Lounge at Manchester T1 - Disgrace

Old Jan 20, 2022, 3:30 am
  #151  
 
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Not going to get into the topic of the mods, as that's against the TOS, however what's clear is that both the MAN and LHR lounges are rubbish. They're neither up to the standards of their Star Alliance peers (at LHR) nor even up to the standards of British Airways at T5, whom the Galleries First has actually arguably improved due to Rona.
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Old Nov 23, 2022, 5:16 am
  #152  
 
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Does anyone know if the Aspire lounge in Manchester T1 is open for LH business passengers ?
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Old Nov 23, 2022, 5:56 am
  #153  
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Originally Posted by RossUK666
Does anyone know if the Aspire lounge in Manchester T1 is open for LH business passengers ?
Oh, Yes, unfortunately & still one of the worst LH contract lounges out there T1 at MAN might fall down before its demolished
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Old Nov 23, 2022, 10:10 am
  #154  
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Originally Posted by chris63
Oh, Yes, unfortunately & still one of the worst LH contract lounges out there T1 at MAN might fall down before its demolished
We live in hope!
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Old Nov 23, 2022, 11:29 pm
  #155  
 
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Originally Posted by RossUK666
Does anyone know if the Aspire lounge in Manchester T1 is open for LH business passengers ?
Chris comment is spot on: one has to keep expectations low to avoid disappointment. Very low.
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Old Nov 25, 2022, 5:34 am
  #156  
 
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Originally Posted by RossUK666
Does anyone know if the Aspire lounge in Manchester T1 is open for LH business passengers ?
yes although they have recently had this new approach to only let you in with reservation meaning paying customers. Keep insisting or ask for manager. This place is a disgrace 🙄
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Old Nov 25, 2022, 11:11 pm
  #157  
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Originally Posted by DUSMUCZRH
yes although they have recently had this new approach to only let you in with reservation meaning paying customers. Keep insisting or ask for manager. This place is a disgrace 🙄
Another low point, hard to imagine they could manage that, LH of course pay & reserve some space accordingly, insisting or asking for the Manager would be the right approach, add to that ask them to call the LH duty Manager
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Old Nov 26, 2022, 2:01 am
  #158  
 
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Originally Posted by DUSMUCZRH
.....this new approach to only let you in with reservation meaning paying customers....
Sorry to be slow... What does this mean? They let in pax on any airline if they pay the entry fee, but wont let LHG pax in with status / C class...??
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Old Nov 27, 2022, 7:08 am
  #159  
 
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Originally Posted by FlyerLX
Sorry to be slow... What does this mean? They let in pax on any airline if they pay the entry fee, but wont let LHG pax in with status / C class...??
They sell lounge passes (pre-sold aka reservation) mostly to tourists who want a good booze deal.
Passengers with status/business class tickets take away seats for paying guests. So they try to send them away :-) Happened twice last month being Senator. I just kept standing around the desk discussing with them - at some point they were annoyed enough to let me in
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Old Nov 27, 2022, 7:45 am
  #160  
 
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Originally Posted by DUSMUCZRH
.... Passengers with status/business class tickets take away seats for paying guests. So they try to send them away.....
Disgusting. I hope you complained in the strongest terms to LH. In turn, LH should make it clear to whichever third world outfit that runs these lounges (the BHX lounge is crap too) that they are in breach of contract. Favouring booze tourists over status pax just because some twit has worked out they get a few pounds extra for booze tourists is a disgrace.
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Old Nov 27, 2022, 11:59 am
  #161  
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Originally Posted by DUSMUCZRH
yes although they have recently had this new approach to only let you in with reservation meaning paying customers. Keep insisting or ask for manager. This place is a disgrace 🙄
It seems unlikely they turn away airline guests: there'll be some sort of contractual obligation to look after them, and they carry with them a payment from the airline.

Lounges routinely turn away PC-type guests when they are busy - but I'm guessing there's a much looser contract between lounge operaors and the providers of this type of perk. Most likely pay less than the airlines, too; so PC guests are admitted on a more or less standby basis.
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Old Nov 27, 2022, 12:32 pm
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Thank you all for the feedback. We haven't gone the LH route to the USA since last Dec - when the lounge was not open. We're familiar with the 'offerings' and as long as we can get a coffee and some yellow gloop on toast or dead pig on barm cake we'll be happy
A poor lounge still beats 'no lounge at all' when we fly with SAS.
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Old Nov 27, 2022, 1:15 pm
  #163  
 
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Originally Posted by IAN-UK
It seems unlikely they turn away airline guests: there'll be some sort of contractual obligation to look after them, and they carry with them a payment from the airline.

Lounges routinely turn away PC-type guests when they are busy - but I'm guessing there's a much looser contract between lounge operaors and the providers of this type of perk. Most likely pay less than the airlines, too; so PC guests are admitted on a more or less standby basis.
yep you`d think that`s the case. never happened anywhere else. I will be there tomorrow and report back if they still do it.
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Old Nov 27, 2022, 8:28 pm
  #164  
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Originally Posted by RossUK666
Thank you all for the feedback. We haven't gone the LH route to the USA since last Dec - when the lounge was not open. We're familiar with the 'offerings' and as long as we can get a coffee and some yellow gloop on toast or dead pig on barm cake we'll be happy
A poor lounge still beats 'no lounge at all' when we fly with SAS.
Some people are easily pleased.

Do agree though that a lounge is better than no lounge..
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Old Nov 27, 2022, 8:30 pm
  #165  
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Originally Posted by DUSMUCZRH
yep you`d think that`s the case. never happened anywhere else. I will be there tomorrow and report back if they still do it.
Commiserations you need to Aspire again today
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