Nov 2, 2015, 8:31 am
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
Feb 8, 2016, 10:43 am
#2521
Join Date: Feb 2015
Posts: 102
It wasn't an intentional violation of the rules. I just figured handwriting the info on a sheet of paper was sufficient. Didn't realize they'd be sticklers about the size of the paper.
Feb 8, 2016, 10:50 am
#2522
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
While HW would ignore additional entries above 94 when the few extras apparently are resulted from human error, and even ignore the rule of one entry per envelope, I doubt they would ignore the 3x5 requirement as it would mean all manually handled. You can count on your entries being tossed out if you try to be cute on the paper.
Most of us handwrote our entries on each 3x5 card or paper cut to that size.
However, you could possible take this short cut, given time is running out - handwrite an entry on an index card, do it multiple times, then arrange the index cards to be able printed on a white sheet, either by photocopy or whatever method, then cut out the entries carefully - mail them as a 3x5 - someone on another website did this and it worked.
For the envelope - it has mentioned at least a doz times that you can print labels instead of handwriting the envelope.
Either way, you would need to take action now.
Last edited by Happy; Feb 8, 2016 at 11:02 am
Feb 8, 2016, 10:51 am
#2523
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
The rules say 3x5, I don't think they are measuring but you should come close. Me for the first part and some entries I took those small notepads, and wrote two entries in each, not exactly 3x5 but pretty close, had no problems getting entries. I think those pad sheets are approx. 8x5, but yeah they came close. but then i went and got index cards. easiest way and only .50 for 100 at target.
Feb 8, 2016, 11:08 am
#2524
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
The late comers need to make sure their entries are postmarked no later than 02/15. Given that is a Federal Holiday, the entries really need to be in the post office no later than 02/13 to ensure it would be postmarked latest by 02/14. I were the late comer I would get the entries in by Tuesday.
Feb 8, 2016, 11:13 am
#2525
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Good Point.
The late comers need to make sure their entries are postmarked no later than 02/15. Given that is a Federal Holiday, the entries really need to be in the post office no later than 02/13 to ensure it would be postmarked latest by 02/14. I were the late comer I would get the entries in by Tuesday.
The late comers need to make sure their entries are postmarked no later than 02/15. Given that is a Federal Holiday, the entries really need to be in the post office no later than 02/13 to ensure it would be postmarked latest by 02/14. I were the late comer I would get the entries in by Tuesday.
Feb 8, 2016, 11:26 am
#2526
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Mailed in my 94 entries last week ... today I received 25 emails which opens into a webpage that asking me to pick my floor on an elevator photo for the following results:
2 that says "continue" which means no winnings
2 each 5,000 IHG points
21 each 500 IHG points for a total of 10,500 points
Grand total 20,500 so far ... will see what tomorrow brings!
wife also mailed in her's last week but no emails yet!
2 that says "continue" which means no winnings
2 each 5,000 IHG points
21 each 500 IHG points for a total of 10,500 points
Grand total 20,500 so far ... will see what tomorrow brings!
wife also mailed in her's last week but no emails yet!
Feb 8, 2016, 11:34 am
#2527
Original Poster
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Mailed in my 94 entries last week ... today I received 25 emails which opens into a webpage that asking me to pick my floor on an elevator photo for the following results:
2 that says "continue" which means no winnings
2 each 5,000 IHG points
21 each 500 IHG points for a total of 10,500 points
Grand total 20,500 so far ... will see what tomorrow brings!
wife also mailed in her's last week but no emails yet!
2 that says "continue" which means no winnings
2 each 5,000 IHG points
21 each 500 IHG points for a total of 10,500 points
Grand total 20,500 so far ... will see what tomorrow brings!
wife also mailed in her's last week but no emails yet!
Feb 8, 2016, 11:37 am
#2528
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Feb 8, 2016, 11:47 am
#2529
Join Date: May 2005
Posts: 80
email to helloworld?
Can anyone post an email address to contact helloworld?
Sent my entries a while ago, and haven't got a single email from them.
Sent my entries a while ago, and haven't got a single email from them.
Feb 8, 2016, 12:02 pm
#2530
Join Date: Apr 2011
Location: USA
Programs: DL DI AA LTPL MAR LTPL HY GL
Posts: 477
You could contact them here:
https://www.helloworld.com/contact
I did for 2 cases (for me and for another member of my family) and we both got the remaining "plays" within 2-3 days.
Feb 8, 2016, 12:31 pm
#2531
Join Date: Aug 2012
Location: LGB
Programs: B6 Mosaic, AA GLD, Hyatt PLT, HHonors Gold, SPG Gold, Starbucks Gold
Posts: 88
Results
Mailed:
35 entries on 12/20
30 entries on 1/11
29 entries on 1/20
Results:
1 x 5000
3 x 2000
1 x 1000
35 x 500
Still waiting for 54 entries
Handwritten unlined index cards, no line labels, one line for whole address, same phone number written twice, non-IHG Mastercard, handwritten envelopes for first 35, computer printed for second and third batch. No trademark/copyright symbols.
Received:
3 emails on 1/21
2 emails on 1/22
1 email on 1/23
1 email on 1/24
1 email on 1/25
1 email on 1/26
31 emails on 1/28
No emails since
35 entries on 12/20
30 entries on 1/11
29 entries on 1/20
Results:
1 x 5000
3 x 2000
1 x 1000
35 x 500
Still waiting for 54 entries
Handwritten unlined index cards, no line labels, one line for whole address, same phone number written twice, non-IHG Mastercard, handwritten envelopes for first 35, computer printed for second and third batch. No trademark/copyright symbols.
Received:
3 emails on 1/21
2 emails on 1/22
1 email on 1/23
1 email on 1/24
1 email on 1/25
1 email on 1/26
31 emails on 1/28
No emails since
Feb 8, 2016, 12:33 pm
#2532
Join Date: Jan 2016
Location: Chicago, IL
Programs: HHonors Diamond, IHG Platinum Elite
Posts: 13
I've used their contact page twice and both times got an automated generic response saying they are overwhelmed. Any suggestions?
Feb 8, 2016, 12:39 pm
#2533
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Feb 8, 2016, 12:58 pm
#2534
Join Date: Jan 2016
Posts: 30
Datapoint: I received 36 new emails today; prior to that I "re-played" my old emails, and it allowed me to play the game....I tried this for 36 times until I got the "continue message" I then tried to play the "new" emails, and it did not let me play...so idk if each email is unique or what..
Feb 8, 2016, 1:01 pm
#2535
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Datapoint: I received 36 new emails today; prior to that I "re-played" my old emails, and it allowed me to play the game....I tried this for 36 times until I got the "continue message" I then tried to play the "new" emails, and it did not let me play...so idk if each email is unique or what..