Originally Posted by cowboyfan75220

Seems they had website problems today. Earlier today, I tried to load two VRs and both of them gave me an error. I just tried again and they both say they are already redeemed. Weird thing is that I login to BB and one of them actually went through earlier today, but I don't know which one. Just got off the phone with InComm and rep said all he could see is that both were redeemed and suggested I take it up with Amex. Any advice from the forum? Thanks.