Shareholder

Same for me. That would be TA fam rates, airline employees on travel status, etc. Also the ICH Family rate that some people are using.

To me this one is as confusing as the Free Airline Tickets promo last fall which turned out to be a variable credit. It seemed far too confusing and restrictive to take advantage of.

chipsodg

I am so confused and think I have really messed this up! I have 10 nights booked for May in 3 different ICs, I wanted to register for the double points but, the system wouldn't let me and I have registered for the Free Nights, but I booked the stays weeks ago - does that mean I am not getting the points or the free nights?

I have emailed Customer Services but not had a reply yet.

anyone have any ideas what I can do or have I really messed it up?

soitgoes

Potentially.

Maybe PCR can change your reservation.
Alternatively, can you cancel and rebook your reservations so you at least get the free nights offer?

uk1

I think you have I'm afraid. The rules say that bookings from 48 hours before registration counts. You may be lucky and we may find that they don't have the IT. No one knows.

africansky

I have a quick followup question on that. I signed up for the free night offer 2 days ago and made a booking for late May shortly afterwards. But under my offer status, it shows that Registration Date is 04 May 2009. Does that matter or does IHG keep track of the actual registration time? Thanks!

soitgoes

No one knows, but the terms would indicate that you're fine. In addition, PCR has confirmed to me via e-mail that my registration is effective as of April 23 and reservations 48 hours prior to that will count.

I would definitely save your registration confirmation.

nissan motor

There is no need to book two separate stays in order to obtain a free night, right?

I can also book one stay with two consecutive nights at my local Holiday Inn and then get one free night in the IC

rdchen

Correct, the promo is based on nights, not stays.

nissan motor

Wow, that is amazing, isn't it?

soitgoes

There's some uncertainty about free night availability and if certain properties will be excluded. Additionally, the promo is full of all sorts of restrictions. It pays to read the 1500+ words.

NewsBruin

So I signed up for the Free Nights promotion at noon. In the next two months, I have a 5-day HIEx stay (booked by my company in January) and a 2-night HIEx stay (booked this afternoon).

I called the PC Platinum line and was told that the previously booked 5-day stay now will acquire no Free Night credit and no Priority Club points. I was told by the chipper Priority Club staffer that they can't un-sign me up, but I could always cancel and re-book my stay to get the Free Nights credit.

Since I'd have to face the wrath of my travel agents to do the un-booking, I don't think it'd be worth it. Add to that that we haven't been using IHG properties much, and I may have lost a shot at maintaining platinum for 2010.

I shoulda taken the points...

Me2Earth

I think you will earn the points for the January booking (same as me as I had booked some stays before this promo - Great Asia Sale).

But you will not get the double points.

soitgoes mentioned something like slightly modifying your booking if you have access to it. Like adding a guest on the list to trigger an email from PC (something like that).

NewsBruin

I called the Platinum line twice today, and the first answer was "Yes, you'll get points for an existing reservation." The second time around, I got "No, you'll not get points nor Free Night credit." Both said there was no way to undo the promotion registration.

The thing is, I really don't want to get Free Night credit for my 5-day stay. The Free Night timeframe seems kinda tight, and I may have to make bookings I wouldn't have done just to keep them from expiring unused (Or I may use them for wedding guests this June). If I get the points for the January booking, that will be the best of all worlds.

I'll keep an eye on this thread and see what people get. I can't imagine that IHG will let it stand that PC memebers get absolutely nothing for stays that have already been booked.

soitgoes

That is indeed the way the terms are written. It is unfair, I agree, and we don't know how the IT system will actually apply the terms.


I figure it can't hurt, and it triggers a Reservation Modification e-mail, so there's no harm in trying. It may or may not work.

WilcoRoger

I signed up for the Double points alternative, than I noticed too late, that it kicks in from the second stay. Now I have CP stay coming up, where I'd love to have the double points, so I might have to check in at the local HI to make the CP stay "second" This would cost me ca 70€ - is it worth it? This 70€ would get me ca 2500 points at the HI + 7000 as for the CP stay. Is it worth it? 70€ - 9500 points