Park Hyatt Shanghai - REVIEW - MASTER THREAD
Jul 31, 2015, 1:56 am
#391
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
Spent last night here after a 7 hour delayed flight from Beijing.
The hotel is beautiful. The room design isn't quite as cool as the PH Beijing, but the furnishings look higher quality and having high ceilings is nice.
The pool area is perhaps the most beautiful I've ever seen. The restaurants and bars seem ok - their main restaurant on the 91st floor has Joselito iberico ham, which is impressive (but expensive).
Service was fine, though the taxi people let an arrogant Australian in a suit steal my taxi by being assertive and rude which annoyed me a bit. Great hard product (I'd have liked to see a Suite) and a much better approximation of top-end Park Hyatt service levels than the PH Beijing.
The hotel is beautiful. The room design isn't quite as cool as the PH Beijing, but the furnishings look higher quality and having high ceilings is nice.
The pool area is perhaps the most beautiful I've ever seen. The restaurants and bars seem ok - their main restaurant on the 91st floor has Joselito iberico ham, which is impressive (but expensive).
Service was fine, though the taxi people let an arrogant Australian in a suit steal my taxi by being assertive and rude which annoyed me a bit. Great hard product (I'd have liked to see a Suite) and a much better approximation of top-end Park Hyatt service levels than the PH Beijing.
Aug 3, 2015, 9:55 pm
#392
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
The easiest way to get from ljz to the bund is via the bund sightseeing tunnel (overpriced, but efficient).
I don't think Shanghai is all that great myself, but it's really not fair to judge it unless you stay in the city.
The scammers tend to stick to places that are to be avoided (e.g. yuyyan, e. Nj Rd, dongdong mingzhu).
I don't think Shanghai is all that great myself, but it's really not fair to judge it unless you stay in the city.
The scammers tend to stick to places that are to be avoided (e.g. yuyyan, e. Nj Rd, dongdong mingzhu).
Aug 3, 2015, 10:02 pm
#393
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,044
Aug 3, 2015, 11:46 pm
#394
Moderator: Luxury Hotels and FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Aug 4, 2015, 12:27 am
#395
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,044
Aug 5, 2015, 3:07 am
#396
Suspended
Join Date: Sep 2014
Location: PVG, SFO
Programs: UA 1k, AA EXP, SPG Platinum, Hyatt Diamond
Posts: 222
Aug 13, 2015, 1:12 pm
#398
Join Date: Nov 2013
Location: ORD
Programs: AA EXP, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz PC
Posts: 449
Aug 13, 2015, 8:02 pm
#399
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
I wasn't very impressed by the concierge here. I wanted to book a one day layover spa time for two and they wouldn't help me without a room reservation. The irony was I did spa before room because I thought Saturday spa time was more important than booking a King room using corporate rate.
Aug 13, 2015, 8:25 pm
#400
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I wasn't very impressed by the concierge here. I wanted to book a one day layover spa time for two and they wouldn't help me without a room reservation. The irony was I did spa before room because I thought Saturday spa time was more important (auntie's time on a Saturday). Was going to book a room after but not anymore!
Aug 13, 2015, 9:57 pm
#401
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,811
My brother had a recent stay here and had a disappointing stay as well. Wasn't impressed with the service, concierge, and F&B outlets. Sometimes I feel there shouldn't be any luxury hotel brands in China due to the overall poor service level. Properties like the PH Shanghai, Andaz Shanghai, etc. are categorized at a higher level than they should be.
Aug 13, 2015, 10:36 pm
#402
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
My brother had a recent stay here and had a disappointing stay as well. Wasn't impressed with the service, concierge, and F&B outlets. Sometimes I feel there shouldn't be any luxury hotel brands in China due to the overall poor service level. Properties like the PH Shanghai, Andaz Shanghai, etc. are categorized at a higher level than they should be.
Aug 13, 2015, 10:39 pm
#403
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,811
Personally, I don't consider HKG as a part of China, especially when it comes to the travel industry.
Aug 13, 2015, 11:23 pm
#405
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Japan will blow your mind and sets the bar for service standards.