As I stated put yourself in his place, you have no idea what his store manager has told him, for all you know he was telling the truth, because that is what the store manager told HIM to say to customers....

He was the store manager.. his name was on the door. I definitely see your point, which is why I wanted to discuss this with the group - but hopefully you see the importance of educating people - especially in the store 2 minutes from your house. If it were different circumstances, I would have likely treated it differently. For instance, if I were shopping out of town on vacation, I would take my 2 and leave.

I am all in favor of educating employees, as less than mediocre service seems to be coming the norm in certain sectors of our society. However, we are also at the mercy of CVS, who can certainly pull the plug on VR's at any time. I would imagine that VR's are loss leaders for the stores, and if we keep pushing and aggravating the managers, as well as trying to purchase extremely high limits of VR's, I'm afraid that it's only a matter of time before they pull the plug system-wide. All in moderation, and keeping under the radar may prolong this for all of us.

Well I just had my first dream about trying to buy VRs so this is basically what my life has become now.

I guess I don't have as much patience as I used to but I wouldn't try to convince any store employees about their own policies. As I have said before, I have received a different policy at every single store I buy vr's at. I just go with the flow. Just like when the ATM at wm is down for 3 or 4 days, go with the flow and don't get wound up about it. I just make sure that I don't have more gc's than I can use for other uses. (Online ins payments, online tuition payments,airfare,etc)

So if he was the store manager then "educating" him was a waste of your time. Since he can set his own rules and policy.

Thank you!

Very simple question - are CVS stores franchises? As far as I am aware they are not.

On the basis that they are NOT franchises then the statement "he can set his own rules and policy" would be completely wrong. He is a corporate employee, and is obliged to follow corporate guidelines.

I agree 100% with Horseymen - as I have had to "educate" staff in Tesco (a large retailer in UK) where we have certain opportunities to buy products from time to time which are beneficial to earning Avios.

Too often, I, and others, have come across employees, whether cashiers, customer service people, or store managers, who attempt to tell us one thing - when they are simply either "making it up" or "trying to enforce their own rules to be on some sort of power trip".

No doubt some people have more time than others, and can accept a "rejection" and move on to another store, or try another day.

I know that my time is VERY LIMITED - when I walk into Tesco (substitute CVS in this space) - I expect EVERY TESCO to behave in a uniform manner - NO EXCEPTIONS WHATSOEVER. And unlike Horseymen, I am only 5'9" and do not have an imposing physical dimension - what I have is KNOWLEDGE and a VERY LOUD VOICE - and I will get my way (if I know what corporate policy is) every time.

I will be in New York next week, and look forward to the new $5K/day CVS limit - as last time I was in NY, it was only $1K.

:D I've had dreams about 5x point CCs with no end to the promo.

Hit them hard guys--just like everyone did with the US Mint. We see how that turned out. Maybe if enough store managers complain to their regional managers about the VR customers, they will pull the plug on VR's very soon. We will then all be less aggravated with the method in which managers are running their stores.

I am shocked at the disparity in policies between stores. I have my regular supplier of VR for now, but the store around the block from me will only take debit or cash. Another store nearby said they will not take any cards (debit or credit) for VR. Perhaps it depends on the history of each store and if stores have had trouble with fraud, their manager gets chewed out and they tighten the rules at that location.

Part of me wants to ask corporate why the disparity, but I think that's those type of request which might end up resulting in a Walgreen's-esque policy across the board.

However, I refuse to do any other business at stores that won't take my card for reloads. So, my money will go to the stores that won't inconvenience me with the games.

I will have the opportunity to see this 1st hand next week - about 10 miles from where I will be staying there are 4 CVS locations within 3 miles of each other - will be interesting to see if there are differences.

I don't know for a fact, but I don't think the database CVS uses to record the DL scans is a national one, most likely regional. As such you may have simply 'crossed the border' to stores using a different DL Db.

Why not try it again - you may find you can now buy $10k a day across these 2 stores. Let us all know.

$10k a day is a bit more than I need to do, but I was able to do $6k yesterday when I add in the $1k I bought at store 3 (with a DL scan).

Be Nice
 

Just an idea here - if anyone is unhappy with any business for any reason, they can usually, and very easily, contact corporate headquarters and just ask a polite question regarding the local store's policy.

I did this when I noticed the only CVS in my town stopped stocking VRs. After about 2 months, I went to the CVS website, and sent a message asking if CVS (store number, and my home town) would be selling VRs any more since they had not had any in the store for the past several weeks. I went to that CVS a few days later, and they were fully stocked. I don't know if it was my query or not, but it was nice to see things back to normal. ;)

It really is best to NOT bring attention to ourselves here. We are after all bending the rules with this activity. All legal - yes, but the more that people bring this out in the open, the more likely the opportunity will be closed.