M&M Flight Award Booking - FAQ and Help Thread
#841
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
If booked on the phone, these awards should cost:
12.500 miles in X
17.500 miles in I
If booked online, then they should cost:
12.000 in X
17.000 in I
(per the rules, only oneway awards booked online will be rounded down to 1.000 miles, but I have gotten the rounded down prices on the phone as well)
So, I don't know where the additional 4.500 came from. It should be either +5.000 or +5.500.
12.500 miles in X
17.500 miles in I
If booked online, then they should cost:
12.000 in X
17.000 in I
(per the rules, only oneway awards booked online will be rounded down to 1.000 miles, but I have gotten the rounded down prices on the phone as well)
So, I don't know where the additional 4.500 came from. It should be either +5.000 or +5.500.
#843
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,186
#844
Join Date: Nov 2018
Posts: 5
Apologies if this has been asked and answered already!
I have an award flight booked in September for BHX-FRA-LAX and back in business - some friends of ours are in LAS near the end of our trip, so we'd like to meet them there. Is it possible to add a segment to the return from LAS-LAX (I'm not fussed if it's an award flight, or revenue I'd just like it ticketed all together)
I did call the service centre, and they said no - but I wasn't very confident that the person I spoke to was correct as they seemed very unsure of every answer they gave me!
Thanks in advance!
I have an award flight booked in September for BHX-FRA-LAX and back in business - some friends of ours are in LAS near the end of our trip, so we'd like to meet them there. Is it possible to add a segment to the return from LAS-LAX (I'm not fussed if it's an award flight, or revenue I'd just like it ticketed all together)
I did call the service centre, and they said no - but I wasn't very confident that the person I spoke to was correct as they seemed very unsure of every answer they gave me!
Thanks in advance!
Last edited by Moonio; Apr 24, 2019 at 3:06 pm Reason: Updating routing
#845
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,623
I dumbly was thinking of the Pacific Rim part of Asia, down to Thailand and Singapore (and beyond) as I guess most people do. But you're so right, it's mind boggling when you think of the distance of the Urals to the East coast of the Philippines. Did you know that there is a rudimentary Asian Highway system too? For example, the AH6 runs from Minsk (although it technically begins at the Russian border) all the way to Busan in South Korea, doubling the E30 for much of the way through Russia. Not sure how it works transiting North Korea, not to mention China (Harbin). But this is way OT.
#846
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,186
Apologies if this has been asked and answered already!
I have an award flight booked in September for BHX-FRA-LAX and back in business - some friends of ours are in LAS near the end of our trip, so we'd like to meet them there. Is it possible to add a segment to the return from LAS-LAX (I'm not fussed if it's an award flight, or revenue I'd just like it ticketed all together)
I did call the service centre, and they said no - but I wasn't very confident that the person I spoke to was correct as they seemed very unsure of every answer they gave me!
Thanks in advance!
I have an award flight booked in September for BHX-FRA-LAX and back in business - some friends of ours are in LAS near the end of our trip, so we'd like to meet them there. Is it possible to add a segment to the return from LAS-LAX (I'm not fussed if it's an award flight, or revenue I'd just like it ticketed all together)
I did call the service centre, and they said no - but I wasn't very confident that the person I spoke to was correct as they seemed very unsure of every answer they gave me!
Thanks in advance!
#847
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
#849
Join Date: Nov 2018
Posts: 5
Thanks both for the replies! On reflection, given the fact we can drive it in 4 hours I decided we'll do that, rather than faff on the phone to the senator line for goodness knows how long cancelling and rebooking, or booking a separate ticket and having to go through baggage claim etc at LAX and check in again, we'll just drive!
#850
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,186
Call in. Be aware that if it touches Europe or east asia the level required is a 3 region award, which means 300k wont be enough for 4 pax.
#851
Join Date: Mar 2008
Posts: 4,859
How flexible is M&M nowadays in term of routing and connections? Looking for AAA-XXX-BBB, stop, open jaw CCC-DDD, stop, DDD-EEE stop, EEE-XXX-AAA.
With B through E being in single region of course.
Six segments for multi-zone should be ok.
Two stops and the destination also should be ok.
Potential problem being BBB/CCC open jaw as it's en route to the final destination (DDD). Any experiences with such combinations?
With B through E being in single region of course.
Six segments for multi-zone should be ok.
Two stops and the destination also should be ok.
Potential problem being BBB/CCC open jaw as it's en route to the final destination (DDD). Any experiences with such combinations?
#852
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
How flexible is M&M nowadays in term of routing and connections? Looking for AAA-XXX-BBB, stop, open jaw CCC-DDD, stop, DDD-EEE stop, EEE-XXX-AAA.
With B through E being in single region of course.
Six segments for multi-zone should be ok.
Two stops and the destination also should be ok.
Potential problem being BBB/CCC open jaw as it's en route to the final destination (DDD). Any experiences with such combinations?
With B through E being in single region of course.
Six segments for multi-zone should be ok.
Two stops and the destination also should be ok.
Potential problem being BBB/CCC open jaw as it's en route to the final destination (DDD). Any experiences with such combinations?
We would need actual airport codes to determine if the rest of the itinerary would work. You intended stopovers might actually become your points of turnaround. As per M&M rules, your point of turnaround is determined as follows: of all the airports where you stay for more than 24 hours, the one furthest from your starting point will be your point of turnaround. So you might run into the problem of having two stopovers on what M&M considers your inbound or outbound and / or too many legs on your inbound or outbound.
For example, you will not be allowed to fly JFK-WAW (stopover)-FRA-MUC (destination)-MAD-ZRH (stopover)-JFK. Although it might seem that you have 3+3 legs and a 1 stopover on your outbound + 1 stsopover on your inbound, M&M will see this as:
Outbound: JFK-WAW (destination)
Inbound: WAW-FRA-MUC (stopover)-MAD-ZRH (stopover)-JFK => too many segments and too many stopovers!
(see the distances in GCMapper for the above example: Link)
#853
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,850
As stated above surface segment BBB-CCC en route is not allowed.
I once tried to book CPH-HKT/BKK-SGN (and inbound SGN-BKK-CPH - all TG flights) which was refused (or to be more precisely it was priced as CPH-HKT//SGN-CPH + BKK-SGN). I had to book outbound as CPH-HKT (stopover)-BKK-SGN and thus only allowing a stopover at HKT (or BKK).
I once tried to book CPH-HKT/BKK-SGN (and inbound SGN-BKK-CPH - all TG flights) which was refused (or to be more precisely it was priced as CPH-HKT//SGN-CPH + BKK-SGN). I had to book outbound as CPH-HKT (stopover)-BKK-SGN and thus only allowing a stopover at HKT (or BKK).
#855
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
I am not sure what you mean by "the point of turnaround by distance being a bit below the first stopover", but I guess you were lucky if you got to stop for more than 24h in LAX, SFO and BOS (in this order) on a single M&M roundtrip award starting in Europe.
LAX should gave been your point of turnaround in this routing, since it is further from any airport in Europe than SFO. Thus, you should not have been allowed two stopovers in SFO and BOS on your inbound.
Europe-SFO (stop)-LAX (destination)-BOS (stop)-Europe would have been a valid routing per M&M award rules.
LAX should gave been your point of turnaround in this routing, since it is further from any airport in Europe than SFO. Thus, you should not have been allowed two stopovers in SFO and BOS on your inbound.
Europe-SFO (stop)-LAX (destination)-BOS (stop)-Europe would have been a valid routing per M&M award rules.