Hyatt Grand Central New York REVIEW - MASTER THREAD
Aug 24, 2015, 3:04 pm
#886
Join Date: Sep 2001
Location: Singapore
Posts: 2,317
Has anyone done the rooftop tour ? I've been invited for next Friday at 1000h.
http://www.grandhyattnewyorkminute.com/#!about1/c23hu
http://www.grandhyattnewyorkminute.com/#!about1/c23hu
Aug 24, 2015, 10:15 pm
#887
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
Has anyone done the rooftop tour ? I've been invited for next Friday at 1000h.
http://www.grandhyattnewyorkminute.com/#!about1/c23hu
http://www.grandhyattnewyorkminute.com/#!about1/c23hu
Sep 12, 2015, 11:42 am
#888
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
...so my partner and I stayed here last night. I totally agree with the lipstick on a pig description....
The pros.... there is a separate line at the front desk for Diamond/PLAT members and they seem to enforce it. It is similar to airline boarding lane... Elite on the left, common folk on the right.
Location is great.
The front desk clerk that we had was very friendly and tried to be as helpful as she could be.
The club on the 16th floor is of a decent size, at least since the outside Grand Deck was open. In the winter the place may seem cramped. Evening spread was veg quasadila, cheese, sushi, beef/cooscoos, bread, fruit, etc. Beer I'd $6 / mixed drinks $10 / wine $8?.
We asked for breakfast coupons at check in and we're given them. Ww do not like the usual lounge grazing breakfast and enjoyed the menu in the restaurant. Coupon included coffee, tea, oj, but not soda.
Given coupons for bottled, water, coffee, or tea in the lobby grab N Go.
Cons....
The only upgrade offered was to a corner king, "14" room. Nothing special, view to the 42nd street side, but on a mid level. Was told nothing better available and even after I offered to do a DSU, was told no suites.... It is possible due to events in the city...
Updated room still looked dated.
Poor soundproofing.
Touch lighting was cool, but seemed quirky.
Overall, a good stay. I would stay again if the price was right. Not going to be my go to Hyatt in NYC.
The pros.... there is a separate line at the front desk for Diamond/PLAT members and they seem to enforce it. It is similar to airline boarding lane... Elite on the left, common folk on the right.
Location is great.
The front desk clerk that we had was very friendly and tried to be as helpful as she could be.
The club on the 16th floor is of a decent size, at least since the outside Grand Deck was open. In the winter the place may seem cramped. Evening spread was veg quasadila, cheese, sushi, beef/cooscoos, bread, fruit, etc. Beer I'd $6 / mixed drinks $10 / wine $8?.
We asked for breakfast coupons at check in and we're given them. Ww do not like the usual lounge grazing breakfast and enjoyed the menu in the restaurant. Coupon included coffee, tea, oj, but not soda.
Given coupons for bottled, water, coffee, or tea in the lobby grab N Go.
Cons....
The only upgrade offered was to a corner king, "14" room. Nothing special, view to the 42nd street side, but on a mid level. Was told nothing better available and even after I offered to do a DSU, was told no suites.... It is possible due to events in the city...
Updated room still looked dated.
Poor soundproofing.
Touch lighting was cool, but seemed quirky.
Overall, a good stay. I would stay again if the price was right. Not going to be my go to Hyatt in NYC.
Sep 12, 2015, 2:13 pm
#890
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
.
We asked for breakfast coupons at check in and we're given them. Ww do not like the usual lounge grazing breakfast and enjoyed the menu in the restaurant. Coupon included coffee, tea, oj, but not soda.
Given coupons for bottled, water, coffee, or tea in the lobby grab N Go.
We asked for breakfast coupons at check in and we're given them. Ww do not like the usual lounge grazing breakfast and enjoyed the menu in the restaurant. Coupon included coffee, tea, oj, but not soda.
Given coupons for bottled, water, coffee, or tea in the lobby grab N Go.
Sep 12, 2015, 4:56 pm
#891
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
The coupon appeared to include anything on the breakfast menu. We each had an entree and were not given a bill. We did leave a gratuity. They did not offer a buffet.
The coupon stated "complimentary full breakfast" We were given two. One for each of us.
Sep 12, 2015, 4:59 pm
#892
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Sep 12, 2015, 5:01 pm
#893
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,093
The guest can ask but its at any hotels discretion
I only ask if the lounge is too crowded the food & variety unacceptable,spoiled,old sitting around or closed!
Rarely been denied if there is a preexisting condition
I don't ask if it's at least a satisfactory continental under normal reasonable conditions
Sep 12, 2015, 6:06 pm
#894
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
I only ask when I travel with my partner. Otherwise I will expense breakfast in the restaurant. .. I have never been denied.
At the HR Orlando, they will give you breakfast in place of lounge access.
At the HR Orlando, they will give you breakfast in place of lounge access.
Sep 13, 2015, 12:01 am
#895
Join Date: Feb 2013
Programs: Marriott Titanium, National EE
Posts: 538
Thanks
Sep 13, 2015, 8:38 am
#896
FlyerTalk Evangelist, Ambassador: World of Hyatt
Original Poster
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Sep 13, 2015, 8:45 pm
#897
Join Date: Feb 2005
Programs: Bonvoy Lifetime Titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 2,025
no one check if you are a guest of the hotel. Is really not a tour - just allows you access to the roof and you are on your own. For sign up, ask the front desk when they are given. There is usually a sign in the lobby if they have one.
Sep 14, 2015, 8:41 pm
#898
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,393
I got an email invitation recently, for a 10am tour -- the day BEFORE my check-in. Eh?
Sep 15, 2015, 2:26 pm
#899
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Actually rates in the city and availability were not bad on Friday. Now earlier in the week, that was a different story
My hotel friends in the city warned me of fashion week. Fortunately the hotel project I was working on was the prior week.
Sep 15, 2015, 2:28 pm
#900
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
The tour was offered Saturday, the day of my check-out. The sign was up in the lobby.