JetPrivilege Partner Redemptions
Apr 30, 2019 | 4:57 pm
#1
Original Poster
Join Date: Apr 2019
Location: LHR
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JetPrivilege Partner Redemptions
JetPrivilege has suspended partner redemptions, however as per some sources one can still make redemptions on Etihad.
Has anyone been able to redeem JP miles on Etihad lately? I have sent quite a few Etihad redemption requests for various sectors, but have received no response even after 2 weeks!
Also, will redemption tickets issued on Jet Airways stock '589' remain valid for travel, now that Jet Airways has shut shop?
Has anyone been able to redeem JP miles on Etihad lately? I have sent quite a few Etihad redemption requests for various sectors, but have received no response even after 2 weeks!
Also, will redemption tickets issued on Jet Airways stock '589' remain valid for travel, now that Jet Airways has shut shop?
Apr 30, 2019 | 6:35 pm
#2
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 640
I have a 589 tickets for a Qantas flight. I am asking them. So far no news yet. They said they are checking. Another agent tried to call. Bookings are still live in both Qantas and jet websites but I can’t check e-ticket status. Travel is for August 2019.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
May 1, 2019 | 12:42 am
#3
Original Poster
Join Date: Apr 2019
Location: LHR
Programs: BA Gold, VS Silver, Hilton Gold, IHG Diamond, Marriott Gold, Radisson VIP, Wyndham Gold
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I have a 589 tickets for a Qantas flight. I am asking them. So far no news yet. They said they are checking. Another agent tried to call. Bookings are still live in both Qantas and jet websites but I cant check e-ticket status. Travel is for August 2019.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
May 1, 2019 | 2:24 am
#4
Join Date: Apr 2012
Location: New Delhi
Programs: Jet Privilege
Posts: 146
Guys, any idea if Etihad would be inclined to merge Jet Privilege program with itself, now that 9W has gone out of business and Jet Privilege is majorly owned by Etihad.
In fact, I just read how there is a partnership in the works between Etihad and Aeroplan. Maybe that would open some doors?
https://onemileatatime.com/etihad-aeroplan-partnership/
In fact, I just read how there is a partnership in the works between Etihad and Aeroplan. Maybe that would open some doors?
https://onemileatatime.com/etihad-aeroplan-partnership/
May 1, 2019 | 3:15 am
#5
Join Date: Jul 2017
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That would be very nice if they merged it but as discussed elsewhere the last time the exact same situation occurred with Air Berlin & their Top Bonus program which was owned (75%) by Etihad... the program sank almost along side the airline.
Also the partnership between Aeroplan & Etihad for earning non-status miles are a dime a dozen.
Also the partnership between Aeroplan & Etihad for earning non-status miles are a dime a dozen.
May 1, 2019 | 5:52 am
#6
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 640
I have a 589 tickets for a Qantas flight. I am asking them. So far no news yet. They said they are checking. Another agent tried to call. Bookings are still live in both Qantas and jet websites but I cant check e-ticket status. Travel is for August 2019.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
On on the other thread, Virgin is not honouring 589 tickets....
it it will be good if we can share information here.
I wonder if I should wait and hope for resurrection of 589 tickets or I should just agree to the business class offer and get reprotected now.
I am not sure if they had actually contacted Qantas and this is a response or this is just them trying to offload their 589-ticket liabilities as much as they can. Also they said F is not available bla bla which also possibly just because they think they can get away with the downgrade.
I think i am more keen to get the reprotection to business class. Any thoughts. At least I will get to fly. Not worth risking it just to fly F class on 7h flight.
Last edited by SQueeze; May 1, 2019 at 6:36 am
May 1, 2019 | 7:05 am
#7
Join Date: Jul 2017
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i have news from Jet team. So they had to call me personally and not by email to inform that the ticket is not good for flying by Qantas (a 589-jet award ticket). So they offer to put me on alternate flights to be issued on other airlines ticket number. They offer me Tiger, Qantas, and Emirates. All in business class although my booking is in First Class. Route is SIN-MEL. Or I could opt for a refund.
