Please post your Ambassador experiences (Archive Thread 2008 - 2013)
Jun 12, 2011, 3:22 pm
#106
Join Date: May 2011
Programs: As many as I can!
Posts: 344
You're right - the hotel is expensive, but is a good value for points given convenient location in the city (for tourist-y activities!).
Jun 14, 2011, 9:05 pm
#107
Join Date: Mar 2008
Location: TKY, Japan, SFO, CA
Programs: Marriott Rewards, Star Alliance, PC Plat Amb, Delta
Posts: 254
IC Yokohama Grand
Also wrote entry in IC Yokohama Master Thread
What is your Priority Club status?
Platinum Ambassador
Were you happy with the hotel/stay?
Happy
Which room did you book and which upgrade did you receive?
Booked 2 nights in deluxe & upon phone confirmation assigned a Phantom Premier Room which I contested. Club upgrade confirmed after that. Booking done 1 night each in hubby's account & the other one in mine. Both of us PAmb.
What was your welcome gift?
Got 2 bottles of water, IC Chocolates for 2 days
Did you receive fruit in the room?
2 strawberries, a bunch of grapes & a loquat
How is the Club Lounge?
Up on 20+ floor, great views.
Nice & cozy. Plentiful drink & canape offerings from 5 PM but beware of getting there too late. An hour before closing they hardly had any canapes left.
They used to serve breakfast here too until after the Earthquake to abide by energy conservation measures
What was good ?
Rates (cheapest of all IC properties in Tokyo)
Location - lots of malls, restaurants, places to see, Chinatown, etc
Upgrade - Club access booking deluxe (cheapest rate)
Club Room- good eats, if you make it on time !
Turn down service & bath amenity replenishing
Efficient service
Received letter from Management acknowledging survey response
and what was bad
No special occasion recognition - Bday & anniversary celebration
No welcome letter
Value for or Priority Club Points?
Good
Would you return?
Yes
What is your Priority Club status?
Platinum Ambassador
Were you happy with the hotel/stay?
Happy
Which room did you book and which upgrade did you receive?
Booked 2 nights in deluxe & upon phone confirmation assigned a Phantom Premier Room which I contested. Club upgrade confirmed after that. Booking done 1 night each in hubby's account & the other one in mine. Both of us PAmb.
What was your welcome gift?
Got 2 bottles of water, IC Chocolates for 2 days
Did you receive fruit in the room?
2 strawberries, a bunch of grapes & a loquat
How is the Club Lounge?
Up on 20+ floor, great views.
Nice & cozy. Plentiful drink & canape offerings from 5 PM but beware of getting there too late. An hour before closing they hardly had any canapes left.
They used to serve breakfast here too until after the Earthquake to abide by energy conservation measures
What was good ?
Rates (cheapest of all IC properties in Tokyo)
Location - lots of malls, restaurants, places to see, Chinatown, etc
Upgrade - Club access booking deluxe (cheapest rate)
Club Room- good eats, if you make it on time !
Turn down service & bath amenity replenishing
Efficient service
Received letter from Management acknowledging survey response
and what was bad
No special occasion recognition - Bday & anniversary celebration
No welcome letter
Value for or Priority Club Points?
Good
Would you return?
Yes
Jun 18, 2011, 8:41 am
#108
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,364
IC London Park Lane
- What is your Priority Club status?
Platinum Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel?
Very, exceptional service provided
- Which room did you book and which room did you receive?
Booked superior room, received deluxe room on club floor.
- How are the rooms?
Nice but not as nice as some other IC's
- How is the exec. lounge?
Wasn't included but looked very nice
- What was good and what was bad?
Good:
-extremely friendly service and staff
-very good location
-was offered all of the ambassador benefits even though it was a reward stay
-strawberries and bottled water in room free of charge
-nice extras such as B & O TV and Bose stereo in room
Not Bad but could be better:
-20 per person for breakfast is a bit steep even for London
-Room wasn't available at 11 AM (no problem with that) but bag left with concierge wasn't brought to room until we asked about it and although number was taken to call when room was ready we never did get a call to say it was now ready (again, not big issues but could be better)
- Value for $ or Priority Club Points? Would you return?
