Programs: MilleMiglia, FB, Miles&More, Iberia Plus
Posts: 31
Guys I start to get crazy with this new fares....I got a ticket in P (like poor...) Biz Class; I got the upgrade to F at the gate in FRA.
How is it posible? The new rules for the upgrade don't says that now the status SEN means nothing and the upgrades goes by fare class?
Of course I was more than happy, but the very, very, strange thing was that 15 minutes early at the lounge they denied the upgrade with miles because it was not allowed by the fare rules...
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
Originally Posted by MalboroLi
Guys I start to get crazy with this new fares....I got a ticket in P (like poor...) Biz Class; I got the upgrade to F at the gate in FRA.
How is it posible?
For operational reasons - most likely overbooking...
Programs: MilleMiglia, FB, Miles&More, Iberia Plus
Posts: 31
Originally Posted by jms_uk
For operational reasons - most likely overbooking...
That's totally clear, but, as far as I know, the new procedure for the upgrade in case of overbooking is to upgrade first the high fares (e.g. full fares)