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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jul 27, 18, 9:41 am
  #2386  
 
Join Date: Mar 2014
Posts: 44
I just did a test and it seems alright to price out avios needed for hotel booking (till the payment page).

Moreover, the interview with their management long while ago did mentioned hotel booking is indeed included (but transfer to BA is not, on the other hand).

I feel bad if someone try to push it over the limit (for publicity, click rates, rebates or whatsoever).
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Old Jul 27, 18, 9:44 am
  #2387  
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Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,831
Originally Posted by johnwooz View Post

I feel bad if someone try to push it over the limit (for publicity, click rates, rebates or whatsoever).
Some are desperate for any publicity they can get....
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Old Jul 27, 18, 11:19 am
  #2388  
 
Join Date: Jul 2018
Posts: 2
I have contacted via clasica email with no luck...been a week now

Originally Posted by corporate-wage-slave View Post
Welcome to Flyertalk td035050 and to the Iberia forum, I hope that you will continue to be active here.

Judging from then comments of other FTers upthread, the more usual response was that it would take a few days or even weeks for the Avios to show up. Now your reply suggested a near immediate credit. Personally I would leave it a few days and then ask again or call up. I imagine the IB+ agents and systems are overloaded at the moment but at some point they will get back to normal working.
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Old Jul 27, 18, 5:05 pm
  #2389  
 
Join Date: Sep 2011
Location: Los Angeles
Programs: AA Platinum, HH Diamond, Delta Platinum
Posts: 85
Honestly, I just want my Avios. Along with countless others.
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Old Jul 27, 18, 5:23 pm
  #2390  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,283
Originally Posted by wheatbeer View Post
I agree. I think the vast majority of people are happy to spend the Avios via the Iberia FFP, so what is the point of this story? It also seems bizarre that the Mail on Sunday would write a full page story on such a niche bit of "news"? Are their readers going to really give a .... about some frequent flyers whining that they cannot transfer out 90000 Avios they bought on the cheap for 0.24p from Iberia?? Doubt they'll be much sympathy.
The UK press will take any opportunity to bash BA et al. It doesn't particularly matter whether the criticism is valid or not.
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Old Jul 28, 18, 2:17 am
  #2391  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,301
Iberia award availability is sometimes difficult to come by, but I noticed that availability on BA is very good and from Brazil, there are no surcharges (unlike even HKG).
Personally I booked MAD-GRU on IB and GRU-LHR on BA.
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Old Jul 28, 18, 10:43 am
  #2392  
 
Join Date: Aug 2012
Location: SFO
Posts: 526
I booked AA tickets using my Iberia. Can I cancel redeposit and transfer to BA Avios now?
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Old Jul 28, 18, 11:00 am
  #2393  
 
Join Date: Dec 2004
Posts: 6,778
Originally Posted by beagleflyer1977 View Post
I booked AA tickets using my Iberia. Can I cancel redeposit and transfer to BA Avios now?
Unfortunately I think it can't be cancelled. https://www.flyertalk.com/forum/29898267-post60.html
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Old Jul 28, 18, 1:03 pm
  #2394  
 
Join Date: Oct 2017
Posts: 70
Still no Avios for me. Very frustrating. I have emailed iberia again and cc'ed a few executives. Seems like they blocked "Darconada" email address as it returned deliverable.
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Old Jul 28, 18, 1:23 pm
  #2395  
 
Join Date: Apr 2018
Posts: 15
Still haven't heard back since 7/4. Sent emails on 7/6, 7/16, and 7/23. Received an auto-reply for each but nothing else. I'll send my refund request on Monday. This was more or less my expectation for Iberia (or anything based in Spain) so I can't say I'm surprised.
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Old Jul 28, 18, 1:46 pm
  #2396  
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Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Plat Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 5,697
Originally Posted by beagleflyer1977 View Post
I booked AA tickets using my Iberia. Can I cancel redeposit and transfer to BA Avios now?
How did you book AA tickets using Iberia?

No luck here with horrible phone service and 3-day response to twitter inquiry!

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Old Jul 28, 18, 1:53 pm
  #2397  
 
Join Date: Aug 2012
Location: SFO
Posts: 526
Originally Posted by Kalboz View Post
How did you book AA tickets using Iberia?

No luck here with horrible phone service and 3-day response to twitter inquiry!

https://twitter.com/Kalbozey/status/1021539947465994240
I booked them online - LAX to OGG.
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Old Jul 28, 18, 4:48 pm
  #2398  
 
Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM),AS MVP Gold 75K, AA Exec Plat, BA Gold, DL Plat Medallion, MH Enrich Platinum
Posts: 1,436
Originally Posted by beagleflyer1977 View Post
I booked them online - LAX to OGG.
How do you do it on line as OGG is not listed in the drop down? It doesn't accept the name either.
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Old Jul 28, 18, 5:24 pm
  #2399  
 
Join Date: Sep 2017
Location: CDG, ORY
Posts: 73
Qantas flight

Any chance to book a one way qantas flight ? Syd-nou or bne-nou ? With this promotion IB avios ?

any info about transfer this promotion IB avios to BA avios ?
Thanks
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Old Jul 28, 18, 7:23 pm
  #2400  
 
Join Date: Aug 2012
Location: SFO
Posts: 526
Originally Posted by zebranz View Post
How do you do it on line as OGG is not listed in the drop down? It doesn't accept the name either.
It is listed, not sure how you're searching. You need to go Book with Avios, and search from that screen.
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