.
I don't know the exact timing, which is why I suggested trippinbilly search for it or I would have just told him. The actual BB thread contains a running discussion of the timing every 4-5 pages I suspect. The first discussion ran for several pages. It's different when loading $500 cards and when loading other denominations because of how quickly one can get to the limit, I.e. the bigger cards hit the limit faster than lets say $200 ones.
I don't add things to wikis, sorry. Not only do I not like them, but I find that some wiki info. is misleading when input by newbies.
I don't know the exact timing, which is why I suggested trippinbilly search for it or I would have just told him. The actual BB thread contains a running discussion of the timing every 4-5 pages I suspect. The first discussion ran for several pages. It's different when loading $500 cards and when loading other denominations because of how quickly one can get to the limit, I.e. the bigger cards hit the limit faster than lets say $200 ones.
I don't add things to wikis, sorry. Not only do I not like them, but I find that some wiki info. is misleading when input by newbies.