Absolutely, for reward stay brilliant! Not sure I would want to pay 600 for same room with cash though. Staff were exceptional and couldn't do enough for us.^
Platinum Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel?
Very, exceptional service provided
- Which room did you book and which room did you receive?
Booked superior room, received deluxe room on club floor.
- How are the rooms?
Nice but not as nice as some other IC's
- How is the exec. lounge?
Wasn't included but looked very nice
- What was good and what was bad?
Good:
-extremely friendly service and staff
-very good location
-was offered all of the ambassador benefits even though it was a reward stay
-strawberries and bottled water in room free of charge
-nice extras such as B & O TV and Bose stereo in room
Not Bad but could be better:
-20 per person for breakfast is a bit steep even for London
-Room wasn't available at 11 AM (no problem with that) but bag left with concierge wasn't brought to room until we asked about it and although number was taken to call when room was ready we never did get a call to say it was now ready (again, not big issues but could be better)
- Value for $ or Priority Club Points? Would you return?
Absolutely, for reward stay brilliant! Not sure I would want to pay 600 for same room with cash though. Staff were exceptional and couldn't do enough for us.^
Jun 18, 2011, 11:20 pm
#109
Join Date: Mar 2010
Location: CAE,AGS
Programs: AAExP, Hyatt Globalist, HHonors Gold, IHG Spire, Marriott Plat
Posts: 3,124
Intercontinental Prague
What is your Priority Club status?
Platinum Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Somewhat
- Which room did you book and which upgrade did you receive?Booked King Bed Deluxe (195euro) - Assigned Executive Corner Room 4th floor
Two paid days - two days on points (80K) (allowed to keep 'upgrade')
- How is the exec. lounge?
Supposedly a club floor, but was not offered
- What was good and what was bad?
Good:
Complimentary Breakfast for One Day of the four
Amenity: Lovely bottle of red wine, fruit, water
Location: Close to Old Town, River, and Castle
Clean room, nice enough view
Overall service (cleaning, turn-down service, spa, concierge) - Good
Bad:
Breakfast snafu: Would not carry over one of my complimentary breakfast to a points day when I couldn't use it.
Front desk personnel, for the most part professional, but could be a little short at times
Internet charges: outrageous - Sign-up page is very misleading - ended up paying 80euro/$115 for three days (thought I was signing up for a 695 CZK ThreeDay Package-turns out it was 695 each day for the three days-incredible scam!)
- Value for $ or Priority Club Points? Would you return?
I don't think so
Platinum Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Somewhat
- Which room did you book and which upgrade did you receive?Booked King Bed Deluxe (195euro) - Assigned Executive Corner Room 4th floor
Two paid days - two days on points (80K) (allowed to keep 'upgrade')
- How is the exec. lounge?
Supposedly a club floor, but was not offered
- What was good and what was bad?
Good:
Complimentary Breakfast for One Day of the four
Amenity: Lovely bottle of red wine, fruit, water
Location: Close to Old Town, River, and Castle
Clean room, nice enough view
Overall service (cleaning, turn-down service, spa, concierge) - Good
Bad:
Breakfast snafu: Would not carry over one of my complimentary breakfast to a points day when I couldn't use it.
Front desk personnel, for the most part professional, but could be a little short at times
Internet charges: outrageous - Sign-up page is very misleading - ended up paying 80euro/$115 for three days (thought I was signing up for a 695 CZK ThreeDay Package-turns out it was 695 each day for the three days-incredible scam!)
- Value for $ or Priority Club Points? Would you return?
I don't think so
Jul 1, 2011, 10:54 am
#110
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
IC One Thousand Island Lake Resort (Qiandaohu)
- What is your Priority Club status?
Platinum Ambassador
- Were you happy with the hotel?
Yes!!
- Which room did you book and which room did you receive?
