May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
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Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Mar 17, 2014, 2:43 pm
#451
Join Date: Aug 2007
Location: SAF (hopefully) or ABQ
Programs: SPG Gold, HH Silver
Posts: 52
At least you all have Kate where you live. I haven't seen any Kate where I live, and in checking the Moneypass ATM locator site, it looks like there aren't any in the entire state of New Mexico.
Mar 17, 2014, 5:49 pm
#453
Join Date: Mar 2005
Location: ATL
Programs: AA, AGR, DL, MR, WoH, UA
Posts: 951
Filed a complaint via the website about the perpetually broken kiosk at my local store over a month ago and didn't even get the courtesy of a response.
Same store now only allows Bluebird loads at customer service, which always has a long line for returns. So, they basically don't give a hoot.
Same store now only allows Bluebird loads at customer service, which always has a long line for returns. So, they basically don't give a hoot.
Mar 17, 2014, 7:36 pm
#454
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Mar 17, 2014, 8:22 pm
#455
Join Date: Mar 2014
Posts: 16
What type of prepaid debit cards do you buy and where do you get them? My first try to test out a VR failed at a 7-11 yesturday....Can't buy em with a CC...dang it!
Mar 17, 2014, 8:34 pm
#456
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
CVS is your best bet for VR.
Prepaid debt would be VISA or MC GC.
Mar 18, 2014, 10:28 am
#458
Join Date: Jul 2011
Posts: 129
Anyone ever encounter this issue? I was loading with a 100VC at a Kate. When it was in the approval state, it declined the transaction. On the receipt it said "Debit not approved host time out." However on BB, it registers as a successful POS reload. So in my case, loaded up with three time outs, used five cards -> got credited with 800.
Mar 18, 2014, 11:11 am
#459
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Mar 19, 2014, 8:38 pm
#460
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
Mine always says unable to process transaction, so I have to stand in the long and slow moving cs line.
Mar 19, 2014, 9:36 pm
#461
Join Date: Jun 2013
Programs: UA 1/MM SPG gold, CEO: Grandmother of 4
Posts: 557
QUESTION? If you buy a M/O from Walmart.......would it be consider cash advance?
Thanks.
Thanks.
Mar 20, 2014, 1:09 pm
#463
Join Date: Jun 2013
Programs: UA 1/MM SPG gold, CEO: Grandmother of 4
Posts: 557
Mar 20, 2014, 3:19 pm
#464
Join Date: Jun 2005
Location: Sweet Home Chicago
Programs: Hilton Gold, Marriott Gold
Posts: 646
Is anyone out there regularly finding kiosks that print MOs? Seems like every kiosk I run across says to see customer service.
Mar 20, 2014, 4:14 pm
#465
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580