Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
#2506
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
#2507
Join Date: Feb 2015
Posts: 34
That is why I speculate that they just make sure each person who emailed, has a total of 94 entries - so they issued emails for whatever balance still missing from your account to make the total being 94. That would be my solution if the company is overwhelmed by lots of inquiries - they can easily tally up the plays already submitted in each account that complains about missing emails, and just send out the necessary emails to make each account whole as the rules said one is allowed up to 94 entries.
A quick and dirty solution but serves the purpose and every customer is happy.
A quick and dirty solution but serves the purpose and every customer is happy.
#2508
Join Date: Sep 2015
Posts: 476
Same here. Sent 94 entries in Jan 2nd week and have only got 29 entries. Sent 94 entries for wife a week after and she got 89 emails. Will write to the email mention in the forum. I hope it works.
#2509
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
I think this might be the case. I emailed them last week, and over the weekend, got all my remaining emails - up to 94. But, last Saturday I got one of my letters returned to me because I forgot to put postage on it. So HW took me at my word and gave me 94 plays when they really just got 93.
#2510
Join Date: Aug 2015
Posts: 214
I sent them a message a couple weeks ago asking about my entries, and got the generic 'due to overwhelming response, were taking longer than expected' email. I then sent them one this past Friday, not disrespectful, but more direct, without mentioning right away it was for the IHG promo in case they just autosend that generic message the second they see priceless surprises in the title. I got a response in only a half hour asking for a bit more information, then a human response that they will look into it starting next week. Two days later, all my entries came through.
But if my entries were sitting on a bottom of an unholy pile of mail, I can't think of one method they could just find my entries before looking through thousands of other ones to process right away. I'd be surprised, but they may have just given them to me, since they did ask how many I received so far. I'll never know. Apparently this contest really was full of priceless surprises.
Regardless if this was or wasn't the reason, their response was quick and I believe they put the effort forth to help and are definitely putting in OT for this, so I appreciate that, and I think they'll catch up with all the early entries very soon.
#2511
Original Poster
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
they aren't going to care if they receive one more written entry.
#2512
Join Date: May 2013
Programs: N/A
Posts: 685
Does anyone know why if they received 59 entries, i only have 29 plays?
Shipped letters 1/7 - received emails last night, 2/7
Thank you for your patience and for reaching out to The IHG and MasterCard® Priceless Surprises® Promotion. We have processed a total of 59 entries belonging to you. You currently have 28 tokens available. Please see your unique link below.
Shipped letters 1/7 - received emails last night, 2/7
Thank you for your patience and for reaching out to The IHG and MasterCard® Priceless Surprises® Promotion. We have processed a total of 59 entries belonging to you. You currently have 28 tokens available. Please see your unique link below.
#2513
Join Date: Sep 2012
Posts: 19
I mailed in 94 entries for DW on 1/26. I have received most of mine but zero of hers. Since I don't have a link for her I cannot get to the FAQ page so how do I go about contacting HW to get them to look into this?
I did register her for the promotion before I mailed anything.
I did register her for the promotion before I mailed anything.
#2514
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
I mailed in 94 entries for DW on 1/26. I have received most of mine but zero of hers. Since I don't have a link for her I cannot get to the FAQ page so how do I go about contacting HW to get them to look into this?
I did register her for the promotion before I mailed anything.
I did register her for the promotion before I mailed anything.
#2515
Join Date: Feb 2015
Posts: 102
Size of Paper?
Can anyone confirm how strict the 3" x 5" paper size requirement is?
If I wrote all the info out on notebook paper, or half-sized printer paper, will all my entries be void?
If I wrote all the info out on notebook paper, or half-sized printer paper, will all my entries be void?
#2516
Join Date: Jan 2016
Posts: 30
FAQ Email
When I go to the FAQ/email link, it has my last name listed wrong, will that make a difference, i've had 5K of my 34K points post so far.
I mean they had the right email, so IDK what they are using as their key Identifyers.
I mean they had the right email, so IDK what they are using as their key Identifyers.
Last edited by mschwa3439; Feb 8, 2016 at 9:59 am
#2517
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA Platinum, AS, UA, DL, HHonors Gold, Marriott LTP, Hyatt, IHG Platinum
Posts: 4,707
I got 94 entries from 94 mailings, my wife got 94 from 92. For everyone that is out there missing some, have you tried click on a previous email (I'd keep track of how many that go through). Further, there was a report above that you can click through your account/track your progress in the website. You don't actually need the email. This way, if the email was incorrect, but they have it on you #, you should still be able to play.
#2518
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I would not intentionally violate the rules and hope I would not be caught, if I want to earn something. Plain and Simple.
Index cards are at $0.50 per 100 at Dollar General, slightly more in WalMart or other similar place. If you dont even want to make an effort to get the right instrument to submit your entry, then you might as well forget the whole thing.
Last edited by Happy; Feb 8, 2016 at 10:43 am
#2519
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I would repeat, we are all glad that you are not the one who is overseeing this promo.
Last edited by Happy; Feb 8, 2016 at 10:41 am
#2520
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
I got 94 entries from 94 mailings, my wife got 94 from 92. For everyone that is out there missing some, have you tried click on a previous email (I'd keep track of how many that go through). Further, there was a report above that you can click through your account/track your progress in the website. You don't actually need the email. This way, if the email was incorrect, but they have it on you #, you should still be able to play.
Nonetheless, HW/IHG awarded 500 each to the above 2 "enthusiasm" emails nonetheless.
I never checked the tracker during the whole time. Now we had all our 94 entries played, the tracker does not show any unplayed entries at all.
My guess is because the accounts have already used up all the plays allowed.
Last edited by Happy; Feb 8, 2016 at 11:05 am