Booked standard garden view AP, upgraded to Club Lake View (lounge closed during weekdays so given breakfast)
- How are the rooms?
-Beautifuly appointed, with hardwood floors.
-Smallish balcony with lounge area
-Couch inside with beautiful view
-Big, soft bed
-Spacious bathroom, separate bathtub, toilet, shower.
- The view from the rooms could be the most beautiful view I've seen in China (and I've been almost everywhere in China)
-How is the exec. lounge?
N/A
- What was good and what was bad?
Good:
- Upgrade. The lake view is the best part of this hotel - it makes the West Lake in Hangzhou look bad.
- Service was thorough
-Grounds include a bunch of walking trails and gardens, along with 3 pools, a gym, game rooms, restaurants
- Hotels is brand new, and is quiet. If this place ever becomes too popular with Chinese tourists, it might lose it's charm. In all Qiandaohu is relatively undeveloped, clean, and quiet.
Bad:
- Not much for dining options - the hotel options are overpriced and average. The remote location makes it hard to eat, so pack some food. There's a Chinese restaurant down the street serving local fish and chicken
- Value for $ or Priority Club Points? Would you return?
Yes! Highly recommended, and will write a report soon
Platinum Ambassador
- Were you happy with the hotel?
Yes!!
- Which room did you book and which room did you receive?
Booked standard garden view AP, upgraded to Club Lake View (lounge closed during weekdays so given breakfast)
- How are the rooms?
-Beautifuly appointed, with hardwood floors.
-Smallish balcony with lounge area
-Couch inside with beautiful view
-Big, soft bed
-Spacious bathroom, separate bathtub, toilet, shower.
- The view from the rooms could be the most beautiful view I've seen in China (and I've been almost everywhere in China)
-How is the exec. lounge?
N/A
- What was good and what was bad?
Good:
- Upgrade. The lake view is the best part of this hotel - it makes the West Lake in Hangzhou look bad.
- Service was thorough
-Grounds include a bunch of walking trails and gardens, along with 3 pools, a gym, game rooms, restaurants
- Hotels is brand new, and is quiet. If this place ever becomes too popular with Chinese tourists, it might lose it's charm. In all Qiandaohu is relatively undeveloped, clean, and quiet.
Bad:
- Not much for dining options - the hotel options are overpriced and average. The remote location makes it hard to eat, so pack some food. There's a Chinese restaurant down the street serving local fish and chicken
- Value for $ or Priority Club Points? Would you return?
Yes! Highly recommended, and will write a report soon
Jul 2, 2011, 3:49 pm
#111
Join Date: Nov 2010
Location: Bristol, UK
Programs: HH D, Rad VIP, Marriott G
Posts: 5,364
IC London Park Lane, UK
What is your Priority Club status?
Platinum Ambassador
Were you happy with the hotel/stay?
Yes, very happy.
Which room did you book and which upgrade did you receive?
Booked Standard room on points, received superior room.
What was your welcome gift?
Bottle of still water, cookies.
Did you receive fruit in the room?
Yes, very nice peaches.
How is the Club Lounge?
N/A due to points stay.
What was good ?
-Excellent service throughout stay
-was phoned when room became ready and bag was brought up to room
-personal note from guest services welcoming me back was a nice touch
-received Ambassador benefits even though it was a reward stay
-all staff are very attentive and helpful, couldn't do enough for us
-early check-in (tried at 11 AM, room ready at 1 PM)
-Late check out and paper happily provided without having to ask for them
-no issues leaving bags after check out for a few hours
-nice stereo and TV in room (Bose, B & O)
and what was bad
Nothing.
Value for or Priority Club Points?
Excellent, will definitely come back again for paid or reward stays.
Would you return?
Yes[/QUOTE]
Platinum Ambassador
Were you happy with the hotel/stay?
Yes, very happy.
Which room did you book and which upgrade did you receive?
Booked Standard room on points, received superior room.
What was your welcome gift?
Bottle of still water, cookies.
