Vanilla Reload activation issues including "new" website.
Oct 10, 2013, 9:42 am
#242
Join Date: Oct 2012
Posts: 771
Their new site is killing me. Yesterday I was getting the system errors. Earlier this morning I managed to redeem one of two VRs I tried - I never got an actual success message, but the money showed up on BB.
I'm back to 'a system error occurred' messages again now, if I can't get the rest of my stack redeemed soon I'll actually have to pay my mortgage from my checking account (horrors!)
I'm back to 'a system error occurred' messages again now, if I can't get the rest of my stack redeemed soon I'll actually have to pay my mortgage from my checking account (horrors!)
i'll be using VR to load into BB and paying mortgage soon and i wanted to see how people are doing or spreading across cards or one card ...don't want amex to question why i was buying 1k+ from CVS a month heheh
Oct 10, 2013, 10:30 am
#243
Join Date: Jan 2013
Location: DFW
Programs: AA, SPG
Posts: 20
Update: After trying the click several times through the same error message last night, I finally gave up. Got up today, tried the same VR on the same computer/browser and it loaded like it was supposed to. Glad I don't have to call them again. Hope they get this problem fixed sooner rather than later.
Oct 10, 2013, 10:53 am
#244
Join Date: Aug 2013
Posts: 1,207
do you spread your beans over several cards or use same card to buy VR?
i'll be using VR to load into BB and paying mortgage soon and i wanted to see how people are doing or spreading across cards or one card ...don't want amex to question why i was buying 1k+ from CVS a month heheh
i'll be using VR to load into BB and paying mortgage soon and i wanted to see how people are doing or spreading across cards or one card ...don't want amex to question why i was buying 1k+ from CVS a month heheh
Oct 10, 2013, 5:30 pm
#246
Join Date: Aug 2004
Posts: 84
Seems they had website problems today. Earlier today, I tried to load two VRs and both of them gave me an error. I just tried again and they both say they are already redeemed. Weird thing is that I login to BB and one of them actually went through earlier today, but I don't know which one. Just got off the phone with InComm and rep said all he could see is that both were redeemed and suggested I take it up with Amex. Any advice from the forum? Thanks.
Oct 10, 2013, 5:44 pm
#248
Join Date: Aug 2011
Location: On the Lake USA
Programs: Marriott Ambassador, Hilton Diamond because they have nothing higher
Posts: 523
1K is pretty small potatos unless your credit limit is reeeeeally low. I wouldnt be concerned about that at all. I do 5K/month on certain cards and Im not concerned about doing it. Its all what you are personally comfortable with. BTW, there are plenty of legitimate reasons to spend 1K at a DRUG store.
Oct 10, 2013, 8:37 pm
#249
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935
occasionally getting both the pin has been redeemed and the system error, but either a few page reloads fix it or doing a phone reload. So far everything has gone through.
Oct 10, 2013, 11:04 pm
#251
Join Date: Jan 2011
Location: ATL
Programs: DL PM, SPG Plat
Posts: 885
I also got the error message. I went ahead and clicked the load button again (I think that was the button at least - not the cancel button) and it successfully loaded. Repeated for a second bean with exact same result: enter PIN, select reload card, enter card number, receive error message, click reload button and success.
Oct 11, 2013, 10:45 am
#253
Join Date: Oct 2012
Posts: 771
Perhaps once a month you have expensive prescriptions. Pretty hard to spend that on vitamins and diapers. If they really want to know what you bought they can get the info from the merchant. In my Financial Review with Amex they knew already I was buying GC's or reloads. That was before I got shut down by Chase too