I wonder if I should wait and hope for resurrection of 589 tickets or I should just agree to the business class offer and get reprotected now.
I am not sure if they had actually contacted Qantas and this is a response or this is just them trying to offload their 589-ticket liabilities as much as they can. Also they said F is not available bla bla which also possibly just because they think they can get away with the downgrade.
I think i am more keen to get the reprotection to business class. Any thoughts. At least I will get to fly. Not worth risking it just to fly F class on 7h flight.
I wonder if I should wait and hope for resurrection of 589 tickets or I should just agree to the business class offer and get reprotected now.
I am not sure if they had actually contacted Qantas and this is a response or this is just them trying to offload their 589-ticket liabilities as much as they can. Also they said F is not available bla bla which also possibly just because they think they can get away with the downgrade.
I think i am more keen to get the reprotection to business class. Any thoughts. At least I will get to fly. Not worth risking it just to fly F class on 7h flight.
May 1, 2019 | 10:14 am
#9
Join Date: Jul 2017
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That's what I thought as well since they're wanting to reissue on the other airlines' ticket#....in which case it's very easy to check if F tickets are available or not. OP should push for F of course.
May 1, 2019 | 4:30 pm
#10
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 640
Thank you all. I think yes they are trying to limit expense. It might also be they are having internal agreement with a few airlines to fly their passengers in business and economy only.
But this is jet airways I am dealing with, not Qantas, not Singapore airlines. It took me 2 weeks of back and forth email to make this booking originally. I dont want to escalate and god knows how Long it will take. 2 months? Will they still be around then? Its really painful dealing with Jet Privilege even when not in crisis. You can scream and shout on the phone and the agent wont be able to do anything...
To make matters worse, they had taken down my First Class booking... without my permission. I dont think j have much of a choice. As long as not in economy I think its fine, given all the circumstances.
But this is jet airways I am dealing with, not Qantas, not Singapore airlines. It took me 2 weeks of back and forth email to make this booking originally. I dont want to escalate and god knows how Long it will take. 2 months? Will they still be around then? Its really painful dealing with Jet Privilege even when not in crisis. You can scream and shout on the phone and the agent wont be able to do anything...
To make matters worse, they had taken down my First Class booking... without my permission. I dont think j have much of a choice. As long as not in economy I think its fine, given all the circumstances.
May 1, 2019 | 8:47 pm
#11
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May 1, 2019 | 10:11 pm
#12
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
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Sorry then you indeed have no choice at all. QF F is very very nice as are their lounges.
Are they going to refund the mile difference?
Are they going to refund the mile difference?
May 2, 2019 | 2:05 am
#13
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 640
Also as a note. The flights they are offering me as replacements are matching exactly the flights which are available through the new jet privilege online booking engine. There, only economy and business class are available. And no Singapore Airlines. So selected airlines only but the range should be quite wide.
Since these seem to be revenue bookings, I wonder if we will be getting miles out of these....
Since these seem to be revenue bookings, I wonder if we will be getting miles out of these....
May 2, 2019 | 3:16 am
#14
Join Date: Apr 2011
Location: Goa, India
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May 2, 2019 | 4:47 am
#15
Suspended
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That would be very nice if they merged it but as discussed elsewhere the last time the exact same situation occurred with Air Berlin & their Top Bonus program which was owned (75%) by Etihad... the program sank almost along side the airline.
Also the partnership between Aeroplan & Etihad for earning non-status miles are a dime a dozen.
Also the partnership between Aeroplan & Etihad for earning non-status miles are a dime a dozen.
Someone may buy the 9W's JP program for the relative cheap for some reasons, but I doubt that a buyer could make a sustainable business of JP doing even what JP is doing and honor all the obligations to customers as applicable just before 9W shut-down.