Jet has (almost!) lost their touch
#286
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,294
Just did a OLCI and there's a new interface that seems to be a lot quicker and the process is pretty streamlined too.
Interesting!
Edit -
There's now a mobile/email print option as well post OLCI and they send you an email with these two files attached.
Interesting!
Edit -
There's now a mobile/email print option as well post OLCI and they send you an email with these two files attached.
Last edited by Anish; Apr 18, 2014 at 6:51 am
#288
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
Also, as per Jet with this system, you can check in online for codeshare flights as well.
#289
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,706
Ok, so I've just had the pleasure of ten 9W flights in J in the last 30 days. And I'm not impressed.
1. SIN-DEL: Departed late, IFE did not work at all, they gave up after 3 reboots. Did not hand out immigration forms before landing
2. DEL-PNQ: Front toilet out of order. Seat broken, had to change to a different one.
3. PNQ-DEL: All good as it should be
4. DEL-LHR: Headrest broken (realised only during takeoff as it fell back), so had no head support. Flight full in J, would not upgrade me to open seats in F. Have written in a complaint but no reply.
5. LHR-DEL: All good, except for not enforcing shades down so people were waking up 3 hours before landing with the bright sunlight.
6. DEL-PNQ: Departed late.
7. PNQ-BOM: Departed late.
8. BOM-SIN: Departed late. From a bus gate at the new terminal.
9. SIN-BOM: Departed late. IFE broken - had to change seats.
10. BOM-GOI: All good.
At least the food's still good. And priority baggage works ^
1. SIN-DEL: Departed late, IFE did not work at all, they gave up after 3 reboots. Did not hand out immigration forms before landing
2. DEL-PNQ: Front toilet out of order. Seat broken, had to change to a different one.
3. PNQ-DEL: All good as it should be
4. DEL-LHR: Headrest broken (realised only during takeoff as it fell back), so had no head support. Flight full in J, would not upgrade me to open seats in F. Have written in a complaint but no reply.
5. LHR-DEL: All good, except for not enforcing shades down so people were waking up 3 hours before landing with the bright sunlight.
6. DEL-PNQ: Departed late.
7. PNQ-BOM: Departed late.
8. BOM-SIN: Departed late. From a bus gate at the new terminal.
9. SIN-BOM: Departed late. IFE broken - had to change seats.
10. BOM-GOI: All good.
At least the food's still good. And priority baggage works ^
#290
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
#291
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,294
#292
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
#293
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
#294
Used to be ' simz '
Join Date: Jan 2012
Location: Kolkata, India
Programs: Does it matter..??? It doesn't matter to them
Posts: 1,129
surprisingly, even though i crib like anything, they are not that bad.. but recently I am starting to bend more towards AI Miles, purely from a better value perspective.. availability of award seats though remains an issue..
#295
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
i flew sin-del earlier this week on 9w....big mistake....i had requested a baby bassinet, which the airline confirmed....on board i was told that they do not offer bassinets in business, only in economy....i asked them why they had confirmed it earlier & they had no clue....since i was traveling alone with my infant son, his comfort was more important than mine so i asked if i could get one if i sat in economy....they then said it was too late & i had to request it earlier....so basically what happened here is that i had requested the bassinet earlier & they had confirmed it only for me to be told on board that it was not available in business & if i wanted it in economy then i should have requested it earlier....see the irony here....
i got to my seat & realised it was broken....it would not stay upright....the moment i leaned back the seat would recline on its own....i couldn't even change my seat since business was full....
the lady sitting next to me tried to use her ife but it wouldn't work....they reset it 3 times but it would just freeze on the home screen after starting up....
the guy sitting in the seat in front of me couldn't get his tray table up during meal service....it was getting stuck after coming half way up....the jetkids on board tried to fix this for about 20 minutes & then just gave up....
now these were just the problems with my seat & the 2 seats around me....god knows what else was wrong with the flight....i used to be one of jet's biggest supporters....but now the state of affairs is just sad....i only fly the airline when i have no other choice....
i got to my seat & realised it was broken....it would not stay upright....the moment i leaned back the seat would recline on its own....i couldn't even change my seat since business was full....
the lady sitting next to me tried to use her ife but it wouldn't work....they reset it 3 times but it would just freeze on the home screen after starting up....
the guy sitting in the seat in front of me couldn't get his tray table up during meal service....it was getting stuck after coming half way up....the jetkids on board tried to fix this for about 20 minutes & then just gave up....
now these were just the problems with my seat & the 2 seats around me....god knows what else was wrong with the flight....i used to be one of jet's biggest supporters....but now the state of affairs is just sad....i only fly the airline when i have no other choice....
#297
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
#298
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
The only reason, my parents prefer 9W over AI on the BOM-DXB segments. With 4 daily flights in each direction, timings are the best thing about 9W.
Wonder when AI will go twice daily here.
#299
Join Date: Mar 2008
Location: London, UK
Programs: BA Gold (OW Emerald) & Jet Airways - Thank goodness i never got started.......most awful FF program
Posts: 2,385
Added bonus of being able to credit to AI as well?
#300
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
it was a personal trip so i was using miles....no miles on sq otherwise i would have gladly picked them over 9w....