Did you receive fruit in the room?
Yes, very nice peaches.
How is the Club Lounge?
N/A due to points stay.
What was good ?
-Excellent service throughout stay
-was phoned when room became ready and bag was brought up to room
-personal note from guest services welcoming me back was a nice touch
-received Ambassador benefits even though it was a reward stay
-all staff are very attentive and helpful, couldn't do enough for us
-early check-in (tried at 11 AM, room ready at 1 PM)
-Late check out and paper happily provided without having to ask for them
-no issues leaving bags after check out for a few hours
-nice stereo and TV in room (Bose, B & O)
and what was bad
Nothing.
Value for or Priority Club Points?
Excellent, will definitely come back again for paid or reward stays.
Would you return?
Yes[/QUOTE]
Jul 2, 2011, 8:07 pm
#112
Join Date: Apr 2006
Location: Boston
Programs: All of the above
Posts: 398
Le Grand
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Absolutely!!! What's not to love in Paris!
Which room did you book and which upgrade did you receive?
Booked club room,upgraded to Opera View Room.
How are the rooms?
Nicely appointed,2 balconies,one in large bathroom with separate shower and tub.Good closet space,verrrry comfortable bed
How is the exec. lounge?
Fabulous...excellent food, breakfast buffet,omelets to order,canapes,elegant pastries,champagne,cocktails,free wifi
What was your welcome gift?
2 bottles of mineral water and a fruit platter. Cookies from Fauchon,chocolates.
Did you receive fruit in the room?
Yes. 4 nectarines
What was good and what was bad?
Good
Upgrade
birthday recognition ( 2 cakes with gold leaf decor etc))
club room
meticulous housekeeping
staff
Bad
Nothing
Value for $ or Priority Club Points?
Very expensive (2 paid,one BOGO,2 points) good value for free nights. 90 euro /night for club room on free nights.Actually a steal for free nights!
Would you return?
Absolutely! Tomorrow if I could!
Absolutely!!! What's not to love in Paris!
Which room did you book and which upgrade did you receive?
Booked club room,upgraded to Opera View Room.
How are the rooms?
Nicely appointed,2 balconies,one in large bathroom with separate shower and tub.Good closet space,verrrry comfortable bed
How is the exec. lounge?
Fabulous...excellent food, breakfast buffet,omelets to order,canapes,elegant pastries,champagne,cocktails,free wifi
What was your welcome gift?
2 bottles of mineral water and a fruit platter. Cookies from Fauchon,chocolates.
Did you receive fruit in the room?
Yes. 4 nectarines
What was good and what was bad?
Good
Upgrade
birthday recognition ( 2 cakes with gold leaf decor etc))
club room
meticulous housekeeping
staff
Bad
Nothing
Value for $ or Priority Club Points?
Very expensive (2 paid,one BOGO,2 points) good value for free nights. 90 euro /night for club room on free nights.Actually a steal for free nights!
Would you return?
Absolutely! Tomorrow if I could!
Last edited by flylinda; Jul 2, 2011 at 8:08 pm Reason: add priority status
Jul 4, 2011, 9:52 pm
#113
Join Date: May 2010
Location: Canada, Eh?
Posts: 294
Intrecontinental Suites, Cleveland
What is your Priority Club status
Platinum ambassador
Were you happy with the hotel
Yes.Very
Which room did you book/receive
Booked Superior double suite. It was the same price as the Standard suite. Received the Superior suite.
How were the rooms.
Large living room with fridge, microwave, plates and cutlery. Well kept.
Two large screen HD tv's, table, 4 chairs, sofa...etc.
Ample closet space.
Asked for 7th floor room rather than 8th floor. The rooftop air conditioning system can be noisy for those on the 8th.
What was good/bad
Free wifi and breakfast for Ambassadors. Excellent breakfast buffet--otherwise $14 and still a good value.
Excellent service throughout from checkin to breakfast to departure.
