Jul 11, 2018, 12:05 pm
Last edit by: jbfield
- Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
- Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
- Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.
Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.
Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A / POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Jul 11, 2018, 4:26 pm
#1847
Join Date: Aug 2013
Location: London
Programs: BAEC Gold, Mucci: Classe de la Luxe Eternelle
Posts: 816
I have never seen such pathetic whimpering, snivelling and crying as I have on this thread - honestly, I dread to think what kind of life some of you must lead in the real world, when a promotion on an airline that some of you have never even flown on before causes such angst, bitterness and confusion. Such moaning and panicking!
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
Jul 11, 2018, 4:27 pm
#1848
Join Date: Feb 2017
Posts: 222
I had an existing Iberia account with some last activity. I booked 10 one ways and got my 90k in the first round. I created an account for the wife, including her passport number when creating it. All legit. Booked the exact same 10 one ways with her credit card. Received inconsistencies email on Monday morning. Replied to them with a copy of the T&Cs, copy of her passport and 10 PDFs with the 10 confirmations. All matching the passport and all with the Iberia number attached to them. I also filed 10 DOTs complaints. Harassed them on social media publicly and privately. Googled their executives and found 3-4 emails that I sent them this morning again. Don’t think that did it but I recently got the 90ks for her. Been reading this thread for over a week now and wanted to chime in. Good luck everybody!
Jul 11, 2018, 4:37 pm
#1849
Join Date: Dec 2015
Location: Canada
Programs: Alaska,AC,Avios,
Posts: 330
I did not think I would be posting this here , after 100 different versions from iberia , the finally credited my deleted account with 90k ...so happy .
Is there any wiki for using iberia avios?
Is there any wiki for using iberia avios?
Jul 11, 2018, 4:47 pm
#1850
Join Date: Oct 2006
Programs: BA
Posts: 9
When my account went dormant and i had to cancel an IB/Avios award ticket I got the taxes back but as the account was dormant there was no where to put the points (according to IB) so the points disappeared. Never got them back despite lots of emails and phone calls. Hopefully your Avios from the promo were not deposited before you reactivated the acccount. They may have gone in the black hole of dormant account avios.
Jul 11, 2018, 5:02 pm
#1852
Join Date: Nov 2011
Posts: 335
I have never seen such pathetic whimpering, snivelling and crying as I have on this thread - honestly, I dread to think what kind of life some of you must lead in the real world, when a promotion on an airline that some of you have never even flown on before causes such angst, bitterness and confusion. Such moaning and panicking!
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
Also, their T&C has a catch all phrase. They really don't have to be nice to the people who wouldn't fly them anyway. At this point, I'm actually rooting for Iberia.
I have not seen grown adults act like this in a long, long time.
Jul 11, 2018, 5:08 pm
#1853
Join Date: Aug 2013
Posts: 134
I have never seen such pathetic whimpering, snivelling and crying as I have on this thread - honestly, I dread to think what kind of life some of you must lead in the real world, when a promotion on an airline that some of you have never even flown on before causes such angst, bitterness and confusion. Such moaning and panicking!
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
The only way to play this game is cheerfully, lightly, and in the knowledge that it doesn’t always go your way. Every single person booking knew this was a generous offer. You win some you lose some - better to wait and watch and see where the dice land, rather than speak to lawyers and email executives who never see your emails - those poor Executive Assistants..
Those of you threatening legal action - you stamp your foot like a little toddler but you look ridiculous to everyone. It will never happen, and you will never get anywhere. Please try to get on with your life.. and you know what, while you do, those avios might just land in your account..
Sharing experiences on receiving the avios here is great - but the fear and anger is absurd. Here's hoping that everyone enjoys their promotional avios when they arrive, and if they don't... please focus on things in your life other than legal action against an airline promotion that you had never even heard of two weeks ago.
Jul 11, 2018, 5:46 pm
#1859
Join Date: Apr 2003
Location: UK
Programs: Lots of shiny metallic ones.
Posts: 1,049
I have never seen such pathetic whimpering, snivelling and crying as I have on this thread - honestly, I dread to think what kind of life some of you must lead in the real world, when a promotion on an airline that some of you have never even flown on before causes such angst, bitterness and confusion. Such moaning and panicking!
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
What dreadful sense of entitlement, when people cling to the ‘terms and conditions’ like it is holy scripture - as if it is an inviolable and eternal contract that must be upheld for them personally - and any deviation from it deserves litigation, damnation and destruction. Pathetic. You are not important, you have no influence, and the multi-billion business does not care about you or what you think.
That's nothing to do with "entitlement", that's law, and everyone's rights as an EU citizen as of May 2018.
Whether you agree with that is your own problem - but rather than a bad attempt at patronising those who maybe DO have more "influence, or importance" (your words) than you, without knowing their background - maybe stick to that old rule of "if you don't have something nice to say, don't say anything at all".
Jul 11, 2018, 5:55 pm
#1860
Join Date: Oct 2012
Programs: HH/PCR/SPG
Posts: 14
Only the thing I have to is just waiting for.