olouie

Sofa bed is only downside I can see. But if it is done right it could be great option for short stays or business trips.

JIMCHI

From what I read on an earlier post, this room seems to be the parlor part of a suite with only a sofa bed (I could swear I remember the person saying it was a Murphy wall bed). But then the description says it is a Hyatt Grand Bed. I don't know how a sofa bed could be a Hyatt Grand Bed.

olouie

Was it this post?

I found a better photo of the Grand Loft - http://www.manhattanwithatwist.com/s...yatt-new-york/

JIMCHI

Yes it was. However, it does look like it's a sofabed and not a Murphy bed.

Miesque

I have a one night reservation for here on a Sunday night in early October where I booked a regular Grand King room. Is this somewhere I am going to wish I used a DSU because I am not going to get any sort of upgrade?

rbw5t

I wouldn't use a DSU for a one night stay in a place where there's no reason to be excited about the upgrade anyway, unless I was a 100% sure it was about to expire unused.

olouie

Agreed, use your dsu at either of the two Andaz properties or the Ph.

longleaf

Anyone happen to know what the diamond amenity is at this hotel?

mbourgeois

I'm staying here for three nights with a friend next month. I have a DSU to use before it expires and I'm considering using it, but we would prefer to have two beds in a room vs. a king. Does anyone know of a suite with two beds vs. a king at this property?

MSPeconomist

I would assume it's the usual domestic Hyatt F&B delivery where you pick one beverage option from the first column and and one food choice from the second column. Unless you arrive late, given that you have lounge access, I would think that the points will be more valuable.

BTW, this property always gives me a bunch of free bottled water coupons at check in for their panty store on the lobby level. The store sells a variety of food items, bottles of wine, beer, etc., so this is an alternative to the Diamond welcome amenity.

hotelfanatic

Earlier this year we requested 2 bed suite and ended up with the VIP suite - using a DSU. It was just a big living room connected to a "2 bed" room. The mattress was kinda crappy though (old).

olouie

My last stay here I was refused an upgrade (except to a higher floor) even though it looked like rooms were available online. Room was small and dark. Glad it was only a one night stay.

777 global mile hound

I have not had good experiences at this hotel in recent years
so do not choose it typically
For me only Hyatt Place in New York can rank lower in quality
Having said that if you feel you aren't getting best available room that may be available you simply need to request a front office manager
If the hotel does anything right I have always had a good sense of cooperation when not liking any accommodation and something else was available
And at any Hyatt it's in the hotels best interest to find you a suitable room

If for any reason I was to feel a hotel was not cooperating I'd say something
That's rarely ever happened except when I was twice walked by the same Hyatt in a week as a Diamond
I wouldn't hesitate to get Hyatt Guest Relations on the phone while in house.These folks can make a difference if there is a true hotel failure taking place
Typically I find all full service properties to take great care of any reasonable request with or without accommodating my support emotional pet giraffe Or Zebra😉🙂

wxguy

The Grand Club lounge on 16 no longer has bottles of water available. There is a sign saying that to keep the hotel "green," they now offer filtered water.

I'm sure cost-cutting had nothing to do with it.

JIMCHI

And what do you take "filtered water" back to your room in? At least at the HR Maui they gave us a large plastic bottle to fill and take with us.