Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Jun 11, 2013, 1:33 am
#3916
Join Date: Oct 2010
Location: VIE/KRK/WAW
Programs: Senator, IHG Spire, Marriott Titanium, HH Diamond, Radisson Gold
Posts: 156
Jun 11, 2013, 2:06 am
#3917
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
I noticed someone had mentioned having a claim denied as the competing website asks you to sign up by entering your email. I have found a few good rates on it but not sure, any other thoughts?
Jun 11, 2013, 5:17 am
#3918
Join Date: Sep 2001
Programs: AA, ExPlat, DL Sil, UAL Sil, Hilt Dia, Marr Plat
Posts: 168
Jun 11, 2013, 5:26 am
#3919
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
If you must sign up, it is likely they will deny, even if it's a free sign-up.
Jun 11, 2013, 11:59 am
#3920
Join Date: May 2001
Location: TYO
Posts: 1,496
Just wondering if someone can PM any sites that bill in SGD?
Tried Zuji and "Captain Kirk's Singapore Site" but no luck.
Tried Zuji and "Captain Kirk's Singapore Site" but no luck.
Jun 11, 2013, 4:47 pm
#3921
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Has anybody had any success with olotels, I'm looking to book a advanced rate for a room in London. I think every thing checks out but not sure about the instant confirmation clause.
Olotel states :"Hotel Voucher Once your payment has been validated, we will email your hotel voucher including your booking details (dates of stay, hotel contacts). You MUST present this document to the front-desk staff upon arrival. Also, we recommend that you keep a copy for yourself throughout your stay (useful contact numbers)"
Olotel states :"Hotel Voucher Once your payment has been validated, we will email your hotel voucher including your booking details (dates of stay, hotel contacts). You MUST present this document to the front-desk staff upon arrival. Also, we recommend that you keep a copy for yourself throughout your stay (useful contact numbers)"
Jun 11, 2013, 5:02 pm
#3922
Join Date: Apr 2005
Location: E14
Programs: BA GGL, Marriott, IHG, Sirius, Dusit, Thai, Virgin, Hyatt, BAA, AS, AA(both)
Posts: 1,240
Has anybody had any success with olotels, I'm looking to book a advanced rate for a room in London. I think every thing checks out but not sure about the instant confirmation clause.
Olotel states :"Hotel Voucher Once your payment has been validated, we will email your hotel voucher including your booking details (dates of stay, hotel contacts). You MUST present this document to the front-desk staff upon arrival. Also, we recommend that you keep a copy for yourself throughout your stay (useful contact numbers)"
Olotel states :"Hotel Voucher Once your payment has been validated, we will email your hotel voucher including your booking details (dates of stay, hotel contacts). You MUST present this document to the front-desk staff upon arrival. Also, we recommend that you keep a copy for yourself throughout your stay (useful contact numbers)"
Jun 12, 2013, 1:42 am
#3923
Join Date: Jun 2006
Programs: Hyatt Diamond, Hilton Gold,IHG Plat Amb, CC Gold, Kimpton IC, United, AA, BA, Amtrak G.R.
Posts: 446
few interesting things I learned this week as I tried this for the first time-
1) calling in is BY FAR the best way of doing this...
all the ones i called in were approved
2) the email requests I made were a mixed bag of success - the two i did
on the very first day were approved about 24 hours later
the one i sent in a day later was just denied- about 36 hours later
note: i did the email requests as a bit of an experiment for dates
that didn't matter that much to me if they worked
3) the deal was "alive" for at least 48 hours...which is STUNNING to me
i can't believe the rate was not "fixed" quicker!!!
1) calling in is BY FAR the best way of doing this...
all the ones i called in were approved
2) the email requests I made were a mixed bag of success - the two i did
on the very first day were approved about 24 hours later
the one i sent in a day later was just denied- about 36 hours later
note: i did the email requests as a bit of an experiment for dates
that didn't matter that much to me if they worked
3) the deal was "alive" for at least 48 hours...which is STUNNING to me
i can't believe the rate was not "fixed" quicker!!!
Jun 12, 2013, 4:42 am
#3924
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Agree calling in is much better. But those calls typically take 30-45 mins or even more - which is not always a viable option 
Jun 12, 2013, 11:57 am
#3925
Join Date: Oct 2012
Location: Hamburg
Posts: 484
To add an interesting data point: The intercontinental in warsaw bills in euro instead of the polnish zlotys....
1 sucessful claim for a club room.
1 sucessful claim for a club room.
Jun 12, 2013, 6:36 pm
#3928
Join Date: Feb 2012
Location: MSP
Posts: 376
I'm just trying my luck here... looking for BRG opportunity for one night 11/30 @ NYC. Having been following rates fluctuation for a while but nothing comes up (a lot of their properties, like IC Times Square, have been showing unavailable online..).
Haven't claimed any BRG yet in my life (recently discovered this gold mine).. Any clue or tips is greatly appreciated.
Haven't claimed any BRG yet in my life (recently discovered this gold mine).. Any clue or tips is greatly appreciated.
Jun 12, 2013, 10:11 pm
#3929
Join Date: Nov 2010
Posts: 25
Also, I've had a few approved BRGs recently. All the emails say they are working on the best way of adjusting the stays to a Free Night. How long does it take for them to get back to you after? I've waited nearly a month now...
Jun 13, 2013, 12:54 am
#3930
Join Date: Oct 2010
Location: VIE/KRK/WAW
Programs: Senator, IHG Spire, Marriott Titanium, HH Diamond, Radisson Gold
Posts: 156
Do you get a reference number or something to confirm the BRG is approved?
Also, I've had a few approved BRGs recently. All the emails say they are working on the best way of adjusting the stays to a Free Night. How long does it take for them to get back to you after? I've waited nearly a month now...
Also, I've had a few approved BRGs recently. All the emails say they are working on the best way of adjusting the stays to a Free Night. How long does it take for them to get back to you after? I've waited nearly a month now...
It depends on the hotel. Try writing emails to the BRG Team when the arrival date is coming closer.