The only drawback is its location. You need a car to attractions or restaurants. Almost entirely valet parking. That meant a lot of small tips if you wished to use the hotel as a point to change clothing, shower mid-day...etc.
Value
Saved the best for last. The weekend rate was $90.00---and remember that included wifi and a breakfast buffet.
Would you return
Yes. In a heartbeat.
It's a 600 mile drive for me, but Cleveland is home to the Rock n' Roll Hall of Fame, great museums at University Circle, and a healthy rivalry with Toronto's baseball and basketball teams.
Platinum ambassador
Were you happy with the hotel
Yes.Very
Which room did you book/receive
Booked Superior double suite. It was the same price as the Standard suite. Received the Superior suite.
How were the rooms.
Large living room with fridge, microwave, plates and cutlery. Well kept.
Two large screen HD tv's, table, 4 chairs, sofa...etc.
Ample closet space.
Asked for 7th floor room rather than 8th floor. The rooftop air conditioning system can be noisy for those on the 8th.
What was good/bad
Free wifi and breakfast for Ambassadors. Excellent breakfast buffet--otherwise $14 and still a good value.
Excellent service throughout from checkin to breakfast to departure.
The only drawback is its location. You need a car to attractions or restaurants. Almost entirely valet parking. That meant a lot of small tips if you wished to use the hotel as a point to change clothing, shower mid-day...etc.
Value
Saved the best for last. The weekend rate was $90.00---and remember that included wifi and a breakfast buffet.
Would you return
Yes. In a heartbeat.
It's a 600 mile drive for me, but Cleveland is home to the Rock n' Roll Hall of Fame, great museums at University Circle, and a healthy rivalry with Toronto's baseball and basketball teams.
Jul 5, 2011, 2:52 pm
#114
Join Date: Jun 2008
Location: CT, USA
Programs: Delta Silver, United 2P, SQ, SPG Plat, PC Plat AMB, Hyatt Dia, Hilton Gold, Accor Plat
Posts: 371
IC Boston
What is your Priority Club status
Platinum ambassador
Were you happy with the hotel
No
Which room did you book/receive
Booked King Club which seemed good value. On check-in was told I had been upgraded but not on Club floor, moved instead to 9th floor a front water facing room.
How were the rooms.
Room was just ok - new but cramped. View was just ok. Received fruit+water (see below) on check-in.
My wife and I could only watch the tv from the bed and the sliding windows into the bathroom seemed ridiculous.
What was good/bad
Breakfast in lounge was decent and breakfast lounge staff efficient and pleasant. Decent hot and cold items and replenished often. Lounge drinks and snacks impressive.
Did not dine eleswhere in hotel.
Bad - faced difficultly in obtaining water. Was told there would be a charge. I pointed out we had booked a club room and that the lounge had run out of mineral water (which they had). Finally upon our return a bottle of Fiji water was waiting. I'm always surprised at how the HI/HIX and others are happy to provide free water and yet IC wants to nickel+dime you. The water issue however paled in comarison to the Daily $40 valet parking charge. To top it off - you have to retrieve your car yourself from the parking garage (how is that valet??).
Value
The extra $40 per day for parking - plus the attempted water charge (which did not appear on my final bill) I did not consider good value. The excuse about the parking being managed / operated by a 3rd party didn't do much to help me out. Was not happy about being moved to a non-club floor room which felt cramped.
Would you return
We are going back to Boston, but not to this IC. I'll either opt for an SPG / Hyatt or look at the HI Gardens. The thing about Hyatt and SPG top tier is that you are truly viewed and valued as top guests with all the benefits of comp lounge / breakfasts, best rooms and internet. I'm sure I'd pay for parking anywhere in Boston, but $40/day seems heinous.
I've got an IC TS stay coming up in a week (not driving to NYC) and will be interesting to note the comparison between these 2 locations.
Platinum ambassador
Were you happy with the hotel
No
Which room did you book/receive
Booked King Club which seemed good value. On check-in was told I had been upgraded but not on Club floor, moved instead to 9th floor a front water facing room.
How were the rooms.
