IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
#1636
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
I told the woman on the phone I'd accept cash at the rate of 50p per point. It took her a moment or two to work out I wasn't kidding.
#1637
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
@chrism20: you can probably retire early from the cash that Barclaycard keeps giving you!
I finally got my Creation card and getting it activated and setting up the Creation website access was fairly easy to do.
Does anyone know if the Creation card is already set up for travelling abroad with (like the Barclaycard was) or would I have to tell Creation via the website the dates I would be using it abroad?
I know for my bank debit card I have to enter my travel dates, otherwise it would get declined abroad and they'd phone me to check.
I finally got my Creation card and getting it activated and setting up the Creation website access was fairly easy to do.
Does anyone know if the Creation card is already set up for travelling abroad with (like the Barclaycard was) or would I have to tell Creation via the website the dates I would be using it abroad?
I know for my bank debit card I have to enter my travel dates, otherwise it would get declined abroad and they'd phone me to check.
#1639
Join Date: Sep 2015
Location: South Yorkshire
Programs: Etihad Gold, IHG Platinum, SPG Gold
Posts: 43
I have just been on hold to Creation for 20 minutes and gave up. I am still waiting for all my points to transfer to IHG.
Also I have a refund of £57 showing on a Barclaycard I no longer have!
Also I have a refund of £57 showing on a Barclaycard I no longer have!
#1640
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
I have received my final May Barclaycard statement and lo and behold NUL POINTS! I understood that we were to receive IHG points up to 20 April. No points have been awarded for transactions for 18, 19 and 20 April (my last statement was dated 17 April).
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
#1641
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
I have received my final May Barclaycard statement and lo and behold NUL POINTS! I understood that we were to receive IHG points up to 20 April. No points have been awarded for transactions for 18, 19 and 20 April (my last statement was dated 17 April).
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
#1642
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
A call then from H O later on from same person who gave me £250 compensation in March stating that (1) they had forgotten about the final IHG points for 18/19/20 April. Result £25 compensation. (2) The mysterious £50 goodwill payment on my May statement was NOT the pro rata refund of the £99 fee... it was for something else they had cocked up (news to me! I think I am pretty well clued up on their misdeeds and their subsequent compensation payments). £66 pro rata fee to be returned to me plus £25 compensation. The card is now cancelled. A £116 credit to my current account is now on its way. Yes chrism20, I too will miss the monthly statements!
Oh btw, does the 20 bit in your username refer to a 20 mile exclusion zone you have to observe from their Head Office?! :-)
Last edited by igc324; May 21, 2017 at 2:22 am
#1643
Join Date: Jan 2015
Location: North West UK
Programs: IHG Plat Visa IHG Plat Mastercard
Posts: 87
@chrism20: you can probably retire early from the cash that Barclaycard keeps giving you!
I finally got my Creation card and getting it activated and setting up the Creation website access was fairly easy to do.
Does anyone know if the Creation card is already set up for travelling abroad with (like the Barclaycard was) or would I have to tell Creation via the website the dates I would be using it abroad?
I know for my bank debit card I have to enter my travel dates, otherwise it would get declined abroad and they'd phone me to check.
I finally got my Creation card and getting it activated and setting up the Creation website access was fairly easy to do.
Does anyone know if the Creation card is already set up for travelling abroad with (like the Barclaycard was) or would I have to tell Creation via the website the dates I would be using it abroad?
I know for my bank debit card I have to enter my travel dates, otherwise it would get declined abroad and they'd phone me to check.
#1644
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
I have received my final May Barclaycard statement and lo and behold NUL POINTS! I understood that we were to receive IHG points up to 20 April. No points have been awarded for transactions for 18, 19 and 20 April (my last statement was dated 17 April).
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
It seems right to the bitter end they cock it up! Promised pro rata refund was there but no points.
#1646
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
The Creation card had a little-promoted signup offer doubling the bonus. It comes in 2 tranches of 20,000 points, looks like you qualified - congrats!
#1647
#1648
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
I closed the barclaycard in April and my final statement showed no points, but the points credited normally and correctly (as they always have, or incorrectly in my favour) to my IHG account. So I think it's just an error with the production of the final statement.
I did complain and got £20, which is the only compensation I have ever received from this card. Would have been nice to get more over the past few years but oh well.
I did complain and got £20, which is the only compensation I have ever received from this card. Would have been nice to get more over the past few years but oh well.
#1649
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
I applied for the card a few days before the 40k sign up bonus offer was advertised. Called Creation upon hearing about the offer, to be told it was sitting on my account. The first 20k bonus posted to my IHG last month, the second lot of 20k points posted today.
#1650
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196