Mess in AMS today - April 2022 onwards
Jun 29, 2022, 3:42 am
#1381
Join Date: Mar 2017
Location: AMS
Programs: BAEC Silver, Flying Blue Gold, TK M&S Nobody
Posts: 2,481
I'm not debating whether or not it's the correct procedure (which I think is pretty clear from my comments) my point is that it's a strange setup (versus CDG where there is mostly a true split between SP in security and priority check-in) and odd way to spend resource if people are actually being bumped from inside the area (policing internal SP area versus policing the back gate of SP).
Seems like I'm not the only one who thinks the approach is odd.
Also a bit strange that I have never (when was silver 4 or so years ago) been asked to leave the SP area after checking in or seen anyone ever asked to leave the area for being Silver-can't imagine Silver passengers being bumped from the area being considered a good user experience... makes far more sense to just have them use a priority lane at regular checkin to avoid drama and awkwardness.
Seems like I'm not the only one who thinks the approach is odd.
Also a bit strange that I have never (when was silver 4 or so years ago) been asked to leave the SP area after checking in or seen anyone ever asked to leave the area for being Silver-can't imagine Silver passengers being bumped from the area being considered a good user experience... makes far more sense to just have them use a priority lane at regular checkin to avoid drama and awkwardness.
Jun 29, 2022, 3:45 am
#1382
Join Date: Mar 2017
Location: AMS
Programs: BAEC Silver, Flying Blue Gold, TK M&S Nobody
Posts: 2,481
The scanner gate does not reject silvers or for that matter anyone with a valid boarding pass. Normally (i.e. outside of meltdown times) people coming from the SP check-in area aren't checked by staff either, so while priority security isn't a perk of FB silver, defacto it is as they just walk up the stairs after checkin in at the SP desks.
Jun 29, 2022, 3:47 am
#1383
Join Date: May 2009
Location: AMS
Posts: 2,064
I don't think it's retrofitted actually; this whole security mezzanine level is a new development added in the past 5 or so years, when SP was well-established. They designed it this way to make the whole thing a more seamless experience, and seemingly took for granted that some non-eligible people (notably silver/ste) would be able to use the priority security. I suspect the bp scanner gate is there for billing purposes more than for access control (other than rejecting those without a valid bp at all).
Before they added the mezzanine level for security, you'd walk out the back of the SP check-in area and to a the security entrance with a staffer checking boarding passes for the priority line, and since one could not be presumed to be eligible for it, they checked everyone.
Before they added the mezzanine level for security, you'd walk out the back of the SP check-in area and to a the security entrance with a staffer checking boarding passes for the priority line, and since one could not be presumed to be eligible for it, they checked everyone.
Jun 29, 2022, 4:18 am
#1384
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,294
Flying AMS-HEL next week and then onwards to India. Do Finnair Business class passengers have access to any priority lanes for Terminal entrance?
Jun 29, 2022, 5:19 am
#1385
Join Date: Jul 2005
Location: 39000ft
Posts: 957
Flew in yesterday Tuesday ("busy but not peak day"). I was on a very delayed flight from ABZ (3h+) because a/c flew in with broken APU and then the one and only engine starter at ABZ broke down. So we had to wait until they find an engine starter from WWII as it looked like. So around 4pm, minimal queues at passport control both for the NS-S and the exit to AMS.
However, a friend of mine flying out that time (4-5pm), mentioned that many flights were delayed and then their captain mentioned that this is due to lack of capacity in baggage handling and other departments. He also mentioned that he is ashamed of how KLM cannot manage this situation and apologised for the delay.
However, a friend of mine flying out that time (4-5pm), mentioned that many flights were delayed and then their captain mentioned that this is due to lack of capacity in baggage handling and other departments. He also mentioned that he is ashamed of how KLM cannot manage this situation and apologised for the delay.
Jun 29, 2022, 6:14 am
#1386
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
Haven't departed from AMS before and am due to on a Tues early Aug on a 7.15 AMS-FCO flight in J on KLM. After seeing the queues and messages one would think that it is necessary to arrive 3-4 hours before your flight, but for a 7am departure this seems like madness.
Does anyone have experience of how busy the queues are around 5-6am at the moment?
Does anyone have experience of how busy the queues are around 5-6am at the moment?
Last edited by Xandrios; Jun 29, 2022 at 6:21 am
Jun 29, 2022, 6:48 am
#1387
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,511
Checked bags at the belt at arrivals Amsterdam
=>
and it is not even the end of the Dutch summer holidays yet....
https://nos.nl/artikel/2434545-stape...er-aan-de-hand
So don't pack anything truely special....
=>
and it is not even the end of the Dutch summer holidays yet....
https://nos.nl/artikel/2434545-stape...er-aan-de-hand
So don't pack anything truely special....
Last edited by HadesNL; Jun 29, 2022 at 6:56 am
Jun 29, 2022, 8:17 am
#1389
Join Date: Sep 2021
Posts: 94
Does anyone have experience with getting access to SP check-in and security by showing their ST E+ status with another airline? I understand from this forum and the ST website that this is indeed a benefit, however am yet to see any real-life reports. In my case, I'd have FB Silver on my boarding pass and be able to present a separate ITA ST E+ card.
Jun 29, 2022, 8:35 am
#1391
Join Date: Apr 2009
Location: NYC
Programs: DL Plat, DL AMEX Plat
Posts: 333
Does anyone have experience with getting access to SP check-in and security by showing their ST E+ status with another airline? I understand from this forum and the ST website that this is indeed a benefit, however am yet to see any real-life reports. In my case, I'd have FB Silver on my boarding pass and be able to present a separate ITA ST E+ card.
We then got BPs with Sky Priority printed on all BPs.
Jun 29, 2022, 9:09 am
#1392
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,063
STE(+) status will give you access to the SP check-in area. The agents then don't care further.
STE+ card with other than STE+ status on BP (i.e. no SkyPrio) might or might not work with the gatekeeper of Prio security line. YMMV.
STE+ card with other than STE+ status on BP (i.e. no SkyPrio) might or might not work with the gatekeeper of Prio security line. YMMV.
Jun 29, 2022, 9:36 am
#1393
Join Date: Sep 2021
Posts: 94
ITA isn't part of the same program so unless status was previously matched (something they at one point offered) OP is likely out of luck.
Jun 29, 2022, 12:08 pm
#1394
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,063
This is how it's supposed to work. It's part of the same program. (My only issues with Delta have been around their systems not picking up my status automatically for lounge access and one random issue with boarding where the member of staff didn't get it. )
ITA isn't part of the same program so unless status was previously matched (something they at one point offered) OP is likely out of luck.
ITA isn't part of the same program so unless status was previously matched (something they at one point offered) OP is likely out of luck.
Jun 29, 2022, 2:51 pm
#1395
Join Date: May 2022
Posts: 9
Hi, I'm considering flying from Schiphol on a Schengen flight at 19:45 on 13/07 (i.e. Wednesday). However, I can only get to the airport around 3h before the flight, which I'm not sure is enough. Then again, given it is the middle of the week and a Schengen flight, hand luggage only, that might be enough? Or do you guys think it's too risky (especially in case there are any train delays or other obstacles along the way) and I should just fly the next day when I can get there earlier?