Room was just ok - new but cramped. View was just ok. Received fruit+water (see below) on check-in.
My wife and I could only watch the tv from the bed and the sliding windows into the bathroom seemed ridiculous.
What was good/bad
Breakfast in lounge was decent and breakfast lounge staff efficient and pleasant. Decent hot and cold items and replenished often. Lounge drinks and snacks impressive.
Did not dine eleswhere in hotel.
Bad - faced difficultly in obtaining water. Was told there would be a charge. I pointed out we had booked a club room and that the lounge had run out of mineral water (which they had). Finally upon our return a bottle of Fiji water was waiting. I'm always surprised at how the HI/HIX and others are happy to provide free water and yet IC wants to nickel+dime you. The water issue however paled in comarison to the Daily $40 valet parking charge. To top it off - you have to retrieve your car yourself from the parking garage (how is that valet??).
Value
The extra $40 per day for parking - plus the attempted water charge (which did not appear on my final bill) I did not consider good value. The excuse about the parking being managed / operated by a 3rd party didn't do much to help me out. Was not happy about being moved to a non-club floor room which felt cramped.
Would you return
We are going back to Boston, but not to this IC. I'll either opt for an SPG / Hyatt or look at the HI Gardens. The thing about Hyatt and SPG top tier is that you are truly viewed and valued as top guests with all the benefits of comp lounge / breakfasts, best rooms and internet. I'm sure I'd pay for parking anywhere in Boston, but $40/day seems heinous.
I've got an IC TS stay coming up in a week (not driving to NYC) and will be interesting to note the comparison between these 2 locations.
Jul 6, 2011, 7:13 am
#115
Join Date: Jan 2011
Posts: 123
IC Budapest
What is your Priority Club status?
Platinum Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked 2 nights standard room and 1 night standard clubroom, upgraded to river view, only bad thing it was opposite lifts.
How are the rooms?
Fantastic view. Rooms quite small, bathroom very small for IC but room was clean and comfortable. If you did want to watch UK TV only news and sports channels.
How is the exec. lounge?
Used it the last day. Very good lounge, good flow of food (hot and cold)and drinks. Breakfast usual fruit, yoghurts, cheese , ham, hot food eggs, bacon and tomatoes. plenty for us.
What was your welcome gift?
Paprika, but dont think this was for Ambassador status, see below.
Did you receive fruit in the room?
No
What was good and what was bad?
Good
View, lounge
Bad
Small rooms
No recognition of Ambassador status, no daily water, no offer of newspaper. 1st night watched movie, was on bill on checkout. When said it should be free as an Ambassador they said they only had me down as Platinum, (would that of given me upgrade), but it was soon taken off the bill and also explains why i didnt receive Ambassodor perks.
Value for $ or Priority Club Points?
For location yes.
Would you return?
Yes
What is your Priority Club status?
Platinum Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked 2 nights standard room and 1 night standard clubroom, upgraded to river view, only bad thing it was opposite lifts.
How are the rooms?
Fantastic view. Rooms quite small, bathroom very small for IC but room was clean and comfortable. If you did want to watch UK TV only news and sports channels.
How is the exec. lounge?
Used it the last day. Very good lounge, good flow of food (hot and cold)and drinks. Breakfast usual fruit, yoghurts, cheese , ham, hot food eggs, bacon and tomatoes. plenty for us.
What was your welcome gift?
Paprika, but dont think this was for Ambassador status, see below.
Did you receive fruit in the room?
No
What was good and what was bad?
Good
View, lounge
Bad
Small rooms
No recognition of Ambassador status, no daily water, no offer of newspaper. 1st night watched movie, was on bill on checkout. When said it should be free as an Ambassador they said they only had me down as Platinum, (would that of given me upgrade), but it was soon taken off the bill and also explains why i didnt receive Ambassodor perks.
Value for $ or Priority Club Points?
For location yes.
Would you return?
Yes
Jul 13, 2011, 6:41 pm
#116
Join Date: Jul 2011
Location: Singapore
Posts: 18
IC Manila
IC Manila stay in July 2011
What is your Priority Club status?
Ambassador
Were you happy with the hotel/stay?
So-so
Which room did you book and which upgrade did you receive?
Booked a Deluxe Room, not upgraded when checked-in. After 2.5hrs, finally upgraded to Club Continental
What was your welcome gift?
None
Did you receive fruit in the room?
No
How is the Club Lounge?
Was not provided.
What was good and what was bad?
Pros
- Location, city centre and probably the safest place in Manila
- Breakfast at Jeepney
- Articulate staff
Cons
- The exorbitant apartment charges
Value for € or Priority Club Points?
Yes!
Would you return?
Yes! After the trip, filled up a feedback on the amenities which wasn't provided and a welcome gift.
The hotel replied to send the gift and 5000 points for the oversight
What is your Priority Club status?
Ambassador
Were you happy with the hotel/stay?
So-so
Which room did you book and which upgrade did you receive?
Booked a Deluxe Room, not upgraded when checked-in. After 2.5hrs, finally upgraded to Club Continental
What was your welcome gift?
None
Did you receive fruit in the room?
No
How is the Club Lounge?
Was not provided.
What was good and what was bad?
Pros
- Location, city centre and probably the safest place in Manila
- Breakfast at Jeepney
- Articulate staff
Cons
- The exorbitant apartment charges
Value for € or Priority Club Points?
Yes!
Would you return?
Yes! After the trip, filled up a feedback on the amenities which wasn't provided and a welcome gift.
The hotel replied to send the gift and 5000 points for the oversight
Jul 16, 2011, 3:06 am
#117
Join Date: Feb 2011
Location: Doha, Qatar
Programs: Krysflyer, Plat PriorityClub, AMEX MRewards, AA advantage, Qatar Privilege Club, Hilton VIP Diamond
Posts: 23
IC Del Lago Maracaibo - Venezuela
- What is your Priority Club status?
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked a standard room inc breakfast - upgrade to an upper floor.
- How are the rooms?
Brand new rooms. Hotel opened on Dec-2010 (I stayed on April 2011). I was the first person on the 7th floor. Lots of dark wood and excellent bed.
- How is the exec. lounge?
N/A. It is under construction.
- What was good and what was bad?
GOOD - USD 70 a night inc breakfast
BAD - Not having executive lounge.
- Value for $ or Priority Club Points? Would you return?
Good value for $ and yes, I would return.
Tony^
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Booked a standard room inc breakfast - upgrade to an upper floor.
- How are the rooms?
Brand new rooms. Hotel opened on Dec-2010 (I stayed on April 2011). I was the first person on the 7th floor. Lots of dark wood and excellent bed.
- How is the exec. lounge?
N/A. It is under construction.
- What was good and what was bad?
GOOD - USD 70 a night inc breakfast
BAD - Not having executive lounge.
- Value for $ or Priority Club Points? Would you return?
Good value for $ and yes, I would return.
Tony^
Jul 16, 2011, 3:18 am
#118
Join Date: Feb 2011
Location: Doha, Qatar
Programs: Krysflyer, Plat PriorityClub, AMEX MRewards, AA advantage, Qatar Privilege Club, Hilton VIP Diamond
Posts: 23
Doha Intercontinental
- What is your Priority Club status?
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?Superior City View, upgraded to Deluxe Beach View.
- How are the rooms?
Big, and the best bed I've ever had.
- How is the exec. lounge?
Didn't receive upgrade to Exec Lounge.
- What was good and what was bad?
The hotel is great, with a private beach which is cristal clear. They allowed early check in 0830 and late check out 1600.
- Value for $ or Priority Club Points? Would you return?
Yes, definitely I will stay again.
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?Superior City View, upgraded to Deluxe Beach View.
- How are the rooms?
Big, and the best bed I've ever had.
- How is the exec. lounge?
Didn't receive upgrade to Exec Lounge.
- What was good and what was bad?
The hotel is great, with a private beach which is cristal clear. They allowed early check in 0830 and late check out 1600.
- Value for $ or Priority Club Points? Would you return?
Yes, definitely I will stay again.
Jul 16, 2011, 3:30 am
#119
Join Date: Feb 2011
Location: Doha, Qatar
Programs: Krysflyer, Plat PriorityClub, AMEX MRewards, AA advantage, Qatar Privilege Club, Hilton VIP Diamond
Posts: 23
Intercontinental Abu Dhabi
- What is your Priority Club status?
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Superior City View, upgraded to Deluxe Beach View but it was a smoking room, so I was "downgraded to a Deluxe City View with a nice view to the Emirates Palace Hotel.
- How are the rooms?
Big, and well maintained. IT looks like they've been refurbished recently. Excellent 42 inch LCD TV.
- How is the exec. lounge?
Didn't receive upgrade to Exec Lounge.
- What was good and what was bad?
The hotel is great, it has 5 restaurants and I tried the Brazilian rodizzio Restaurant and was awesome. Also I got a drink voucher that I used in the Bar, which was a high note since as Ambassador I got also a small leather case with stuffed dates.
- Value for $ or Priority Club Points? Would you return?
Well I stayed due to work, but definitely I would stay again for 30,000 points because is a steal.^
Gold/Ambassador
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Superior City View, upgraded to Deluxe Beach View but it was a smoking room, so I was "downgraded to a Deluxe City View with a nice view to the Emirates Palace Hotel.
- How are the rooms?
Big, and well maintained. IT looks like they've been refurbished recently. Excellent 42 inch LCD TV.
- How is the exec. lounge?
Didn't receive upgrade to Exec Lounge.
- What was good and what was bad?
The hotel is great, it has 5 restaurants and I tried the Brazilian rodizzio Restaurant and was awesome. Also I got a drink voucher that I used in the Bar, which was a high note since as Ambassador I got also a small leather case with stuffed dates.
- Value for $ or Priority Club Points? Would you return?
Well I stayed due to work, but definitely I would stay again for 30,000 points because is a steal.^
Jul 18, 2011, 4:17 am
#120
Join Date: Jul 2011
Posts: 13
IC Johannesburg Sandton Towers
- What is your Priority Club status?
Gold Ambassador
- Were you happy with the hotel/stay?
Yes very
- Which room did you book and which upgrade did you receive?
Booked cheapest standard via Ambassador site; got deluxe corner room on 25th floor - no club access
- How are the rooms?
Fine. All goodies there (Iphone dock, Nespresso machine, large TV DVD good shower ...
- How is the exec. lounge?
N/A
- What was good and what was bad?
GOOD -Excelent service; very competent concierge (Otto): he even walked to the theater to get tickets as nobody was answering the phone.
Upgrade, fruits, water, newspaper late check out without asking
Free unlimited WiFi however does not work on Windows 7 nor Iphone
Direct access walking bridge to Sandton shopping center.
BAD - Nothing really. WiFi did not work - I did not ask why since I used prepaid 3G
- Value for $ ? Would you return?
Good value for $ and yes, I would return.
Gold Ambassador
- Were you happy with the hotel/stay?
Yes very
- Which room did you book and which upgrade did you receive?
Booked cheapest standard via Ambassador site; got deluxe corner room on 25th floor - no club access
- How are the rooms?
Fine. All goodies there (Iphone dock, Nespresso machine, large TV DVD good shower ...
- How is the exec. lounge?
N/A
- What was good and what was bad?
GOOD -Excelent service; very competent concierge (Otto): he even walked to the theater to get tickets as nobody was answering the phone.
Upgrade, fruits, water, newspaper late check out without asking
Free unlimited WiFi however does not work on Windows 7 nor Iphone
Direct access walking bridge to Sandton shopping center.
BAD - Nothing really. WiFi did not work - I did not ask why since I used prepaid 3G
- Value for $ ? Would you return?
Good value for $ and yes, I would return.